Logo of Firefish

Firefish

Website LinkedIn Twitter

Last updated on

Company health

Employee growth
2% increase in the last year
Web traffic
23% decrease in the last quarter
Financing
December 2022 - $5M

Ratings

G2
4.6/5
(19)
Capterra
4.6/5
(290)
Glassdoor
4.6/5
(37)

Firefish description

Firefish is a recruitment CRM designed for mid-sized to large recruitment agencies in the USA. It helps agencies find and place more candidates by organizing candidate data, automating tasks, and providing insights into recruitment performance. It aims to improve recruiter efficiency, increase placements from existing databases, and provide data-driven insights to make better decisions. Firefish promises to help your agency become more profitable by streamlining your workflow and making your recruiters more effective.


What companies are using Firefish?

Linear Recruitment Ltd is using Firefish
Linear Recruitment Ltd
Apex Resources is using Firefish
Apex Resources
Beit is using Firefish
Beit
Carmichael is using Firefish
Carmichael
Pinpoint is using Firefish
Pinpoint
Zapier is used by Linear Recruitment Ltd, Apex Resources, Beit, Carmichael, Pinpoint.

Who is Firefish best for

Firefish is a recruitment CRM designed for mid-sized to large agencies. It helps streamline operations, improve recruiter efficiency, and boost placements. Users praise its LinkedIn integration and ease of use for core recruitment tasks. However, some find the interface outdated and the customization options limited. If you're looking to enhance your agency's performance with AI-powered tools and robust candidate management, Firefish may be a good fit, but be aware of potential drawbacks.

  • Best fit for mid-sized to large recruitment agencies.

  • Ideal for Professional Services, but also suitable for various sectors like Healthcare, Finance, and Education.


Firefish features

Supported

Firefish allows tracking candidate application progress within its recruitment workflows.

Supported

Firefish supports email marketing with templates and tracking.

Supported

Firefish allows posting jobs to over 200 job boards and social media platforms.

Supported

Firefish offers tools to manage candidate interactions and build relationships, including communication tools and analytics.

Supported

Firefish integrates with various recruiting tools, including ATS and CRM, via its open API and Zapier.

Supported

Firefish supports tracking key recruitment metrics, including custom KPIs.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.33

Customer Service

Rather positive
+0.38

Ease of Use

Strongly positive
+0.73

Reliability and Performance

Rather negative
-0.43

Ease of Implementation

Neutral
+0

Firefish reviews

We've summarised 309 Firefish reviews (Firefish GetApp reviews, Firefish Capterra reviews and Firefish G2 reviews) and summarised the main points below.

Pros of Firefish
  • Good LinkedIn integration for contacts and candidates.
  • Easy to use for basic recruitment and ATS processes.
  • Friendly and helpful customer support.
  • Regular updates and improvements based on customer feedback.
  • AI-powered features like LinkedIn parsing, ChatGPT profile creation, and email logging.
Cons of Firefish
  • Outdated interface and workflows, described as clunky and slow.
  • Limited customization options, especially for custom fields and activity types.
  • Inadequate note tracking, with notes not syncing across related records like contacts and organizations.
  • Poor search functionality, lacking recent searches and unified search across all data types.
  • Issues with contract termination, even with valid reasons.

Firefish pricing

The commentary is based on 17 reviews from Firefish Capterra reviews, Firefish G2 reviews and Firefish GetApp reviews.

Firefish's pricing receives mixed reviews. Some users find it expensive, especially smaller businesses, while others consider it good value, particularly startups, highlighting competitive pricing and a worthwhile investment for the features offered. However, some express concern about the 12-month contract and hidden costs.

Users sentiment

Rather negative
-0.33

See the Firefish pricing page.

Basic
£80/user/month

Exceed your potential with a powerful Recruitment CRM that propels your agency to the forefront of the industry.

Professional
£90/user/month

Recruitment agency software that accelerates growth, delivers seamless integration and scales with your agency.

Enterprise
£105/user/month

Equip your company with the business management and recruitment intelligence tools needed to achieve your vision of profitable recruitment operations.


Firefish alternatives

  • Logo of Recruitly
    Recruitly
    Streamlines recruitment with CRM, ATS, and automation.
    Read more
  • Logo of iSmartRecruit ATS
    iSmartRecruit ATS
    AI-powered hiring platform streamlining recruitment for all business sizes.
    Read more
  • Logo of Tracker
    Tracker
    Streamline recruiting, manage candidates, and boost placements.
    Read more
  • Logo of RecruitBPM
    RecruitBPM
    Hiring platform streamlining recruiting and applicant tracking.
    Read more
  • Logo of Ashby
    Ashby
    Hiring platform streamlining recruiting and improving candidate experience.
    Read more
  • Logo of Eploy
    Eploy
    Applicant tracking and CRM streamlining recruitment for in-house teams.
    Read more

Firefish FAQ

  • What is Firefish and what does Firefish do?

    Firefish is a recruitment CRM for mid-sized to large agencies. It helps streamline workflows, automate tasks like job posting and candidate data management, and provides data-driven insights to improve recruiter efficiency and increase placements. However, some users find the interface outdated and customization limited.

  • How does Firefish integrate with other tools?

    Firefish integrates with various recruiting tools, including applicant tracking systems (ATS) and customer relationship management (CRM) platforms. It offers integrations through an open API and Zapier, allowing for connections with numerous other applications. It also boasts strong LinkedIn integration for contacts and candidates.

  • What the main competitors of Firefish?

    Top alternatives to Firefish include JazzHR, Longlist, and JobScore. These recruitment CRMs offer similar features like candidate management, job posting, and reporting tools, catering to various agency sizes and needs. If you're seeking broader HR solutions, consider BambooHR or ClickUp. For AI-driven automation, Humanly is a strong competitor.

  • Is Firefish legit?

    Firefish is a legitimate recruitment CRM. User reviews mention helpful customer support and AI-powered features like LinkedIn parsing. However, some users report an outdated interface and limited customization options. Consider these factors when evaluating Firefish for your recruitment needs.

  • How much does Firefish cost?

    Firefish Software pricing starts at £80/user/month for the Basic plan, £90/user/month for Professional, and £105/user/month for Enterprise. Add-ons like Candidate Onboarding and Hiring Manager portals are also available. Contact Firefish for detailed pricing and annual discounts.

  • Is Firefish customer service good?

    Firefish customer service receives positive feedback, with users highlighting the friendly and helpful support team. Reviewers mention the team's responsiveness and willingness to assist with questions and problem-solving. They also appreciate the proactive approach to updates and guidance. However, some onboarding experiences were perceived as rushed.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

NEW: Introducing Gralio Screen Buddy

An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.

For Individuals
Streamline your daily tasks, get helpful AI tips, and find the right tools for your workflow.
For Businesses
See how your team really works, uncover automation opportunities, and get software recommendations tailored to your processes.