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FirstMile

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Company health

Employee growth
2% increase in the last year
Web traffic
67% increase in the last quarter

Ratings

G2
4.7/5
(13)

FirstMile description

FirstMile is a shipping solution designed for e-commerce businesses of all sizes, offering domestic and international shipping services. Their key offering, Xparcel, optimizes shipping costs and times by automatically selecting the best carrier (from a network of national, regional, and local providers) for each package based on factors like destination and delivery speed. FirstMile also provides returns management, helping businesses streamline their shipping operations with a single platform.


Who is FirstMile best for

FirstMile's Xparcel is a great solution for e-commerce businesses seeking to optimize shipping costs and delivery times. We find their system of automatically selecting the best carrier for each package particularly useful. It is particularly helpful for businesses looking to streamline both domestic and international shipping.

  • Great for companies of any size looking to streamline and optimize their shipping processes.

  • An ideal solution for ecommerce businesses seeking cost-effective and efficient shipping options.


FirstMile features

Supported

Xparcel Optimized Shipping Method: Xparcel: Optimized Shipping Method. Simplify your shipping decisions with the Xparcel ship method. Our patented shipping method delivers with the best all-in rate for every package shipped, while ensuring the desired level of service transit. Simply choose from Xparcel Priority, Expedited, Ground, or International and leave the guesswork behind.

Supported

Dynamically Adjust to Market Conditions: Dynamically Adjust to Market Conditions and Avoid Transit Delays: Xparcel leverages regional and non-traditional carrier networks to deliver on transit expectations. It dynamically routes shipments to avoid bottlenecks and known transit delays caused by adverse weather conditions and carrier constraints.

Supported

Optimize 100% of Shipping Volume: Optimize 100% of Your Shipping Volume: Optimize all your shipping with the Xparcel method. This ensures the best all-in rate for every package and the desired service transit level. Choose Xparcel Priority, Expedited, Ground, or International.

Supported

Xparcel Shipping Options: Xparcel Priority, Expedited, Ground, or International Shipping Options: Offers a range of shipping options to suit various needs and budgets. Choose from Priority, Expedited, Ground, or International shipping based on delivery speed and cost considerations.

Supported

Xparcel Carrier Network: Xparcel Carrier Network: Leverages regional and non-traditional carrier networks to meet transit expectations. Dynamically routes shipments to avoid bottlenecks and delays caused by weather or carrier issues.

Supported

Best All-in Rate: Best All-in Rate for Every Package: Ensures the best all-in rate for every package shipped, eliminating the need to compare rates across different carriers.

Supported

Patented Shipping Method: Patented Shipping Method: Uses a patented shipping method to determine the best all-in rate for each package, ensuring the desired level of service transit. Choose from Xparcel Priority, Expedited, Ground, or International.


FirstMile pricing

The commentary is based on 9 reviews from FirstMile G2 reviews.

We find that FirstMile is generally considered affordable for domestic shipping and offers competitive pricing. However, some users mention international shipping can be expensive and occasional third-party costs can arise. Many appreciate the free quotes provided.

See the FirstMile pricing page.


FirstMile alternatives

  • Logo of Envia
    Envia
    Simplified shipping; discounted rates, automated tracking, 100+ carriers.
    Read more
  • Logo of CMS WorldLink
    CMS WorldLink
    Shipping platform simplifying high-volume deliveries across various carriers.
    Read more
  • Logo of eHub
    eHub
    Streamlined shipping, discounted rates, and effortless logistics.
    Read more
  • Logo of Quadient
    Quadient
    Streamlines shipping, tracks packages, and simplifies carrier management.
    Read more
  • Logo of ShipTime
    ShipTime
    Discounted shipping, easy label printing, and streamlined tracking.
    Read more
  • Logo of Shipium
    Shipium
    Faster, cheaper shipping with accurate delivery dates.
    Read more

FirstMile FAQ

  • What is FirstMile and what does FirstMile do?

    FirstMile helps e-commerce businesses streamline their shipping process. We find that their platform, Xparcel, optimizes shipping costs and times by intelligently selecting the best carrier for each package. They also offer international shipping and returns management.

  • How does FirstMile integrate with other tools?

    There is no information available regarding FirstMile's integrations with other tools. It's possible they offer integrations not listed in their public materials.

  • What the main competitors of FirstMile?

    FirstMile's main competitors include Envia, CMS WorldLink, eHub, Quadient, ShipTime, and Shipium. These alternatives offer similar features such as discounted shipping, streamlined logistics, and multiple carrier integrations.

  • Is FirstMile legit?

    FirstMile appears to be a legitimate shipping solution. We find that their 4.7/5 rating from 13 reviews on G2, combined with significant website traffic growth, suggests they are a reliable option. Consider exploring user reviews for more specific feedback.

  • How much does FirstMile cost?

    I'm sorry, but pricing information for FirstMile is currently unavailable. We recommend checking their website or contacting their sales team directly for the latest pricing details.

  • Is FirstMile customer service good?

    We find that FirstMile's customer support receives positive feedback. Users mention helpful and responsive support that quickly addresses issues, even with occasional problems like tracking delays or complex claims processes.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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