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Dispatch

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Last updated on

Company health

Employee growth
18% increase in the last year
Web traffic
26% increase in the last quarter
Financing
April 2014 - $983K

Ratings

G2
5.0/5
(2)
Glassdoor
3.6/5
(82)

Dispatch description

Dispatch is a delivery management platform designed for mid-sized and larger businesses, particularly in industries like building products, electrical, and HVAC. They offer a suite of tools including route optimization, fleet management, and access to a network of independent drivers. Dispatch aims to simplify last-mile deliveries by providing real-time visibility, streamlining operations, and ultimately helping businesses save time and money on their deliveries.


Who is Dispatch best for

Dispatch is a delivery management platform that helps mid-sized and larger businesses optimize their last-mile delivery operations. We find it particularly well-suited for companies in industries like building products, HVAC, and electrical. It offers tools such as route optimization, fleet management, and access to a network of independent drivers. Based on the reviews, Dispatch simplifies deliveries, providing real-time visibility and saving time and money..

  • Great for mid-sized to large companies (100+ employees) seeking efficient delivery solutions and network of drivers.

  • Perfect for businesses in building products, electrical, and HVAC needing streamlined last-mile delivery.


Dispatch features

Supported

Smart Matching with Independent Drivers: Get your final-mile deliveries on time through smart matching with Dispatch's network of independent contractor drivers. This feature ensures timely deliveries by connecting businesses with available drivers in real-time.

Supported

Fleet Optimization with Dispatch Connect: Maximize the potential of your existing fleet with Dispatch's expertise in optimizing routes, vehicle capacity, driver assignments, and delivery schedules with Dispatch Connect. This feature helps businesses optimize their fleet operations for maximum efficiency.

Supported

Seamless ERP System Integration: Streamline your customer experience by seamlessly integrating Dispatch into your existing ERP system. This feature enhances order entry and fulfillment processes, ensuring smooth and efficient operations.

Supported

Access to Independent Driver Network: Dispatch Marketplace offers businesses access to a network of independent contractor drivers for their final-mile deliveries. This feature provides real-time visibility, multiple vehicle types, and equipment and handling services, ensuring efficient and timely deliveries.

Supported

Existing Fleet Optimization: Dispatch Connect helps businesses maximize the potential of their existing fleet by optimizing routes, vehicle capacity, driver assignments, and delivery schedules. This feature leverages Dispatch's expertise to improve fleet efficiency.

Supported

ERP System Integration for Streamlined Processes: Integrate Dispatch seamlessly into your existing ERP system to enhance your customer experience with streamlined order entry and fulfillment processes. This feature improves efficiency and reduces manual effort.

Supported

Intelligent Matching for Final-Mile Deliveries: Dispatch Marketplace facilitates efficient final-mile deliveries by intelligently matching businesses with independent contractor drivers, offering real-time visibility, diverse vehicle options, and equipment/handling services.


Dispatch alternatives

  • Logo of FarEye
    FarEye
    Streamlines deliveries, boosts efficiency, and elevates customer experiences.
    Read more
  • Logo of Radaro
    Radaro
    Smart delivery routes, real-time tracking, happier customers.
    Read more
  • Logo of Pidge
    Pidge
    Streamlines deliveries, optimizes routes, and improves customer satisfaction.
    Read more
  • Logo of GSMtasks
    GSMtasks
    Easy delivery route planning, live tracking, and happy customers.
    Read more
  • Logo of Locate2u
    Locate2u
    Real-time delivery tracking, route optimization, and happy customers.
    Read more
  • Logo of Dispatch Science
    Dispatch Science
    Smart delivery management software. Optimize routes, track in real-time, and delight customers.
    Read more

Dispatch FAQ

  • What is Dispatch and what does Dispatch do?

    Dispatch is a delivery management platform for mid-sized and larger businesses. We find that it excels at optimizing last-mile deliveries, offering route optimization, fleet management, and access to a network of independent drivers. It simplifies logistics, provides real-time visibility, and helps businesses save time and money.

  • How does Dispatch integrate with other tools?

    Dispatch seamlessly integrates with existing ERP systems, streamlining order entry and fulfillment processes. This integration enhances the customer experience and improves operational efficiency. It also connects with Dispatch Connect, further optimizing fleet operations.

  • What the main competitors of Dispatch?

    We find that Dispatch's main competitors include FarEye, Radaro, Pidge, GSMtasks, Locate2u, and Dispatch Science. These platforms offer similar functionalities, such as route optimization, real-time tracking, and delivery management tools.

  • Is Dispatch legit?

    Dispatch appears to be a legitimate platform. They've received positive ratings on G2 and have demonstrated growth in website traffic and employee count on LinkedIn. We find this a positive sign.

  • How much does Dispatch cost?

    I'm sorry, but pricing information for Dispatch is not available at this time. For the most up-to-date pricing details, we recommend visiting Dispatch's website directly.

  • Is Dispatch customer service good?

    We find Dispatch's customer service to be quite responsive. Users appreciate how the company listens to feedback and frequently implements updates based on it. The only minor downside mentioned is occasional difficulty with the customer drop-off search function.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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