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FreshDirect

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Company health

Employee growth
5% increase in the last year
Web traffic
11% increase in the last quarter
Financing
June 2016 - $280M

Ratings

G2
4.3/5
(10)

FreshDirect description

FreshDirect is a grocery delivery service primarily serving the Northeast and Mid-Atlantic regions of the United States. They focus on delivering fresh produce and high-quality food items directly to customers' homes. They are known for their wide selection of groceries, prepared meals, and locally sourced products. FreshDirect promises convenience and quality for busy individuals and families.


Who is FreshDirect best for

FreshDirect delivers fresh produce and high-quality groceries to homes in the Northeast and Mid-Atlantic US. They offer convenient delivery scheduling, contactless delivery, and a wide selection of groceries, prepared meals, and local products. While popular for its fresh produce and convenience, some users have noted occasional issues with order accuracy.

  • Best for small businesses (1-100 employees), good fit for medium businesses (101-1000), limited fit for large enterprises.

  • An ideal solution for busy individuals and families seeking fresh groceries delivered to their homes.


FreshDirect features

Supported

FreshDirect allows scheduling deliveries for specific dates and times.

Supported

FreshDirect offers contactless delivery, and unattended delivery is also available.

Supported

FreshDirect allows users to order groceries online for delivery or pickup.


FreshDirect alternatives

  • Logo of Instacart
    freshdirect vs Instacart
    Grocery delivery and pickup, connecting you to local stores.
    Read more
  • Logo of Good Eggs
    Good Eggs
    Ethical groceries delivered, supporting local producers.
    Read more
  • Logo of Shipt
    Shipt
    Same-day delivery of groceries and essentials from local stores.
    Read more
  • Logo of ShopurGrocery
    ShopurGrocery
    Easy online grocery ordering and delivery platform for businesses.
    Read more
  • Logo of Deliveroo
    Deliveroo
    Restaurant and store delivery, connecting you with local favorites.
    Read more
  • Logo of Onfleet
    Onfleet
    Effortless delivery management: optimize, track, and delight customers.
    Read more

FreshDirect FAQ

  • What is FreshDirect and what does FreshDirect do?

    FreshDirect is an online grocery delivery service operating in the Northeast and Mid-Atlantic US. It offers a wide selection of fresh produce, high-quality groceries, prepared meals, and locally sourced products, providing convenient home delivery for busy individuals and families.

  • How does FreshDirect integrate with other tools?

    FreshDirect's integration capabilities are not described within the provided data. Therefore, I cannot provide information on how it integrates with other tools. Consider exploring alternative grocery delivery services if integrations are critical for your needs.

  • What the main competitors of FreshDirect?

    FreshDirect's main competitors include Instacart, known for its broad reach and diverse store partnerships, and Good Eggs, which focuses on organic and locally sourced products. Other alternatives, though not direct competitors, include delivery management platforms like FarEye and comprehensive order management systems like IBM Sterling.

  • Is FreshDirect legit?

    Yes, FreshDirect is a legitimate online grocery delivery service. They are known for fresh produce, convenient delivery scheduling, and contactless delivery options. For those seeking a reliable grocery delivery service, FreshDirect is a safe and convenient option.

  • How much does FreshDirect cost?

    FreshDirect doesn't publicly list its pricing information. To determine if FreshDirect is worth the cost, it's recommended to contact their sales team for a personalized quote and explore available delivery pass options.

  • Is FreshDirect customer service good?

    Customers praise FreshDirect's helpful customer service and appreciate the quick and easy resolution process, often with added compensation for any issues. Some customers have developed long-term rapport with delivery personnel.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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