Logo of Ebbot

Ebbot

Website LinkedIn

Last updated on

Company health

Employee growth
38% increase in the last year
Web traffic
69% increase in the last quarter
Financing
September 2020 - $1M

Ratings

G2
5.0/5
(4)

Ebbot description

Ebbot is a cloud-based software platform specializing in customer service automation through AI-powered chatbots and live chat tools. Targeting mid-to-large businesses, particularly in e-commerce, public sector, and education, Ebbot enables 24/7 customer support, automates repetitive tasks for support agents, and offers seamless integration with existing CRM and service desk systems. Ebbot prioritizes data security and provides flexible hosting options on major cloud platforms.


Who is Ebbot best for

Ebbot is a cloud-based platform ideal for mid-sized businesses in e-commerce, public sectors, and education, looking to automate customer service. It offers AI chatbots, live chat, and CRM integrations to enhance customer support and streamline agent workflows. Ebbot allows businesses to provide 24/7 support and automate repetitive tasks.

  • Best fit for mid-sized businesses seeking to enhance customer service.

  • Suitable for businesses focused on streamlining customer interactions, especially in e-commerce, public sector, and education.


Ebbot features

Supported

Ebbot offers live chat, allowing real-time interaction with website visitors.

Supported

Ebbot integrates with CRM systems like TOPdesk and others via API.

Supported

Ebbot offers AI-powered chatbots that automate conversations and provide instant responses.

Supported

Ebbot allows training its AI using company-specific data for accurate and relevant responses.


Ebbot alternatives

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  • Logo of Capacity
    Capacity
    Connects teams and automates support for faster, smarter help.
    Read more
  • Logo of SmatBot
    SmatBot
    AI chatbot automating conversations, boosting engagement and sales.
    Read more
  • Logo of Gleen AI
    Gleen AI
    AI-powered customer service automation for effortless support.
    Read more
  • Logo of Textel
    Textel
    Connect support channels, automate replies, boost customer happiness.
    Read more
  • Logo of livestep.ai
    livestep.ai
    AI chatbots for smarter support and streamlined workflows.
    Read more

Ebbot FAQ

  • What is Ebbot and what does Ebbot do?

    Ebbot is a cloud-based platform offering AI-powered chatbots and live chat for customer service automation. It integrates with CRM systems, automates support tasks, and provides 24/7 customer engagement, primarily for mid-to-large businesses in e-commerce, public sectors, and education.

  • How does Ebbot integrate with other tools?

    Ebbot integrates with CRM systems like TOPdesk and others via API. This allows for seamless data flow and connection with existing customer service platforms. It also offers a customizable knowledge base, enabling training with company-specific data for improved responses.

  • What the main competitors of Ebbot?

    Ebbot competes with other conversational AI platforms for customer service, including Tiledesk, Enterprise Bot, Khoros Service, Desku.io, and Haptik. These alternatives offer similar features like AI chatbots, live chat, and integrations with various business systems.

  • Is Ebbot legit?

    Yes, Ebbot is a legitimate platform specializing in AI-powered chatbots and live chat for customer service automation. It integrates with existing CRM systems and offers flexible hosting options, prioritizing data security for its users. Ebbot appears to be a safe and reliable choice for businesses seeking enhanced customer support solutions.

  • How much does Ebbot cost?

    I couldn't find pricing details for Ebbot. For the most up-to-date pricing information, please visit Ebbot's website or contact their sales team directly. This will allow you to evaluate if Ebbot is worth the investment for your specific needs.

  • Is Ebbot customer service good?

    Ebbot's customer service receives positive feedback. Users praise the support team's helpfulness, talent, and responsiveness. While some find the statistics tool challenging, the overall user experience with Ebbot's support is excellent.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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