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Entrata description
Entrata is a property management software designed for multifamily properties, student housing, and more. It offers a range of tools to manage properties, from leasing and resident services to accounting and utilities. Entrata focuses on using AI and automation to make property management more efficient. It promises to save you time and money with features like automated invoicing, online rent payments, and streamlined maintenance requests.
Who is Entrata best for
Entrata is a robust property management software ideal for small to large businesses in the real estate industry. Users praise its user-friendly interface and helpful support team. However, some have noted slow response times and difficulties with the accounting features. Entrata shines with its automation features for tasks like invoicing and online rent payments.
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Best for small to enterprise businesses managing multifamily properties.
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Ideal for the real estate industry, especially multifamily property management.
Entrata features
Supported Entrata supports a tenant portal with online access, communication, and payment features. |
Supported Entrata supports online rent payments via its ResidentPay feature. |
Supported Entrata supports creating, managing, and tracking work orders, including scheduling and assigning. |
Supported Entrata supports online lease signing, creation, and management. |
Supported Entrata supports online rent collection via its ResidentPay feature, allowing various payment methods. |
Supported Entrata supports tenant screening, including background checks and credit reports. |
Entrata reviews
We've summarised 787 Entrata reviews (Entrata GetApp reviews, Entrata Capterra reviews and Entrata G2 reviews) and summarised the main points below.
- Entrata is easy to navigate, which helps streamline property management tasks.
- I love that Entrata is one of the most user friendly Property Management Softwares out there.
- Makes my life at work easier on a daily bases.
- The support team is wonderful
- Fast, efficient and user friendly
- Slow response times to tickets, but appear to get them taken care of.
- It sounds like the double approval process for invoices in Entrata is causing some frustration.
- Integration was difficult because I manage a tax credit (low income) property and that requires a lot more verification and processes that conventional rental properties don't, so we've had to work out a lot of kinks and figure out ways to make it work for what we need.
- If this is a significant issue, it might be worth discussing with your team or Entrata's support to explore if there are any ways to streamline the process or adjust the workflow to better meet your needs.
- The accounting side of Entrata isn't as straight forward.
Entrata alternatives
AppFolio Property ManagerStreamlines property management: accounting, tenants, maintenance, communication.Read more
CoStar Real Estate ManagerLease management software simplifying accounting and administration.Read more
Entrata FAQ
Entrata is property management software specializing in multifamily properties and student housing. It offers tools for leasing, resident services, accounting, and utilities, leveraging AI and automation for increased efficiency. Features include online rent payments, automated invoicing, and streamlined maintenance requests.
What is Entrata and what does Entrata do?
Entrata is property management software specializing in multifamily properties and student housing. It offers tools for leasing, resident services, accounting, and utilities, leveraging AI and automation for increased efficiency. Features include online rent payments, automated invoicing, and streamlined maintenance requests.
Entrata integrates with various payment processors for online rent collection via its ResidentPay feature. It also supports online lease signing, tenant screening features, and work order management tools, creating a streamlined workflow. However, some users have reported difficulties with specific integrations, particularly for properties with unique requirements.
How does Entrata integrate with other tools?
Entrata integrates with various payment processors for online rent collection via its ResidentPay feature. It also supports online lease signing, tenant screening features, and work order management tools, creating a streamlined workflow. However, some users have reported difficulties with specific integrations, particularly for properties with unique requirements.
Top alternatives to Entrata include Yardi Breeze, AppFolio Property Manager, and Buildium. These competitors offer similar features for property management, such as online rent collection, maintenance tracking, and tenant communication. They cater to various portfolio sizes and offer different pricing structures.
What the main competitors of Entrata?
Top alternatives to Entrata include Yardi Breeze, AppFolio Property Manager, and Buildium. These competitors offer similar features for property management, such as online rent collection, maintenance tracking, and tenant communication. They cater to various portfolio sizes and offer different pricing structures.
Entrata is a legitimate property management software. User reviews indicate that it's generally easy to use and navigate, with helpful support. However, some users have mentioned slow response times and difficulties with the accounting features. Consider these factors when evaluating if Entrata is safe and right for your needs.
Is Entrata legit?
Entrata is a legitimate property management software. User reviews indicate that it's generally easy to use and navigate, with helpful support. However, some users have mentioned slow response times and difficulties with the accounting features. Consider these factors when evaluating if Entrata is safe and right for your needs.
Entrata does not publicly disclose pricing information. Contact their sales team for a custom quote based on your specific property management needs. Consider factors like the number of units and desired features to determine if Entrata is worth the investment.
How much does Entrata cost?
Entrata does not publicly disclose pricing information. Contact their sales team for a custom quote based on your specific property management needs. Consider factors like the number of units and desired features to determine if Entrata is worth the investment.
Entrata's customer service receives mixed reviews. While many users praise the helpfulness and responsiveness of the support team, others have experienced slow response times and unhelpful answers, especially regarding technical issues.
Is Entrata customer service good?
Entrata's customer service receives mixed reviews. While many users praise the helpfulness and responsiveness of the support team, others have experienced slow response times and unhelpful answers, especially regarding technical issues.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.