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GoodAccess

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Company health

Employee growth
3% decrease in the last year
Web traffic
20% decrease in the last quarter
Financing
November 2022 - $2M

Ratings

G2
4.7/5
(131)
Capterra
4.9/5
(96)
TrustPilot
3.8/5
(2)

GoodAccess description

GoodAccess is a cloud-based VPN service designed for small to mid-sized businesses. It allows employees to securely connect to company resources from anywhere, as if they were in the office. This is achieved through encrypted connections and a global network of servers. It's quick to set up, easy to manage, and doesn't require any hardware installation. GoodAccess also offers features like online threat protection, identity-based access control, and centralized management. It can help your company comply with data security regulations. You can try GoodAccess with a free trial.


Who is GoodAccess best for

GoodAccess is a cloud-based VPN solution praised for its easy setup and strong security features. Users highlight its fast and stable connections, enabling seamless remote work. While some users mention occasional connection drops and limited US server locations, many appreciate its cost-effectiveness and responsive customer support. GoodAccess is ideal for SMBs needing secure remote access to company resources.

  • Ideal for small to medium-sized businesses seeking secure remote access.

  • Particularly well-suited for IT, healthcare, marketing, and software companies.


GoodAccess features

Supported

GoodAccess encrypts VPN traffic using strong encryption protocols and algorithms.

Supported

GoodAccess supports two-factor authentication for all VPN connections.

Supported

GoodAccess offers VPN servers in 35+ locations worldwide, enabling connections to various regions.

Supported

GoodAccess creates a private network for secure access to cloud services, keeping traffic off the public internet.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
-0.08

Customer Service

Strongly positive
+0.8

Ease of Use

Strongly positive
+0.91

Reliability and Performance

Strongly positive
+0.75

Ease of Implementation

Strongly positive
+0.86

Scalability

Rather negative
-0.33

GoodAccess reviews

We've summarised 220 GoodAccess reviews (GoodAccess Software Advice reviews, GoodAccess TrustPilot reviews, GoodAccess Capterra reviews and GoodAccess G2 reviews) and summarised the main points below.

Pros of GoodAccess
  • Easy setup and user-friendly interface, praised for its simplicity.
  • Fast and stable connection, ensuring smooth remote work.
  • Strong security features, including MFA and encryption.
  • Excellent and responsive customer support.
  • Cost-effective, especially for static IP and team features.
  • Supports multiple platforms and operating systems.
  • Offers a free trial.
Cons of GoodAccess
  • Some IP addresses get flagged as VPNs by certain websites.
  • Limited number of IP locations in the USA.
  • Adding users requires purchasing in blocks of 5, leading to unused licenses.
  • Monthly subscriptions can have payment issues.
  • Application can be resource intensive.
  • Occasional connection drops and re-connections.
  • Software updates require manual re-installation.

GoodAccess pricing

The commentary is based on 71 reviews from GoodAccess Capterra reviews and GoodAccess G2 reviews.

GoodAccess offers competitive pricing for its VPN services, particularly for small to medium-sized businesses needing secure remote access. While some users mention recent price increases and a tiered structure that can be costly for larger teams or individual users, many find the service affordable and a good value given its features and reliability.

Users sentiment

Neutral
-0.08

See the GoodAccess pricing page.


GoodAccess alternatives

  • Logo of CloudConnexa
    CloudConnexa
    Secure remote access to company resources, simplified.
    Read more
  • Logo of OpenVPN Access Server
    OpenVPN Access Server
    Secure remote network access for teams, simple setup, flexible deployment.
    Read more
  • Logo of NetBird
    NetBird
    Secure, fast network access for your team, without the VPN hassle.
    Read more
  • Logo of Tailscale
    Tailscale
    Secure, simple network between devices, anywhere.
    Read more
  • Logo of AWS VPN
    AWS VPN
    Securely connect your office network and the AWS cloud.
    Read more
  • Logo of Surfshark
    Surfshark
    Private, secure internet access on all your devices.
    Read more

GoodAccess FAQ

  • What is GoodAccess and what does GoodAccess do?

    GoodAccess is a cloud VPN solution for SMBs, enabling secure remote access to company resources. It offers easy setup, strong encryption, and centralized management, plus threat protection and identity-based access control. A free trial is available.

  • How does GoodAccess integrate with other tools?

    GoodAccess integrates seamlessly with your existing network infrastructure. It supports various platforms and operating systems, ensuring broad compatibility. While it doesn't offer direct integrations with specific third-party tools, its focus on network-level security complements other security solutions.

  • What the main competitors of GoodAccess?

    GoodAccess competitors include OpenVPN Access Server, CloudConnexa, and Microsoft Defender for Cloud. These alternatives offer similar VPN and network security functionalities for businesses seeking secure remote access solutions.

  • Is GoodAccess legit?

    Yes, GoodAccess is a legitimate cloud-based VPN service. It offers strong security features like encryption and two-factor authentication, making it a safe option for businesses seeking secure remote access solutions. Users praise its easy setup and fast connection speeds.

  • How much does GoodAccess cost?

    GoodAccess does not publicly disclose pricing information. Contact GoodAccess directly to obtain product pricing details and determine if the product is worth the investment for your needs.

  • Is GoodAccess customer service good?

    GoodAccess customer support receives positive feedback. Users describe the support team as "excellent," "responsive," "helpful," and "quick to resolve issues." Some users even highlight the support team's technical knowledge and friendly demeanor.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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