Logo of ExaVault Cloud FTP

ExaVault Cloud FTP

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Last updated on

Company health

Employee growth
8% increase in the last year
Web traffic
4% increase in the last quarter
Financing
October 2020 - $47M

Ratings

G2
4.5/5
(192)
TrustPilot
3.6/5
(100)

ExaVault Cloud FTP description

ExaVault Cloud FTP is a secure and reliable cloud-based file transfer platform designed for businesses of all sizes. It provides a simple and intuitive web interface for managing and transferring files, with features such as granular user permissions, detailed logs for auditing, and robust security measures. ExaVault supports various file transfer protocols, including FTP, FTPS, and SFTP, and offers automation capabilities through its API and webhooks. It's designed to be easy to use and manage, allowing you to share and transfer files securely without complex configurations or extensive IT knowledge.


Who is ExaVault Cloud FTP best for

ExaVault Cloud FTP is a secure and user-friendly file transfer platform ideal for small and medium-sized businesses. It offers a simple interface for managing and transferring files, with features like granular permissions and detailed audit logs. Users praise its ease of use and secure transfer capabilities, while some dislike recent price increases and limited integrations. ExaVault supports FTP, FTPS, and SFTP, ensuring secure and reliable file transfers.

  • Ideal for small to medium-sized businesses (SMBs) seeking secure file transfer solutions.

  • Suitable for various industries requiring secure file transfer, particularly finance, IT, and professional services.


ExaVault Cloud FTP features

Supported

ExaVault fully supports FTP file transfers.

Supported

Exavault supports creating, editing, and deleting users via administrator and manager roles.

Supported

ExaVault fully supports secure file transfers with SFTP.

Supported

ExaVault Cloud FTP supports secure file transfers using FTPS.

Supported

ExaVault supports notifications for various file activities, helping users stay informed and meet deadlines.

Supported

ExaVault allows granular access rights management for folders, customizable per user or group.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.33

Ease of Use

Strongly positive
+1

Reliability and Performance

Strongly positive
+1

Ease of Implementation

Strongly positive
+1

ExaVault Cloud FTP reviews

We've summarised 292 ExaVault Cloud FTP reviews (ExaVault Cloud FTP TrustPilot reviews and ExaVault Cloud FTP G2 reviews) and summarised the main points below.

Pros of ExaVault Cloud FTP
  • Easy setup and user-friendly interface for basic file transfer and management; non-technical users find it simple to use.
  • Secure file transfer and storage with support for various protocols (FTP, FTPS, SFTP, HTTP/S) and features like SSH keys and IP whitelisting.
  • Flexible sharing options including share links, email notifications, and receive folders.
  • Competitive pricing for storage and transfer, especially for smaller organizations with limited usage; unlimited users, folders, and files in some plans.
  • Reliable service with minimal downtime for many long-term users; excellent uptime for many users.
  • Responsive customer support with helpful staff, especially in pre-sales interactions and for less complex issues.
  • Good API and webhooks for automation of file uploads, downloads, and other tasks, allowing integration with other systems.
  • Customizable branding options for a professional look and feel.
  • Excellent download and upload speeds, especially when using FTP clients.
  • Clear user and permission setup process; ability to configure welcome emails and other notifications.
Cons of ExaVault Cloud FTP
  • Recent substantial price increases, often exceeding 1000%, are a major concern for users, making it unaffordable for many.
  • Limited user permission customization; inability to assign multiple home folders or granular subfolder permissions.
  • Occasional service outages and performance issues, particularly during peak hours or at the end of the month.
  • Lack of clarity on usage limits and discrepancies between reported usage and actual billing.
  • Limited integrations with other services, such as Salesforce or cloud storage providers, and lack of certain features like file preview and virus scanning.
  • The user interface/web design is considered outdated by some users and could be improved, especially the search functionality and usage reports.
  • Difficulty contacting support and inconsistent support quality; recent changes in ownership have impacted customer service for some users.
  • Limited or no mobile app functionality and limited integration with desktop clients beyond basic FTP/SFTP access.
  • Lack of advanced features for larger enterprises, like bulk delete, custom SSL certificate setup, data expiration policy, and better usage reporting and billing.

ExaVault Cloud FTP pricing

The commentary is based on 30 reviews from ExaVault Cloud FTP G2 reviews and ExaVault Cloud FTP TrustPilot reviews.

ExaVault primarily offers a free self-hosted file transfer appliance. For enhanced support and security features, they offer a paid service at $99 per month. They also offer cloud hosting through their sister company, Files.com.

Users sentiment

Rather negative
-0.33

See the ExaVault Cloud FTP pricing page.

  • ExaVault Cloud FTP has a free plan.

Free Self-Hosted Appliance
Free

Self-hosted file transfer appliance with features like web interface, desktop app, REST API, SDKs, Zapier integration, web hosting, share links, inboxes, FTP/SFTP/WebDAV support, mount/sync, webhooks, and custom SMTP.


ExaVault Cloud FTP alternatives

  • Logo of AWS Transfer for SFTP
    AWS Transfer for SFTP
    Managed SFTP transfers directly to your Amazon cloud storage.
    Read more
  • Logo of Thru
    Thru
    Secure large file transfer, simplified and automated.
    Read more
  • Logo of Cerberus FTP Server
    Cerberus FTP Server
    Secure, automated file transfers with detailed auditing and easy management.
    Read more
  • Logo of Sync.com
    Sync.com
    Secure cloud storage, file sharing, and collaboration.
    Read more
  • Logo of Quatrix
    Quatrix
    Secure file sharing, simplified and automated for compliance.
    Read more
  • Logo of SFTP To Go
    SFTP To Go
    Secure cloud storage, easy file sharing via SFTP, simple setup.
    Read more

ExaVault Cloud FTP FAQ

  • What is ExaVault Cloud FTP and what does ExaVault Cloud FTP do?

    ExaVault Cloud FTP is a cloud-based file transfer platform offering secure file sharing and management through various protocols like FTP, FTPS, and SFTP. It features granular user permissions, detailed audit logs, and automation capabilities via API and webhooks. It's designed for simple setup and use, even for non-technical users.

  • How does ExaVault Cloud FTP integrate with other tools?

    ExaVault Cloud FTP integrates with other tools primarily through its API and webhooks. This allows for automation of file uploads, downloads, and other tasks, enabling integration with various systems. However, it lacks direct integrations with popular services like Salesforce or major cloud storage providers.

  • What the main competitors of ExaVault Cloud FTP?

    Alternatives to ExaVault Cloud FTP include JSCAPE MFT Server, Thru, GoAnywhere MFT, WinSCP, BLAZE Transfer, and SendSafely. These competitors offer similar file transfer capabilities with varying features, security measures, and pricing models.

  • Is ExaVault Cloud FTP legit?

    Yes, ExaVault Cloud FTP is a legitimate and safe file transfer platform. It offers secure file transfer and storage with features like FTP, FTPS, and SFTP support. However, note that recent price increases have concerned some users.

  • How much does ExaVault Cloud FTP cost?

    ExaVault Cloud FTP offers a free trial and a free self-hosted plan. Their paid cloud-hosted plan starts at $99 per month with enhanced support and compliance features. Information on additional add-on pricing is unavailable.

  • Is ExaVault Cloud FTP customer service good?

    ExaVault Cloud FTP customer service receives mixed reviews. While many users praise the helpful and responsive support, especially during pre-sales, others have experienced difficulty contacting support and inconsistent service quality. Some users report a decline in customer service after recent ownership changes.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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