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Global Relay

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Company health

Employee growth
5% increase in the last year
Web traffic
16% increase in the last quarter

Ratings

G2
3.7/5
(11)
Glassdoor
3.5/5
(348)

Global Relay description

Global Relay provides cloud-based solutions for businesses to manage their digital communications in a secure and compliant way. It offers tools to archive various communication channels, including email, instant messaging, and social media. Global Relay focuses on heavily regulated industries, especially financial services. Their platform helps companies meet regulatory requirements, mitigate risks like data leaks, and simplify legal discovery processes.


Who is Global Relay best for

Global Relay is a strong choice for organizations operating in highly regulated industries. We find that it is best suited to larger companies needing to manage a lot of digital communications, especially those in financial services and legal. The platform's focus on compliance, security, and eDiscovery makes it a good solution.

  • Best for large enterprises (1000+ employees) needing robust, compliant communication archiving.

  • Perfect for heavily regulated sectors like finance, legal, and energy seeking secure communication management.


Global Relay features

Supported

Compliant Messaging: Compliant messaging on any channel. Collaborate compliantly via voice, SMS, Whatsapp, and other channels.

Supported

Connectors: Any data, anywhere. We build high-performance data connectors to capture communications from any channel.

Supported

Cloud Archive: AI-powered, cloud archive. Meet the strict record-keeping requirements of the most heavily regulated industries.

Supported

Surveillance: Proactive supervision and risk management. Fully integrated surveillance with Al-assisted data classification, full escalation workflows, and audit reports

Supported

Analytics: Built-in analytics. Gain insights into data to improve compliance processes, identify gaps and drive more efficient processes. Optimize your archive for storage, cost, and ease of access.

Supported

Review and Supervision: Review and Supervision. Leverage Al to automate review, conduct efficient supervision, and ensure compliance and avoid hefty fines.

Supported

eDiscovery: eDiscovery. Conduct faster, more efficient eDiscovery with advanced search and filtering and simplified data export


Global Relay alternatives

  • Logo of Communication Compliance
    Communication Compliance
    Scans employee chats & emails for compliance risks.
    Read more
  • Logo of Shield
    Shield
    Capture, archive, and analyze employee communications for compliance.
    Read more
  • Logo of Intradyn
    Intradyn
    Archive, manage, and access digital communications easily.
    Read more
  • Logo of EmailOpen
    EmailOpen
    Securely send, track, and manage business emails at scale.
    Read more
  • Logo of Symphony
    Symphony
    Secure team chat and workflows built for financial services.
    Read more
  • Logo of LinkLive
    LinkLive
    Secure customer conversations across voice, video, and messaging.
    Read more

Global Relay FAQ

  • What is Global Relay and what does Global Relay do?

    Global Relay offers cloud archiving, compliant messaging, and eDiscovery solutions. We find that it helps financial service companies and other regulated industries manage digital communications securely and meet compliance requirements. It archives various channels like email, instant messaging, and social media.

  • How does Global Relay integrate with other tools?

    Global Relay offers robust data connectors designed to capture communications from any channel. We find this allows for seamless integration with various data sources, ensuring comprehensive data capture for archiving and analysis. They focus on building high-performance connectors.

  • What the main competitors of Global Relay?

    We find that Global Relay's main competitors include Theta Lake, Proofpoint, Mimecast, and Smarsh. These alternatives offer similar functionalities for archiving and supervising electronic communications.

  • Is Global Relay legit?

    Yes, Global Relay is a legitimate company. We find that they are a reputable provider of compliant communication archiving and oversight solutions, trusted by many businesses, especially in regulated industries. They have mostly positive ratings on G2 and Glassdoor.

  • How much does Global Relay cost?

    I'm sorry, but pricing information for Global Relay is not available at this time. We recommend contacting Global Relay directly for detailed pricing options.

  • Is Global Relay customer service good?

    Based on user reviews, Global Relay's customer support receives positive feedback. Users highlight the helpfulness and responsiveness of the support team, especially during the initial setup and for ongoing assistance. However, some users have expressed frustration regarding data retrieval processes when canceling services.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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