Logo of Ecwid

Ecwid

Website LinkedIn Twitter

Last updated on

Company health

Employee growth
7% increase in the last year
Web traffic
9% decrease in the last quarter
Financing
May 2021 - $1B

Ratings

G2
4.7/5
(400)
Capterra
4.6/5
(501)
TrustPilot
3.2/5
(117)
Glassdoor
3.6/5
(879)

Ecwid description

Ecwid is an e-commerce platform designed for small to medium-sized businesses. It allows you to easily add an online store to your existing website or social media pages. You can manage sales, inventory, payments, shipping, and marketing from a single platform. Ecwid offers a free plan with paid options available for expanded features and sales volume. They are known for their ease of use, strong customer support, and integrations with popular platforms.


Who is Ecwid best for

Ecwid is a user-friendly e-commerce platform perfect for small to medium-sized businesses looking to expand online. Users love its seamless integrations and ease of use, while some dislike sudden price increases. It's ideal for businesses wanting to sell across multiple channels, especially those prioritizing simplicity and affordability.

  • Best for small to medium-sized businesses.

  • Ideal for e-commerce, retail, and various other industries.


Ecwid features

Supported

Ecwid offers a one-page checkout, which streamlines the buying process.

Supported

Ecwid offers inventory management features such as stock tracking, low-stock alerts, and bulk editing.

Supported

Ecwid supports selling on various online marketplaces and social media platforms.

Supported

Ecwid offers various payment methods, including credit cards and PayPal.

Supported

Ecwid offers API integrations for connecting with various business tools.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
-0.26

Customer Service

Rather positive
+0.61

Ease of Use

Strongly positive
+0.8

Reliability and Performance

Neutral
+0.14

Ease of Implementation

Strongly positive
+0.82

Scalability

Rather negative
-0.67

Ecwid reviews

We've summarised 1017 Ecwid reviews (Ecwid Software Advice reviews, Ecwid GetApp reviews, Ecwid TrustPilot reviews, Ecwid Capterra reviews and Ecwid G2 reviews) and summarised the main points below.

Pros of Ecwid
  • Seamless integration with existing websites and social media platforms is frequently praised.
  • User-friendly interface and ease of use are consistently highlighted.
  • Strong and responsive customer support is a recurring positive.
  • Affordable pricing, especially the free plan, is appreciated by many.
  • Flexibility and customization options are praised, especially regarding product variations and shipping.
Cons of Ecwid
  • Sudden price increases are a common complaint, with users feeling nickel-and-dimed.
  • Limited product listings on the free plan (10 products) is a frustration for many.
  • Account closures without notice or explanation have been reported.
  • SEO functionality needs improvement, particularly for multilingual stores.
  • Slow loading speeds for the storefront are a recurring issue.

Ecwid pricing

The commentary is based on 169 reviews from Ecwid Capterra reviews, Ecwid G2 reviews, Ecwid GetApp reviews, Ecwid Software Advice reviews and Ecwid TrustPilot reviews.

Ecwid offers a free plan with limited features, suitable for small businesses starting out. Paid plans offer more features and increased product limits. However, some users have noted sudden price increases and that some basic features require higher-tier subscriptions, leading to some negative pricing sentiment. Many find the paid plans affordable and worthwhile for the features offered.

Users sentiment

Neutral
-0.26

See the Ecwid pricing page.


Ecwid alternatives

  • Logo of WooCommerce
    ecwid vs WooCommerce
    Build and customize your online store with WordPress.
    Read more
  • Logo of Shopify
    ecwid vs Shopify
    Sell anything online. Simple setup, powerful tools, grow your business.
    Read more
  • Logo of 1ShoppingCart
    1ShoppingCart
    Sell more, market smarter, manage everything online.
    Read more
  • Logo of Partial.ly
    Partial.ly
    Flexible payment plans boost sales and improve cash flow.
    Read more
  • Logo of Volusion
    Volusion
    Build and manage your online store, no coding needed.
    Read more
  • Logo of ikas
    ikas
    Sell everywhere, manage easily, grow bigger. Simple e-commerce.
    Read more

Ecwid FAQ

  • What is Ecwid and what does Ecwid do?

    Ecwid is an e-commerce platform that allows businesses to easily create and manage online stores. It seamlessly integrates with existing websites and social media, offering features like inventory management, multi-channel selling, and various payment options. Ecwid is known for its user-friendly interface and affordable pricing, including a free plan.

  • How does Ecwid integrate with other tools?

    Ecwid integrates seamlessly with various platforms, including social media sites like Facebook and Instagram, and marketplaces like Amazon and eBay. It also offers API integrations for connecting with other business tools, further extending its functionality.

  • What the main competitors of Ecwid?

    Top Ecwid competitors include Shopify, BigCommerce, and Salesforce Commerce Cloud. These alternatives offer similar e-commerce features for small to large businesses, with varying strengths in scalability, customization, and B2B functionality. Ikas and Sana Commerce Cloud are also comparable options.

  • Is Ecwid legit?

    Yes, Ecwid is a legitimate e-commerce platform. It's known for its ease of use and strong customer support. However, some users have reported sudden price increases and limitations on the free plan. Consider these factors when evaluating if Ecwid is safe and right for your business.

  • How much does Ecwid cost?

    Ecwid offers a free Venture plan, a $19/month Unlimited plan, and custom-priced Business and Enterprise plans. Is Ecwid worth it? It depends on your ecommerce needs, but the free plan offers considerable functionality.

  • Is Ecwid customer service good?

    Ecwid's customer service receives positive feedback overall. Users praise the helpful, responsive, and knowledgeable support team, especially via chat. However, some report difficulty explaining complex issues and limited support options on lower-tier plans.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

NEW: Introducing Gralio Screen Buddy

An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.

For Individuals
Streamline your daily tasks, get helpful AI tips, and find the right tools for your workflow.
For Businesses
See how your team really works, uncover automation opportunities, and get software recommendations tailored to your processes.