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FareHarbor description
FareHarbor is a popular booking and business management software designed specifically for tour operators, activity providers, and attraction businesses. It helps manage online reservations, inventory, staff schedules and more from one central dashboard. FareHarbor offers website integration to help convert visitors into customers and provides access to partnerships to help businesses grow. They are known for their 24/7 customer support.
Who is FareHarbor best for
FareHarbor is a booking and business management software praised for its exceptional customer support and user-friendly interface. It simplifies online reservations, inventory management, and staff scheduling, all from one central dashboard. While some users mention high commission fees and limitations with complex bookings, many appreciate its seamless integration with various platforms and flexible pricing structures.
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Best for small to mid-sized tour, activity, and attraction businesses.
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Ideal for businesses in the hospitality and tourism industry.
FareHarbor features
Supported Bookings can be modified by operators and customers. |
Supported FareHarbor allows creating new bookings through their dashboard. |
Supported Bookings can be cancelled in FareHarbor, potentially with varying policies depending on the operator. |
Supported FareHarbor supports online payments via Stripe integration, including Apple Pay and Google Pay. |
Supported FareHarbor offers easy scheduling with customizable calendars, an intuitive dashboard, and booking integration. |
Supported FareHarbor supports credit card payments via its own processing system and integrations like Stripe. |
Supported FareHarbor offers customizable booking calendars and integrates with Google Calendar. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
FareHarbor reviews
We've summarised 1132 FareHarbor reviews (FareHarbor Software Advice reviews, FareHarbor GetApp reviews, FareHarbor TrustPilot reviews, FareHarbor Capterra reviews and FareHarbor G2 reviews) and summarised the main points below.
- Exceptional customer support, consistently praised for responsiveness and helpfulness.
- User-friendly interface for booking and managing reservations, especially on desktop.
- Seamless integration with various OTAs and reseller platforms.
- Flexible system for creating and customizing tour offerings and pricing structures.
- No upfront costs and competitive credit card processing rates through Stripe.
- High commission fees (6%) are a recurring complaint, impacting customer perception of pricing.
- Difficulty managing multi-day bookings and complex tour packages.
- Website integration, while generally smooth, can have limitations in customization and branding.
- Occasional slow loading times and clunky interface elements, especially on mobile.
- Lack of integrated merchandise/POS system and advanced reporting features.
FareHarbor pricing
The commentary is based on 71 reviews from FareHarbor Capterra reviews, FareHarbor G2 reviews, FareHarbor GetApp reviews and FareHarbor TrustPilot reviews.
Pricing information could not be found.
Users sentiment
See the FareHarbor pricing page.
FareHarbor alternatives
fareharbor vs CheckfrontOnline booking management made easy for tours, activities, and rentals.Read more
FareHarbor FAQ
FareHarbor is a booking and business management software for tour operators, activity providers, and attractions. It offers online reservations, inventory management, staff scheduling, and website integration, enabling businesses to convert visitors into customers. FareHarbor is known for its 24/7 customer support.
What is FareHarbor and what does FareHarbor do?
FareHarbor is a booking and business management software for tour operators, activity providers, and attractions. It offers online reservations, inventory management, staff scheduling, and website integration, enabling businesses to convert visitors into customers. FareHarbor is known for its 24/7 customer support.
FareHarbor integrates with various Online Travel Agents (OTAs) and reseller platforms, streamlining distribution. It also supports payment processing via Stripe, including Apple Pay and Google Pay, and connects with Google Calendar for efficient scheduling. Website integration is available to convert visitors into customers.
How does FareHarbor integrate with other tools?
FareHarbor integrates with various Online Travel Agents (OTAs) and reseller platforms, streamlining distribution. It also supports payment processing via Stripe, including Apple Pay and Google Pay, and connects with Google Calendar for efficient scheduling. Website integration is available to convert visitors into customers.
Alternatives to FareHarbor include Regiondo, Peek Pro, Checkfront, AnyRoad, and WeTravel. These competitors offer similar features such as booking management, online ticketing, and integrations with various platforms. Some, like Peek Pro, focus on streamlining operations, while others like AnyRoad focus on experiential marketing.
What the main competitors of FareHarbor?
Alternatives to FareHarbor include Regiondo, Peek Pro, Checkfront, AnyRoad, and WeTravel. These competitors offer similar features such as booking management, online ticketing, and integrations with various platforms. Some, like Peek Pro, focus on streamlining operations, while others like AnyRoad focus on experiential marketing.
Yes, FareHarbor is a legitimate and popular booking software. It's known for excellent customer support and a user-friendly interface. However, some users mention high commission fees and occasional slow loading times. Overall, FareHarbor is a safe and reliable option for tour and activity operators.
Is FareHarbor legit?
Yes, FareHarbor is a legitimate and popular booking software. It's known for excellent customer support and a user-friendly interface. However, some users mention high commission fees and occasional slow loading times. Overall, FareHarbor is a safe and reliable option for tour and activity operators.
FareHarbor doesn't publicly disclose pricing information. Contact their sales team for a customized quote based on your specific business needs and to determine if FareHarbor is worth it for you.
How much does FareHarbor cost?
FareHarbor doesn't publicly disclose pricing information. Contact their sales team for a customized quote based on your specific business needs and to determine if FareHarbor is worth it for you.
FareHarbor's customer service receives overwhelmingly positive feedback. Users consistently praise the support team's responsiveness, helpfulness, and proactive approach to problem-solving, highlighting their 24/7 availability. While some onboarding challenges are mentioned, the overall sentiment towards customer service is excellent.
Is FareHarbor customer service good?
FareHarbor's customer service receives overwhelmingly positive feedback. Users consistently praise the support team's responsiveness, helpfulness, and proactive approach to problem-solving, highlighting their 24/7 availability. While some onboarding challenges are mentioned, the overall sentiment towards customer service is excellent.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.