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Expel

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Company health

Employee growth
3% increase in the last year
Web traffic
11% decrease in the last quarter
Financing
April 2022 - $289M

Ratings

G2
4.7/5
(64)
Glassdoor
4.0/5
(93)

Expel description

Expel is a cybersecurity service that acts as an extension of your IT team, monitoring your systems for threats and quickly responding to them. It integrates with your existing security tools to provide comprehensive protection across your entire IT environment, including cloud, networks, and devices. Expel uses a combination of expert security professionals and AI-powered technology to analyze data, detect threats, and provide clear guidance on how to improve your security posture. They promise fast response times, with an average of 21 minutes to address critical alerts.


Who is Expel best for

Expel offers managed detection and response (MDR), threat hunting, and vulnerability prioritization. They provide 24/7 security monitoring and incident response with an average response time of 21 minutes. Users praise Expel's fast and accurate threat detection and knowledgeable security analysts, while some note occasional communication delays and limited alert customization. Expel offers easy-to-use dashboards and comprehensive integrations.

  • Best for organizations with 1-1000 employees seeking to outsource security operations.

  • Suitable for businesses across all industries needing enhanced cybersecurity.


Expel features

Supported

Expel offers MDR services tailored for various organization sizes, providing continuous protection against cyber threats.

Supported

Expel analyzes and addresses phishing attempts, reducing the risk of successful attacks.

Supported

Expel performs hypothesis-based threat hunting in cloud, on-premises, and SaaS applications.

Supported

Expel prioritizes vulnerabilities and offers frequent updates to aid in efficient remediation.

Supported

Expel's Workbench platform integrates security operations and provides enhanced visibility.

Supported

Expel offers round-the-clock security operations managed by expert professionals.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0

Customer Service

Strongly positive
+0.81

Ease of Use

Strongly positive
+0.89

Reliability and Performance

Strongly positive
+1

Ease of Implementation

Strongly positive
+0.87

Scalability

Strongly positive
+1

Expel reviews

We've summarised 64 Expel reviews (Expel G2 reviews) and summarised the main points below.

Pros of Expel
  • Fast and accurate threat detection and response.
  • Knowledgeable and responsive security analysts.
  • Easy to use platform and intuitive dashboards.
  • Comprehensive integrations with many security tools.
  • Excellent onboarding experience and customer support.
Cons of Expel
  • Limited customization for alerts.
  • Occasional delays in Slack communication with support.
  • SIEM integration can be challenging.
  • Reporting features could be improved.
  • Not all security tools are natively integrated.

Expel pricing

The commentary is based on 7 reviews from Expel G2 reviews.

Expel's pricing is considered high by some users, especially for non-profits. However, many reviewers feel the cost is justified by the value received, highlighting the "you get what you pay for" aspect of their comprehensive MDR service. Some users were able to negotiate better pricing upon renewal.

Users sentiment

Neutral
+0

See the Expel pricing page.


Expel alternatives

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    Tanium Comply
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  • Logo of Adlumin
    Adlumin
    Cloud-native security operations platform. Detect, investigate, and remediate threats.
    Read more
  • Logo of eSentire
    eSentire
    Stops cyberattacks before they disrupt your business.
    Read more
  • Logo of Critical Start
    Critical Start
    Expert cybersecurity protection and response, managed 24/7.
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  • Logo of Arctic Wolf
    Arctic Wolf
    Expert security team protects your business from cyber threats.
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Expel FAQ

  • What is Expel and what does Expel do?

    Expel is a managed detection and response (MDR) cybersecurity service that provides 24/7 monitoring and incident response. It integrates with existing security tools, using AI and expert analysts to detect and respond to threats quickly, helping organizations improve their security posture. Expel is known for its fast response times and easy-to-use platform.

  • How does Expel integrate with other tools?

    Expel integrates with a wide range of security tools, including cloud platforms, endpoint detection and response (EDR) solutions, and SIEMs. This allows for comprehensive threat detection and response across your entire IT environment. Expel's integrations streamline security operations and enhance visibility.

  • What the main competitors of Expel?

    Expel's main competitors include other Managed Detection and Response (MDR) providers like Rapid7, Arctic Wolf, and Secureworks. These alternatives offer similar threat detection and response services, catering to organizations seeking outsourced security operations.

  • Is Expel legit?

    Yes, Expel is a legitimate cybersecurity company. They offer managed detection and response (MDR), threat hunting, and vulnerability prioritization, receiving positive feedback for fast threat detection and knowledgeable analysts. Expel integrates with existing security tools and offers 24/7 service.

  • How much does Expel cost?

    Expel doesn't publicly disclose pricing. Contact their sales team for a custom quote based on your specific security needs and the size of your organization. This personalized approach allows for tailored product pricing.

  • Is Expel customer service good?

    Expel's customer service receives positive feedback for its knowledgeable, responsive security analysts and helpful support team. Users appreciate the easy implementation and troubleshooting assistance. Some users mention occasional delays in communication, but overall, customer support is viewed favorably.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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