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GoDaddy

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Company health

Employee growth
No change in the last year
Web traffic
7% increase in the last quarter
Financing
August 2024 - $2B

Ratings

G2
3.9/5
(846)
Glassdoor
3.7/5
(3067)

GoDaddy description

GoDaddy is the world's largest domain registrar, offering a platform for businesses to establish and grow their online presence. With a focus on small to medium-sized businesses, GoDaddy provides tools such as domain registration, website building, hosting, professional email, and marketing solutions. Their aim is to simplify the process of creating a website, attracting customers, and managing a business online.


Who is using GoDaddy?


Who is GoDaddy best for

GoDaddy is a user-friendly platform ideal for small to medium-sized businesses looking to establish and grow their online presence. It offers domain registration, website building tools, hosting, and marketing solutions. Users appreciate the intuitive interface and affordable initial pricing, while some find the renewal costs high and website builder customization limited.

  • Best fit for small to medium businesses enhancing their online presence.

  • Ideal for businesses in E-commerce, Retail, Healthcare, and various other sectors.


GoDaddy features

Supported

GoDaddy offers customizable website templates through its Website Builder.

Supported

GoDaddy allows users to register new domain names.

Supported

GoDaddy offers managed WordPress hosting with server management, security, and performance optimization.

Supported

GoDaddy offers social media management, including scheduling and basic engagement, primarily through its Websites + Marketing platform.

Supported

GoDaddy offers domain privacy, masking personal information in the WHOIS database.

Supported

GoDaddy allows customers to purchase and manage various types of SSL certificates.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0

Customer Service

Neutral
+0.25

Ease of Use

Strongly positive
+0.89

Reliability and Performance

Neutral
+0

Ease of Implementation

Strongly positive
+0.78

GoDaddy reviews

We've summarised 846 GoDaddy reviews (GoDaddy G2 reviews) and summarised the main points below.

Pros of GoDaddy
  • User-friendly interface for domain registration and management.
  • Wide selection of domain extensions.
  • 24/7 customer support availability.
  • Affordable initial pricing and frequent discounts for new customers.
  • One-stop shop for domain registration, hosting, and email services.
Cons of GoDaddy
  • High renewal costs for domains and hosting.
  • Upselling of additional products during checkout.
  • Website builder has limited customization options.
  • Customer support wait times can be long and responses unhelpful for technical issues.
  • Occasional website downtime and slow loading speeds.

GoDaddy pricing

The commentary is based on 180 reviews from GoDaddy G2 reviews.

GoDaddy's pricing receives mixed reviews. While many appreciate the affordable initial domain registration and hosting costs, others find renewal fees and add-on prices high. Several users mention seeking promo codes for better deals. Some find the value good for basic needs, while others prefer alternatives for professional or e-commerce features.

Users sentiment

Neutral
+0

See the GoDaddy pricing page.


GoDaddy alternatives

  • Logo of Aplus.Net
    Aplus.Net
    Reliable web hosting, domains, and easy site building tools.
    Read more
  • Logo of Afternic
    Afternic
    Buy and sell domain names with a wide network and expert help.
    Read more
  • Logo of BigRock
    BigRock
    Powerful dedicated servers for demanding websites.
    Read more
  • Logo of Cloud Domains
    Cloud Domains
    Buy, manage, and secure website domains with ease.
    Read more
  • Logo of Zipper
    Zipper
    Automated marketing platform built for wellness businesses.
    Read more
  • Logo of dotCO
    dotCO
    Short, memorable web addresses for a global presence.
    Read more

GoDaddy FAQ

  • What is GoDaddy and what does GoDaddy do?

    GoDaddy is a platform primarily for small and medium-sized businesses to build and manage their online presence. It offers domain registration, website building tools, hosting, email, and marketing solutions, aiming to simplify the process of creating and growing an online business.

  • How does GoDaddy integrate with other tools?

    GoDaddy integrates with popular tools for marketing, social media, and productivity. Examples include Google Workspace, Microsoft 365, and various social media platforms. This streamlines workflows for email marketing, social media management, and other business tasks.

  • What the main competitors of GoDaddy?

    GoDaddy's main competitors include Google Workspace, Sav, WordPress.com, Turbify, Mailchimp, and DedicatedCore. These alternatives offer similar services such as domain registration, web hosting, website building, and marketing tools, often with varying pricing and feature sets.

  • Is GoDaddy legit?

    Yes, GoDaddy is a legitimate company and the world's largest domain registrar. While some users report high renewal costs and occasional slow loading speeds, many praise its user-friendly interface and 24/7 support. Consider GoDaddy safe for domain registration and other web services.

  • How much does GoDaddy cost?

    GoDaddy offers various products with different pricing. Website builder plans range from $4.99 to $29.99 per month. Domain registration starts at $0.99 per year. There is no information about other product pricing.

  • Is GoDaddy customer service good?

    GoDaddy's customer service receives mixed reviews. While praised for 24/7 availability and helpfulness with basic issues, users also report long wait times, unhelpful responses to technical problems, and pushy upselling tactics. Some customers describe support as excellent, while others find it frustrating and inconsistent.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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