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ExpertVoice

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Company health

Employee growth
3% increase in the last year
Web traffic
19% decrease in the last quarter
Financing
January 2016 - $32M

Ratings

G2
4.1/5
(19)
Capterra
4.6/5
(40)
Glassdoor
4.3/5
(127)

ExpertVoice description

ExpertVoice is a platform that connects businesses with industry experts. This allows brands to gather authentic reviews and user-generated content, boosting their reputation and sales. ExpertVoice offers tools to manage these collaborations and measure their impact across various channels like online stores and social media.


Who is ExpertVoice best for

ExpertVoice is ideal for businesses aiming to enhance marketing and brand building through expert reviews and user-generated content. We find it's especially effective for larger enterprises, but also a solid choice for medium-sized businesses. Users appreciate the responsive customer support and effective brand advocacy. Keep in mind that some users find the platform fees high and the reporting features limited, which may impact ROI analysis.

  • Great for enterprises (1001+ employees) and well-suited for medium-sized businesses (101-1000 employees).

  • Excellent fit for e-commerce, retail, and marketing/advertising industries seeking brand building.


ExpertVoice reviews

We've summarised 59 ExpertVoice reviews (ExpertVoice Capterra reviews and ExpertVoice G2 reviews) and summarised the main points below.

Pros of ExpertVoice
  • Excellent customer support, very responsive and helpful.
  • Effective platform for brand advocacy and reaching target customers.
  • Educational lessons are valuable for retail staff training.
  • Easy-to-manage daily order processing.
  • Beautiful and easy-to-use content creation tools.
Cons of ExpertVoice
  • High platform fees make the program expensive, especially for lower-value items.
  • Limited reporting features hinder ROI analysis.
  • Manual data entry for imports/exports is time-consuming and inefficient.
  • Difficult to add products to the storefront.
  • Long lead times for product updates/additions slow down product movement.

ExpertVoice alternatives

  • Logo of Taggbox Widget
    Taggbox Widget
    Displays social media content on websites to boost engagement and trust.
    Read more
  • Logo of Reviews.io
    Reviews.io
    Collect, manage, and display customer reviews to boost trust.
    Read more
  • Logo of UserEvidence
    UserEvidence
    Show verifiable customer proof, boosting sales and trust.
    Read more
  • Logo of Quoli
    Quoli
    Showcases authentic customer content to build trust and boost sales.
    Read more
  • Logo of Mobrium
    Mobrium
    Automates employee review collection and analysis for better insights.
    Read more
  • Logo of Taggbox
    Taggbox
    Displays social media content on websites to boost engagement and trust.
    Read more

ExpertVoice FAQ

  • What is ExpertVoice and what does ExpertVoice do?

    ExpertVoice connects businesses with industry experts for authentic product reviews and user-generated content. We find it helps boost brand reputation and sales, especially for retail and e-commerce businesses. It offers collaboration tools and impact measurement across various channels.

  • How does ExpertVoice integrate with other tools?

    I haven't found any information about direct integrations with other tools. It's possible ExpertVoice focuses primarily on its core platform features for content generation and brand advocacy.

  • What the main competitors of ExpertVoice?

    We find that ExpertVoice's main competitors include Taggbox, Reviews.io, UserEvidence, and Quoli. These platforms offer similar solutions for user-generated content, reviews, and social proof marketing. Mobrium focuses on employee reviews and is less directly comparable.

  • Is ExpertVoice legit?

    Yes, ExpertVoice is a legitimate platform. We find it's generally well-regarded by users for its customer support and effectiveness in brand advocacy, as seen in reviews. However, keep in mind that some users have mentioned high platform fees.

  • How much does ExpertVoice cost?

    I'm sorry, but we don't currently have pricing information available for ExpertVoice.

  • Is ExpertVoice customer service good?

    We find that ExpertVoice's customer service is highly regarded. Users consistently praise the team's responsiveness, helpfulness, and dedication to ensuring a positive brand experience. They are quick to resolve issues and provide excellent support.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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