Logo of Fidelity HSA

Fidelity HSA

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Company health

Employee growth
4% increase in the last year
Web traffic
3% decrease in the last quarter

Ratings

G2
4.0/5
(1)
TrustPilot
1.3/5
(20)

Fidelity HSA description

Fidelity HSA is a health savings account solution designed for businesses of all sizes. It allows employees to save pre-tax dollars for healthcare expenses, while employers benefit from potential payroll tax savings. Fidelity HSA offers investment options for long-term growth and provides tools for managing healthcare spending. It stands out with its user-friendly platform, integrated investment options, and robust reporting features.


Who is Fidelity HSA best for

Fidelity HSA offers businesses of all sizes a platform for managing employee health savings accounts. Users praise the platform's ease of use and investment options, but some report issues with customer service and account closures. Fidelity HSA is best for companies prioritizing investment growth alongside basic HSA management.

  • Ideal for small to large businesses seeking comprehensive HSA benefits and investment options.

  • Particularly well-suited for healthcare, finance, and insurance industries.


Fidelity HSA features

Supported

The Fidelity Health app allows users to track expenses, view balances, and upload receipts.

Supported

Fidelity offers a mobile app for managing HSA expenses, including expense reporting.

Supported

Fidelity HSA provides expense tracking and management features within the Fidelity Health app.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly negative
-1

Customer Service

Strongly negative
-0.83

Ease of Use

Strongly negative
-1

Reliability and Performance

Strongly negative
-1

Fidelity HSA reviews

We've summarised 21 Fidelity HSA reviews (Fidelity HSA TrustPilot reviews and Fidelity HSA G2 reviews) and summarised the main points below.

Pros of Fidelity HSA
  • User-friendly platform and easy account management.
  • Good investment options for long-term growth.
  • Robust reporting features.
  • Helpful customer service representatives (some positive experiences).
Cons of Fidelity HSA
  • Unclear and excessive charges, sometimes draining accounts.
  • Extremely slow account funding, not suitable for active traders.
  • Poor customer service, often rude, unhelpful, and inconsistent.
  • Difficulty closing accounts and accessing funds.
  • Frequent issues with lost contributions and extremely slow resolution times.

Fidelity HSA pricing

The commentary is based on 5 reviews from Fidelity HSA TrustPilot reviews.

Reviews frequently cite Fidelity's unclear fee structure, with some users complaining about unexpected charges for services like account closures and money transfers. Others mention excessive monthly fees that diminish investment returns. Several reviewers express frustration with the perceived difficulty of withdrawing funds.

Users sentiment

Strongly negative
-1

Fidelity HSA alternatives

  • Logo of Forma
    Forma
    Flexible benefits platform empowering employee choice and simplifying admin.
    Read more
  • Logo of HealthEquity
    HealthEquity
    Manage health savings, spending, and investments wisely.
    Read more
  • Logo of ThrivePass
    ThrivePass
    Personalized employee benefits platform, simplifying administration and boosting engagement.
    Read more
  • Logo of Take Command
    Take Command
    Personalized employee health benefits, simplified and cost-effective.
    Read more
  • Logo of Lively HSA
    Lively HSA
    Modern HSA management: transparent, simple, and user-friendly.
    Read more
  • Logo of Paytient
    Paytient
    Interest-free healthcare payments for employees via payroll deduction.
    Read more

Fidelity HSA FAQ

  • What is Fidelity HSA and what does Fidelity HSA do?

    Fidelity HSA offers businesses of all sizes a health savings account (HSA) solution. Employees save pre-tax dollars for healthcare expenses, and employers can potentially reduce payroll taxes. It features investment options for long-term growth and tools for managing healthcare spending.

  • How does Fidelity HSA integrate with other tools?

    Fidelity HSA integrates with a mobile app for expense tracking, reporting, and balance viewing. It also offers expense dashboards within the Fidelity Health app. Further integration details are limited.

  • What the main competitors of Fidelity HSA?

    Top alternatives to Fidelity HSA include HealthEquity, Alerus, and Empeon. These competitors offer similar HSA administration, benefits management, and payroll services, often with a focus on specific industries or business sizes.

  • Is Fidelity HSA legit?

    Yes, Fidelity HSA is a legitimate service offered by a reputable financial institution. However, user reviews on platforms like Trustpilot reveal negative experiences with customer service, account funding delays, and unclear charges. Consider these factors when evaluating if Fidelity HSA is safe and suitable for your needs.

  • How much does Fidelity HSA cost?

    I couldn't find pricing information for Fidelity HSA. For detailed pricing information, it's best to visit Fidelity's website or contact their sales team directly. This will allow you to determine if the product is worth the cost for your needs.

  • Is Fidelity HSA customer service good?

    Fidelity HSA customer service receives mixed reviews. Some customers describe helpful and positive interactions, while others report rude, unhelpful, and inconsistent service. Many complaints mention difficulty resolving issues, especially concerning account access and funds.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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