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Forter

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Company health

Employee growth
13% increase in the last year
Web traffic
28% decrease in the last quarter
Financing
February 2022 - $525M

Ratings

G2
4.5/5
(27)
Capterra
4.8/5
(14)
Glassdoor
4.2/5
(167)

Forter description

Forter helps online businesses reduce fraud and increase revenue. Think of it as a security guard and sales booster in one. It analyzes online shoppers in real-time, instantly spotting fraudsters and approving legitimate customers. This means fewer scams, more genuine sales, and happier customers for your business. Forter is trusted by big names like eBay and Nordstrom, and handles billions in transactions, so you know your business is in safe hands.


What companies are using Forter?

Instacart is using Forter
Instacart
Priceline is using Forter
Priceline
Eddie Bauer is using Forter
Eddie Bauer
eBay is using Forter
eBay
adidas is using Forter
adidas
Wayfair is using Forter
Wayfair
SHEIN is using Forter
SHEIN
Deckers Brands is using Forter
Deckers Brands
Nordstrom is using Forter
Nordstrom
PACSUN is using Forter
PACSUN
Grubhub is using Forter
Grubhub
Zapier is used by Instacart, Priceline, Eddie Bauer, eBay, adidas, Wayfair, SHEIN, Deckers Brands, Nordstrom, PACSUN, Grubhub.

Who is Forter best for

Forter is a solid choice for online businesses seeking to boost revenue by reducing fraud. We find that users appreciate its real-time fraud prevention, easy implementation, and excellent customer support. Keep in mind that some users mention a lack of transparency in decline reasons.

  • Great for businesses of any size, from startups to large enterprises looking to reduce fraud and increase revenue.

  • Works well for any online business, but we especially recommend it for companies in the Ecommerce industry.


Forter features

Supported

Fraud Management: Fraud Management: Fight fraud, increase approvals, reduce chargebacks

Supported

Payment Optimization: Payment Optimization: Minimize friction, maximize conversions, maintain PSD2 compliance

Supported

Chargeback Recovery: Chargeback Recovery: Automate representment, streamline operations, improve win rates

Supported

Identity Protection: Identity Protection: Stop ATO, block fake accounts, protect account integrity

Supported

Abuse Prevention: Abuse Prevention: Identify and stop policy abuse to protect revenue and customer experience

Supported

Forter Element for PSP's: Forter Element for PSP's: Built for payment service providers to offer their customers differentiated value

Supported

Forter Trust Platform: The Forter Trust Platform: Provides one platform for identity intelligence across the entire digital commerce journey

Supported

Account and Experience Security: Keep customer accounts and experiences secure: * Eliminate fake accounts * Block takeover attempts


Forter reviews

We've summarised 41 Forter reviews (Forter Capterra reviews and Forter G2 reviews) and summarised the main points below.

Pros of Forter
  • Real-time fraud prevention and instant approvals for legitimate transactions.
  • Easy to use and implement, with good API documentation.
  • Excellent customer support and technical assistance.
  • Significant reduction in fraud and chargebacks, saving time and money.
  • Proactive in addressing new types of fraud and evolving with the business.
Cons of Forter
  • Lack of transparency on decline reasons, making it difficult to understand and explain to customers.
  • Limited control over decision-making logic, which can be a drawback for some merchants.
  • Integration challenges with some legacy systems and occasional issues with newer platform versions.
  • Limited data access for in-depth analysis and generating custom insights.
  • Portal and mobile app UI/UX could be improved for better navigation and data presentation.

Forter pricing

The commentary is based on 8 reviews from Forter Capterra reviews and Forter G2 reviews.

We find that Forter's pricing model is generally viewed favorably, described as "affordable" and providing "great value." Users appreciate the cost savings from reduced chargebacks and manual reviews, justifying the investment. There is no specific pricing information available in the reviews.

See the Forter pricing page.


Forter alternatives

  • Logo of aiReflex
    aiReflex
    Stops online fraud in real time with clear explanations.
    Read more
  • Logo of fcase
    fcase
    Unifies fraud fighting, automates actions, sharpens insights, eases friction.
    Read more
  • Logo of Udentify
    Udentify
    Stops fraud with easy biometrics and identity checks.
    Read more
  • Logo of Sift
    Sift
    Find colleagues fast with searchable profiles and org charts.
    Read more
  • Logo of NoFraud
    NoFraud
    Stops fraud in real-time, guarantees protection, no manual reviews.
    Read more
  • Logo of cGate
    cGate
    Secure online payments, fraud prevention, and identity verification tools.
    Read more

Forter FAQ

  • What is Forter and what does Forter do?

    Forter is a real-time fraud prevention platform that helps online businesses increase revenue and reduce fraud. It analyzes transactions, identifies legitimate customers, and blocks fraudsters, leading to increased approvals and fewer chargebacks. We find that it's trusted by leading companies and handles billions of transactions.

  • How does Forter integrate with other tools?

    Forter integrates with various platforms through its API, including payment gateways, ecommerce platforms, and risk management systems. We find this allows businesses to seamlessly incorporate Forter's fraud prevention capabilities into their existing workflows. It also offers pre-built integrations with popular tools, simplifying the implementation process.

  • What the main competitors of Forter?

    We find that Forter's main competitors include aiReflex, fcase, Udentify, Sift, NoFraud, and cGate. These alternatives offer similar fraud prevention and revenue optimization solutions for online businesses.

  • Is Forter legit?

    Yes, Forter is a legitimate fraud prevention platform. We find that users generally praise its real-time fraud detection and ease of use. It's trusted by large companies and boasts high ratings on G2, Capterra, and Glassdoor.

  • How much does Forter cost?

    Forter doesn't publicly share their pricing. To get a quote tailored to your needs, you'll have to contact their sales team directly.

  • Is Forter customer service good?

    We find that Forter's customer service is generally considered excellent, with users praising their responsiveness, helpfulness, and creative problem-solving abilities. However, some users mention account turnover within the Forter team as a minor drawback.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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