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DeepConverse

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Company health

Employee growth
33% increase in the last year
Web traffic
30% increase in the last quarter

Ratings

G2
4.9/5
(13)

DeepConverse description

DeepConverse is an AI-powered customer service automation platform. It offers chatbots, interactive troubleshooting guides, and a search engine to help businesses provide faster support and reduce costs. DeepConverse is designed to integrate with existing support systems and can be trained quickly on a company's knowledge base. It's used by companies in industries like consumer electronics, e-commerce, and media.


What companies are using DeepConverse?

Pandora is using DeepConverse
Pandora
Have Blue Designs is using DeepConverse
Have Blue Designs
Blue Designs, llc is using DeepConverse
Blue Designs, llc
Jaybird is using DeepConverse
Jaybird
NETGEAR is using DeepConverse
NETGEAR
Zapier is used by Pandora, Have Blue Designs, Blue Designs, llc, Jaybird, NETGEAR.

Who is DeepConverse best for

DeepConverse is an AI-powered customer service automation platform ideal for small and mid-sized businesses in e-commerce, consumer electronics, and software. It offers chatbots, interactive troubleshooting, and a search engine to help businesses provide faster support and reduce costs. DeepConverse integrates with existing support systems and can be trained quickly on a company's knowledge base. A free 14-day trial is available.

  • Best for small to mid-sized businesses.

  • Ideal for e-commerce, consumer electronics, and software companies.


DeepConverse features

Supported

DeepConverse integrates with knowledge bases like Zendesk.

Supported

DeepConverse offers reporting and analytics, including integration with Google Analytics.

Supported

DeepConverse offers AI-powered chatbots that automate conversations and provide instant responses.


DeepConverse pricing

The commentary is based on 1 reviews from DeepConverse G2 reviews.

DeepConverse offers tailored plans to meet specific needs and budgets. Users found their pricing to be reasonable and flexible, aligning with their required features. They offer a good balance of top-tier features at competitive rates.

See the DeepConverse pricing page.

  • DeepConverse has a free trial.


DeepConverse alternatives

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    Fini
    AI chatbot automating support, using your knowledge base.
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  • Logo of Gleen AI
    Gleen AI
    AI-powered customer service automation for effortless support.
    Read more
  • Logo of Brainfish
    Brainfish
    AI help center: Understands questions, gives accurate answers instantly.
    Read more
  • Logo of Capacity
    Capacity
    Connects teams and automates support for faster, smarter help.
    Read more
  • Logo of livestep.ai
    livestep.ai
    AI chatbots for smarter support and streamlined workflows.
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DeepConverse FAQ

  • What is DeepConverse and what does DeepConverse do?

    DeepConverse is an AI-powered customer service automation platform designed to help businesses reduce support costs and improve response times. It offers AI chatbots, interactive troubleshooting guides, and a robust search engine that integrates with existing support systems. DeepConverse is ideal for businesses in consumer electronics, e-commerce, and media.

  • How does DeepConverse integrate with other tools?

    DeepConverse integrates with existing support systems and knowledge bases like Zendesk. It also offers reporting and analytics, including integration with Google Analytics. This allows for streamlined workflows and data-driven insights.

  • What the main competitors of DeepConverse?

    Top DeepConverse alternatives include Zowie, Intercom, and Tiledesk. These competitors offer similar AI-powered customer service automation features like chatbots and integrations for businesses seeking streamlined support and cost reduction. ControlHippo, Insightly Service, and Confluence also provide related functionalities but with varying focuses.

  • Is DeepConverse legit?

    DeepConverse appears legitimate with a positive G2 rating of 4.9/5. For added safety, explore user reviews and utilize the 14-day free trial to assess if DeepConverse is a suitable fit for your business. Consider alternative platforms like ControlHippo or Zowie for comparison.

  • How much does DeepConverse cost?

    DeepConverse does not publicly disclose pricing for its Basic, Professional, and Enterprise plans. A 14-day free trial is available, making it easy to evaluate if the product is worth the eventual cost. Contact DeepConverse for detailed pricing information.

  • Is DeepConverse customer service good?

    Customers praise DeepConverse's robust platform, highlighting its successful automation of processes like returns management, leading to significant cost savings. They also appreciate the easy setup, numerous integrations, and excellent onboarding experience. Overall, customer feedback expresses strong satisfaction with DeepConverse.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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