Logo of Extole

Extole

Website LinkedIn Twitter

Last updated on

Company health

Employee growth
9% decrease in the last year
Web traffic
6% decrease in the last quarter
Financing
December 2017 - $29M

Ratings

G2
4.7/5
(20)
Capterra
4.8/5
(25)
Glassdoor
4.2/5
(73)

Extole description

Extole is a software platform designed to help large businesses run customer referral programs. It allows companies to create and customize programs across various channels like websites and apps. Extole provides tools for managing rewards, tracking referrals, and preventing fraud. It's particularly helpful for businesses in retail, finance, and telecommunications looking to leverage existing customers for growth and brand advocacy.


What companies are using Extole?

EverlyWell is using Extole
EverlyWell
Teladoc Health is using Extole
Teladoc Health
CLEAR is using Extole
CLEAR
CSpire Digital is using Extole
CSpire Digital
Cinemark is using Extole
Cinemark
Zapier is used by EverlyWell, Teladoc Health, CLEAR, CSpire Digital, Cinemark.

Who is Extole best for

Extole is a robust referral marketing platform designed for large enterprises, especially in retail, finance, and telecommunications. Users praise its easy setup, responsive support, and flexible programs. However, some find the reporting clunky and backend UI unintuitive. Extole drives incremental value and profitable revenue from existing customers with seamless referral programs.

  • Best for large enterprises (1000+ employees) seeking referral program software.

  • Ideal for retail, finance, telecommunications, media, software, legal, automotive, and education.


Extole features

Supported

Extole supports creating and managing programs for various segments like influencers or affiliates.

Supported

Extole supports creating and distributing unique referral links for tracking and rewarding referrals.

Supported

Extole supports multi-channel campaigns, including online, mobile, in-app, and offline channels.

Supported

Extole supports reward management, including various reward types and automated delivery.

Supported

Extole offers tools to create, manage, and track referral programs, generating applicants.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Strongly positive
+1

Extole reviews

We've summarised 42 Extole reviews (Extole Capterra reviews and Extole G2 reviews) and summarised the main points below.

Pros of Extole
  • Easy setup and responsive support team, especially for custom API integration.
  • Flexible and customizable programs for different audiences and regions.
  • Excellent customer success and support, quick to respond and helpful.
  • Drives incremental value and profitable revenue from existing customers.
  • Seamless refer-a-friend program with minimal effort required after setup.
Cons of Extole
  • Lack of a completely separate staging environment.
  • Reporting can be clunky and the backend UI is not always intuitive.
  • Limited B2B reward options, specifically for cash proxy/ACH.
  • Some customizations can take time to implement.
  • Difficult setup process for creative assets and program flow.

Extole pricing

The commentary is based on 3 reviews from Extole Capterra reviews and Extole G2 reviews.

Extole offers customized pricing based on various factors such as product options, business size, and omnichannel programs. They do not provide specific pricing tiers on their website.

See the Extole pricing page.


Extole alternatives

  • Logo of Buyapowa
    Buyapowa
    Referral marketing platform automating rewards and boosting customer growth.
    Read more
  • Logo of Cello
    Cello
    Effortless referral programs: grow with happy customers.
    Read more
  • Logo of Duel
    Duel
    Turns customers into marketers, proving ROI through social engagement.
    Read more
  • Logo of Referral Rock
    Referral Rock
    Automated referral programs that grow your customer base.
    Read more
  • Logo of Referral Factory
    Referral Factory
    Automated referral programs, boosting customer acquisition through sharing.
    Read more
  • Logo of Partnero
    Partnero
    Effortless partner program management for growth.
    Read more

Extole FAQ

  • What is Extole and what does Extole do?

    Extole is a customer referral program software for large businesses. It enables companies to create customizable referral programs across multiple channels, manage rewards, track referrals, and prevent fraud. This platform is particularly beneficial for businesses in retail, finance, and telecommunications seeking growth through customer advocacy.

  • How does Extole integrate with other tools?

    Extole integrates with various tools through its custom API, enabling seamless connections with existing marketing technologies and other business systems. This allows for flexible data transfer and program customization.

  • What the main competitors of Extole?

    Top alternatives to Extole include PartnerStack, Cello, and Awin. PartnerStack focuses on B2B partnerships, while Cello specializes in referral programs for software companies. Awin offers a broad affiliate marketing platform connecting businesses with promoters. Other competitors include Bazaarvoice, Tracknow, and Birdeye.

  • Is Extole legit?

    Yes, Extole is a legitimate platform. It's known for its easy setup and responsive support, particularly for custom API integrations. Extole offers flexible, customizable referral programs suitable for different audiences and regions, driving incremental value and profitable revenue from existing customers.

  • How much does Extole cost?

    Extole doesn't publicly disclose pricing information. Contact their sales team for a customized quote based on your specific needs and to determine if Extole is worth the investment for your business.

  • Is Extole customer service good?

    Extole's customer service receives overwhelmingly positive feedback. Users praise the responsive and helpful support team, particularly their expertise in custom API integrations and proactive account management. While some find the backend UI occasionally unintuitive, support is quick to assist with any issues.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

NEW: Introducing Gralio Screen Buddy

An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.

For Individuals
Streamline your daily tasks, get helpful AI tips, and find the right tools for your workflow.
For Businesses
See how your team really works, uncover automation opportunities, and get software recommendations tailored to your processes.