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Dialer360

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Company health

Employee growth
5% increase in the last year
Web traffic
30% increase in the last quarter

Ratings

G2
4.4/5
(15)
TrustPilot
3.6/5
(1)

Dialer360 description

Dialer360 is cloud-based call center software offering tools for both inbound and outbound calls. Features include autodialing, predictive dialing, ringless voicemail, and integrations with popular CRM platforms. Dialer360 aims to increase agent productivity and improve customer connections for businesses of all sizes, with a focus on boosting sales and efficiency.


Who is Dialer360 best for

Dialer360 is a solid choice for small to medium-sized businesses looking to optimize their call center operations. We've noticed it's particularly effective for companies aiming to boost sales and enhance customer connections. With features like autodialing and CRM integrations, it streamlines workflows.

  • Great for SMBs (1-1000 employees) seeking better call center tools. Limited fit for large enterprises (1001+ employees).

  • While versatile, we find that Dialer360 shines in marketing and advertising, helping businesses connect and drive growth.


Dialer360 features

Supported

Agent Statusboard: Allows monitoring of agent statuses like available, on call, busy, etc.

Supported

Cheapest VoIP: Offers a low-cost VoIP service for making calls.

Supported

TPS/DNC Filtering: Filters numbers listed in the Telephone Preference Service (TPS) and Do Not Call (DNC) registries.

Supported

Recording Portal: Provides a portal for accessing and managing call recordings.

Supported

Display Local Caller ID: Shows the local caller ID to the recipient.

Supported

CRM: Built-in CRM functionality for managing customer interactions.

Supported

Web Phone: Allows making and receiving calls through a web browser.

Supported

Internal Chat: Facilitates real-time communication between agents.

Supported

PCI Compliant: Complies with Payment Card Industry Data Security Standards.

Supported

AI Answering Machine Detection: Uses AI to detect answering machines, improving efficiency.


Dialer360 pricing

The commentary is based on 2 reviews from Dialer360 G2 reviews.

We find Dialer360's pricing acceptable, especially for small businesses and startups. Users mention it's cost-effective relative to the service provided, making it a good value option.

See the Dialer360 pricing page.


Dialer360 alternatives

  • Logo of CloudTalk
    CloudTalk
    Effortless calling, smart routing, and happy customers.
    Read more
  • Logo of Aloware
    Aloware
    Streamlines sales calls, texts, and automation for smarter outreach.
    Read more
  • Logo of Squaretalk
    Squaretalk
    Streamlines business communications with automation and multi-channel messaging.
    Read more
  • Logo of Talkdesk
    Talkdesk
    AI-powered customer service platform for better, simpler conversations.
    Read more
  • Logo of 3CX
    3CX
    Easy, affordable business phone system with calls, video, and chat.
    Read more
  • Logo of Dialpad Ai Sales Center
    Dialpad Ai Sales Center
    AI-powered sales calls: coaching, automation, and insights.
    Read more

Dialer360 FAQ

  • What is Dialer360 and what does Dialer360 do?

    Dialer360 is a cloud-based call center software designed to enhance both inbound and outbound call management. It offers features like auto-dialing, predictive dialing, and CRM integrations, aiming to boost sales and agent productivity for businesses of all sizes. We find that it's particularly well-suited for small to medium-sized businesses.

  • How does Dialer360 integrate with other tools?

    Dialer360 integrates with popular CRM platforms, though specific integrations aren't listed. It also offers a built-in CRM, allowing businesses to manage customer interactions directly within the platform. This streamlines workflows and enhances agent productivity.

  • What the main competitors of Dialer360?

    We find that Dialer360's main competitors include CloudTalk, Aloware, Talkdesk, and 3CX. These alternatives offer similar features such as call automation, CRM integrations, and multi-channel communication tools.

  • Is Dialer360 legit?

    Dialer360 seems to be a legitimate option for businesses seeking call center software. We find that positive growth trends and decent user ratings indicate a stable and reliable product. However, consider exploring alternatives like CloudTalk or Aloware based on your specific business needs.

  • How much does Dialer360 cost?

    I'm sorry, but pricing information for Dialer360 is not available at this time. We recommend contacting Dialer360 directly for the latest pricing details.

  • Is Dialer360 customer service good?

    We find that Dialer360's customer service is generally well-regarded. Users praise the helpful and responsive technical support team, highlighting their quick resolutions and 24/7 availability. Some users suggest additional automation features, but overall, the support seems to be a strong point.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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