Logo of Gem

Gem

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Last updated on

Company health

Employee growth
15% increase in the last year
Web traffic
18% increase in the last quarter
Financing
January 2016 - $13M

Ratings

G2
4.8/5
(224)
Capterra
4.8/5
(119)
Glassdoor
4.0/5
(99)

Gem description

Gem is a recruiting platform designed to streamline and automate the hiring process. It offers tools for sourcing candidates, managing applications, scheduling interviews, and analyzing recruiting data. Gem aims to help businesses of all sizes, from startups to large enterprises, hire faster and more efficiently, saving time and money. Its features include AI-powered candidate sourcing and ranking, automated outreach and scheduling, and integrations with popular ATS (Applicant Tracking Systems) platforms.


What companies are using Gem?

Zillow is using Gem
Zillow
Celestica is using Gem
Celestica
CarMax is using Gem
CarMax
Reddit is using Gem
Reddit
Twilio is using Gem
Twilio
Robinhood is using Gem
Robinhood
Toast is using Gem
Toast
Asana is using Gem
Asana
One Medical is using Gem
One Medical
Wayfair is using Gem
Wayfair
DOorDash is using Gem
DOorDash
Zapier is used by Zillow, Celestica, CarMax, Reddit, Twilio, Robinhood, Toast, Asana, One Medical, Wayfair, DOorDash.

Who is Gem best for

Gem is a recruiting platform that streamlines hiring through AI-powered sourcing, automated workflows, and ATS integrations. Users praise its user-friendly interface and time-saving automation, but some note issues with email accuracy and cost. Gem is best for talent acquisition teams seeking to improve hiring speed and efficiency.

  • Best fit for small to medium-sized businesses, but also suitable for large enterprises.

  • Ideal for Software, IT, Professional Services, and other sectors focused on efficient talent acquisition.


Gem features

Supported

Gem allows scheduling interviews directly within the platform.

Supported

Gem integrates with applicant tracking systems.

Supported

Gem automates several workflows, including candidate rediscovery and outreach.

Supported

Gem provides tools to manage candidate interactions and build relationships.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly negative
-1

Customer Service

Rather positive
+0.5

Ease of Use

Strongly positive
+1

Reliability and Performance

Rather positive
+0.56

Ease of Implementation

Strongly positive
+0.71

Gem reviews

We've summarised 331 Gem reviews (Gem Capterra reviews and Gem G2 reviews) and summarised the main points below.

Pros of Gem
  • Automated outreach sequences save time.
  • User-friendly interface and easy to learn.
  • Integrates well with ATS platforms like Greenhouse.
  • Helpful analytics and reporting features.
  • Effective for increasing response rates from passive candidates.
Cons of Gem
  • Inaccurate email addresses are a common issue.
  • LinkedIn InMail integration requires manual steps.
  • Reporting dashboards can be glitchy.
  • High cost, especially for small organizations.
  • Difficulty sourcing emails for candidates outside the US

Gem pricing

The commentary is based on 17 reviews from Gem Capterra reviews and Gem G2 reviews.

Gem offers an all-in-one recruiting platform with different solutions for startups, growth companies, and enterprises. The Startup plan caters to companies with up to 100 FTEs, while the Growth plan is designed for 101-1,000 FTEs, and the Enterprise plan is for 1,000+ FTEs. Pricing for the Startup plan is available upon request, while pricing for Growth and Enterprise plans requires contacting the sales team. Gem also offers optional add-ons such as ATS, ATS connector, and Talent Marketing.

Users sentiment

Rather negative
-0.67

See the Gem pricing page.


Gem alternatives

  • Logo of Greenhouse
    Greenhouse
    Hiring software. Structured process. Better candidates. Data-driven decisions.
    Read more
  • Logo of Avature
    Avature
    Configurable talent acquisition platform streamlining hiring and HR.
    Read more
  • Logo of 100Hires
    100Hires
    AI-powered hiring platform streamlining recruitment for SMBs.
    Read more
  • Logo of Workday Recruiting
    Workday Recruiting
    Hire top talent faster with AI-powered recruiting and onboarding.
    Read more
  • Logo of Beamery
    Beamery
    Find, engage, and retain top talent with AI-powered skills matching.
    Read more
  • Logo of Dover
    Dover
    Finds, qualifies, and reaches out to ideal candidates automatically.
    Read more

Gem FAQ

  • What is Gem and what does Gem do?

    Gem is a recruiting platform that streamlines hiring through automation. It offers tools for sourcing, managing applications, interview scheduling, and analytics, helping businesses hire efficiently. Gem features AI-powered candidate sourcing and integrates with popular ATS platforms.

  • How does Gem integrate with other tools?

    Gem integrates with various applicant tracking systems (ATS) and offers a Chrome extension for LinkedIn Recruiter. It also automates workflows like candidate rediscovery and outreach. While some users mention manual steps for LinkedIn InMail, Gem generally streamlines recruiting processes through integrations.

  • What the main competitors of Gem?

    Alternatives to Gem include JazzHR, Greenhouse, BambooHR, Talowiz, PyjamaHR, and Humanly. These competitors offer similar features such as candidate sourcing, interview scheduling, and ATS integrations, catering to various business sizes and needs.

  • Is Gem legit?

    Gem is a legitimate recruiting platform used by many companies. It offers helpful features like automated outreach and ATS integrations. However, some users have reported issues with inaccurate email addresses and high costs.

  • How much does Gem cost?

    Gem pricing is not publicly available. Contact Gem directly to obtain product pricing information and determine if Gem is worth the investment for your recruiting needs.

  • Is Gem customer service good?

    Gem's customer support receives positive feedback. Users highlight the helpfulness and responsiveness of the support team, particularly when onboarding or troubleshooting issues. Users feel well-supported and describe the team as great, excellent, and super helpful.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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