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Rezgo description
Rezgo is an online booking and management platform designed for businesses that offer tours and activities. It helps you manage bookings, process payments, and market your offerings. Rezgo allows you to accept bookings from various channels, including your website and mobile devices, while providing tools for inventory management, customer relationship management, and business analytics. It stands out by not charging monthly fees and integrating with various other platforms like OTAs.
Who is Rezgo best for
Rezgo is a booking platform ideal for small tour and activity operators. Users praise its ease of use, seamless website integration, and excellent customer support. Some users mention limited Android compatibility and weekend support. Rezgo offers a pay-as-you-go pricing model with no monthly fees, which is appreciated by its users.
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Best for small tour and activity operators seeking streamlined booking and management.
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Ideal for businesses in the hospitality, tourism, and entertainment sectors.
Rezgo features
Supported Bookings can be modified by customers or staff. |
Supported Rezgo offers comprehensive tour booking and reservation management features. |
Supported Rezgo offers a point of sale system for in-person transactions and sales management. |
Supported Rezgo allows booking cancellations by admins and optionally by customers. |
Supported Rezgo allows creating new bookings directly or adding them to existing orders. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Rezgo reviews
We've summarised 64 Rezgo reviews (Rezgo GetApp reviews, Rezgo Capterra reviews and Rezgo G2 reviews) and summarised the main points below.
- Excellent and responsive customer support.
- Easy to set up and use.
- Seamless website integration.
- Flexible software with customization options.
- Pay-as-you-go pricing model with no monthly fees.
- Good search engine optimization (SEO).
- Secure platform.
- Clear and easy booking process for end-users.
- Customizable fields for specific event information.
- Easy to generate reports.
- Ability to control bookings and adjust pricing.
- Helpful onboarding experience.
- Numerous integrations and connectivity.
- Comprehensive help information and resources.
- Quick and efficient support ticket responses.
- Gift card setup and management is easy.
- Co-branding options available.
- Mobile-friendly booking process.
- Real-time inventory management.
- Promo code creation and management is straightforward.
- Limited Android compatibility for the check-in system.
- Lack of a self-service booking amendment feature for customers.
- QR code scanning issues with dark phone backgrounds.
- Limited weekend tech support availability.
- Limited membership management features.
- Booking data storage limited to six months.
- Difficult to construct bulk package programs.
- Limited payment gateway options.
- Unclear billing communication.
- Customization of the booking platform is difficult.
- Direct website integration is not possible.
- Mobile responsive site customization is limited.
- No automated system for collecting the full payment after a deposit.
- Lacks multi-day booking capability.
- Home page navigation is difficult after the last update.
- High per-transaction costs.
- Tiered pricing allowances are limited.
- Mobile app (or lack thereof) is not compatible with mobile printers.
- No Google Sheets integration.
- Does not automatically send invoices to partners after check-in.
- Dated interface.
- Full calendar view of program availability is lacking.
Rezgo pricing
The commentary is based on 9 reviews from Rezgo Capterra reviews and Rezgo GetApp reviews.
Rezgo has a usage-based pricing model with no monthly fees. They charge a percentage fee per booking, which can be passed on to customers. There are two plans: Pro and Custom. The Pro plan is for new and established businesses, while the Custom plan is tailored for high-volume businesses.
See the Rezgo pricing page.
Unlimited bookings, users, and locations. Fully integrated waivers. Choice of supported payment gateways. Integrations with top OTAs. Responsive, in-house support.
All Pro plan features plus a dedicated account manager, private onboarding and training sessions, priority support, and customization services.
Rezgo alternatives
rezgo vs CheckfrontOnline booking management made easy for tours, activities, and rentals.Read more
Rezgo FAQ
Rezgo is a cloud-based booking and management software for tour and activity operators. It provides tools for online booking, payment processing, customer relationship management, and reporting. Rezgo offers flexible pricing with no monthly fees, making it suitable for businesses of all sizes.
What is Rezgo and what does Rezgo do?
Rezgo is a cloud-based booking and management software for tour and activity operators. It provides tools for online booking, payment processing, customer relationship management, and reporting. Rezgo offers flexible pricing with no monthly fees, making it suitable for businesses of all sizes.
Rezgo integrates with various platforms, including online travel agencies (OTAs), further expanding your reach. It also offers website and mobile device integration for streamlined booking management. This connectivity enhances operational efficiency and customer experience.
How does Rezgo integrate with other tools?
Rezgo integrates with various platforms, including online travel agencies (OTAs), further expanding your reach. It also offers website and mobile device integration for streamlined booking management. This connectivity enhances operational efficiency and customer experience.
Alternatives to Rezgo include Checkfront, TRYTN, and AnyRoad. Checkfront offers similar booking management features. TRYTN focuses on direct booking growth and comprehensive solutions, while AnyRoad specializes in experiential marketing and data-driven insights.
What the main competitors of Rezgo?
Alternatives to Rezgo include Checkfront, TRYTN, and AnyRoad. Checkfront offers similar booking management features. TRYTN focuses on direct booking growth and comprehensive solutions, while AnyRoad specializes in experiential marketing and data-driven insights.
Yes, Rezgo is a legitimate online booking platform. User reviews praise its ease of use, responsive customer support, and seamless website integration. It's considered a safe and reliable option for tour and activity operators seeking to manage bookings and grow their business.
Is Rezgo legit?
Yes, Rezgo is a legitimate online booking platform. User reviews praise its ease of use, responsive customer support, and seamless website integration. It's considered a safe and reliable option for tour and activity operators seeking to manage bookings and grow their business.
Rezgo's Pro plan costs 4.9% per online booking and 0.9% per POS booking. Their Custom plan has custom pricing for high-volume businesses needing additional support and features. There is no free plan or free trial.
How much does Rezgo cost?
Rezgo's Pro plan costs 4.9% per online booking and 0.9% per POS booking. Their Custom plan has custom pricing for high-volume businesses needing additional support and features. There is no free plan or free trial.
Rezgo receives overwhelmingly positive feedback regarding their customer service. Users praise the quick, efficient, and personalized support, highlighting the helpfulness of the support team in resolving issues and providing guidance. A few users mention limited weekend availability.
Is Rezgo customer service good?
Rezgo receives overwhelmingly positive feedback regarding their customer service. Users praise the quick, efficient, and personalized support, highlighting the helpfulness of the support team in resolving issues and providing guidance. A few users mention limited weekend availability.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.