Logo of Fini

Fini

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Last updated on

Company health

Employee growth
16% increase in the last year
Web traffic
36% decrease in the last quarter
Financing
June 2022 - $500K

Ratings

G2
5.0/5
(5)

Fini description

Fini is an AI-powered chatbot software that helps businesses automate their customer support. It works by integrating with your existing knowledge base (like Google Drive or Confluence) and using that information to answer customer questions automatically. Fini can handle up to 70% of customer queries, freeing up your support team. You can customize the chatbot's tone and style to match your brand, and it integrates with popular platforms like Slack and Zendesk. Fini prioritizes data security and offers a code-free setup process.


What companies are using Fini?

FATHOM is using Fini
FATHOM
Column is using Fini
Column
HockeyStack is using Fini
HockeyStack
DistroKid is using Fini
DistroKid
Meese is using Fini
Meese
KEeper is using Fini
KEeper
CerCle is using Fini
CerCle
MOnarch is using Fini
MOnarch
Fondo is using Fini
Fondo
Minimalist is using Fini
Minimalist
ICICI Bank is using Fini
ICICI Bank
Duolingo is using Fini
Duolingo
Zapier is used by FATHOM, Column, HockeyStack, DistroKid, Meese, KEeper, CerCle, MOnarch, Fondo, Minimalist, ICICI Bank, Duolingo.

Who is Fini best for

Fini is an AI-powered chatbot designed for fast-growing product-led companies, especially in the tech industry. It automates up to 70% of customer support by integrating with your knowledge base and answering questions instantly. This frees up your team and improves customer retention. Fini is easy to set up and customize, fitting seamlessly into your existing workflows.

  • Best for small to medium-sized businesses.

  • Ideal for product-led growth companies in technology.


Fini features

Supported

Fini supports knowledge base integrations via API and several other features.

Supported

Fini supports cross-platform messaging by integrating with various platforms like Front, Zendesk, Intercom, Slack, and Discord.

Supported

Fini offers 24/7 automated customer support with AI virtual assistants.

Supported

Fini offers AI-powered chatbots that automate conversations and provide instant responses.


Fini pricing

The commentary is based on 1 reviews from Fini G2 reviews.

While specific pricing details are not readily available, user reviews highlight Fini's cost-effectiveness and efficiency improvements. Users report automating a significant portion of support issues, leading to substantial cost savings and increased customer satisfaction. Contact Fini for detailed pricing information.

See the Fini pricing page.


Fini alternatives

  • Logo of Ada
    Ada
    AI chatbot automates customer service, scales with your business.
    Read more
  • Logo of Intercom
    Intercom
    Customer messaging platform for sales, marketing, and support.
    Read more
  • Logo of Capacity
    Capacity
    Connects teams and automates support for faster, smarter help.
    Read more
  • Logo of DeepConverse
    DeepConverse
    AI chatbots automate support, boost speed, and cut costs.
    Read more
  • Logo of Botsonic
    Botsonic
    No-code AI chatbots for websites, automating customer support.
    Read more
  • Logo of livestep.ai
    livestep.ai
    AI chatbots for smarter support and streamlined workflows.
    Read more

Fini FAQ

  • What is Fini and what does Fini do?

    Fini is an AI-powered chatbot software designed to automate customer support for growth teams at product-led growth companies. It integrates with your knowledge base to answer customer queries, handling up to 70% of them automatically, freeing up your support team. Fini offers customizable branding and integrates with platforms like Slack and Zendesk.

  • How does Fini integrate with other tools?

    Fini integrates with your existing knowledge base platforms like Google Drive and Confluence. It also connects with popular communication tools such as Slack and Zendesk to streamline customer support workflows.

  • What the main competitors of Fini?

    Alternatives to Fini include Capacity, Freshservice, Tiledesk, and Zendesk Support Suite. These competitors offer similar AI-powered chatbot features for automated customer support and knowledge base integration.

  • Is Fini legit?

    Yes, Fini is a legitimate AI chatbot software designed for automating customer support. It integrates with your knowledge base to answer queries, freeing up your team. With positive G2 reviews and features like 24/7 support and cross-platform messaging, Fini appears safe and efficient for handling customer interactions.

  • How much does Fini cost?

    I cannot find pricing information for Fini. Contact Fini directly to determine if it's worth the investment for your specific needs. Consider exploring alternative products with transparent pricing.

  • Is Fini customer service good?

    Customers praise Fini's exceptional customer service, highlighting the team's responsiveness, helpfulness, and willingness to implement feedback. They appreciate the proactive approach and quick implementation of requested features and improvements. No negative experiences regarding customer service were reported.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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