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Duel

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Last updated on

Company health

Employee growth
42% increase in the last year
Web traffic
6% increase in the last quarter
Financing
July 2022 - $5M

Ratings

G2
4.8/5
(13)

Duel description

Duel is a software platform helping consumer retail brands turn their existing customers into a marketing force. Through Duel, you can set up and manage "Social Affiliate" and "Ambassador" programs. These programs incentivize customers to create content, refer friends, and generally promote your brand online in exchange for rewards and perks. Duel handles the logistics of managing thousands of participants, tracking results, and proving the return on investment to your company leadership.


Who is Duel best for

Duel is a customer advocacy platform that helps consumer retail brands turn their customers into marketers. Their software manages social affiliate and ambassador programs, tracking results and proving ROI. Duel is best for medium to large businesses in e-commerce, retail, and consumer goods, particularly fashion and beauty brands.

  • Best for medium to large consumer retail businesses (101+ employees).

  • Ideal for e-commerce, retail, and consumer goods companies.


Duel features

Supported

Duel offers tools to create, manage, and track referral programs, including rewards and commission management.

Supported

Duel supports targeted missions and activities to engage advocates with customizable tasks and gamified challenges.

Supported

Duel supports creating and managing distinct programs for various groups, such as influencers.

Supported

Duel enables businesses to build and manage customer advocacy programs, fostering brand advocacy and word-of-mouth marketing.


Duel alternatives

  • Logo of Ambassador Software
    Ambassador Software
    Grow your business with referrals, affiliates, and loyal customers.
    Read more
  • Logo of Mention Me
    Mention Me
    Referral marketing platform turning customers into advocates.
    Read more
  • Logo of Buyapowa
    Buyapowa
    Referral marketing platform automating rewards and boosting customer growth.
    Read more
  • Logo of Cello
    Cello
    Effortless referral programs: grow with happy customers.
    Read more
  • Logo of Talkable
    Talkable
    Referral programs made easy, boosting customer growth affordably.
    Read more
  • Logo of Roster
    Roster
    Find, manage, and activate brand ambassadors to boost marketing.
    Read more

Duel FAQ

  • What is Duel and what does Duel do?

    Duel is a software platform that helps consumer retail brands transform their customers into brand advocates. It facilitates the creation and management of social affiliate and ambassador programs, incentivizing customers to promote the brand online in exchange for rewards. Duel handles program logistics, tracks results, and demonstrates ROI.

  • How does Duel integrate with other tools?

    Duel integrates with popular marketing tools to streamline workflows. It supports integrations for email marketing, social media management, and CRM platforms. This allows for automated data sync and campaign management.

  • What the main competitors of Duel?

    Duel's main competitors include Roster, Awin, and impact.com. These platforms offer similar functionalities for managing ambassador programs, affiliate marketing, and influencer collaborations, catering to businesses seeking to leverage customer advocacy and partnerships for marketing growth.

  • Is Duel legit?

    Yes, Duel is a legitimate platform. It helps consumer retail brands manage customer advocacy programs, particularly "Social Affiliate" and "Ambassador" programs. Duel assists with program logistics, tracking results, and demonstrating ROI. Many brands use Duel to leverage existing customers for marketing.

  • How much does Duel cost?

    I couldn't find pricing details for Duel. For the most current pricing information, it's best to visit Duel's website or contact their sales team directly. This will help determine if Duel is worth the investment for your specific needs.

  • Is Duel customer service good?

    Duel's customer service receives positive feedback. Users highlight the helpfulness and responsiveness of the support team, describing them as an "extension of our team." They appreciate the quick resolution of bugs and proactive assistance with program optimization and strategic planning. Some mention initial technical issues, but emphasize the team's dedication to resolving them.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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