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Surfshark

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Company health

Employee growth
12% increase in the last year
Web traffic
1% increase in the last quarter

Ratings

G2
3.9/5
(18)
TrustPilot
4.4/5
(95)
Glassdoor
4.5/5
(45)

Surfshark description

Surfshark is a VPN service that prioritizes online privacy and security. It allows you to connect to the internet through their secure servers, masking your IP address and encrypting your internet traffic. This makes it harder for others to track your online activity or access your data. Surfshark offers apps for all major devices, servers in numerous locations, and the ability to connect an unlimited number of devices simultaneously. They have also undergone independent security audits to verify their safety and effectiveness.


Who is Surfshark best for

Surfshark is a user-friendly VPN prioritizing online privacy and security, ideal for individuals and businesses. Users praise its easy setup, fast speeds, and unlimited connections. However, some have reported issues with website compatibility and server stability. Despite these drawbacks, Surfshark remains a popular choice due to its competitive pricing and responsive customer support.

  • Best for small to medium-sized businesses.

  • Suitable for various industries.


Surfshark features

Supported

Surfshark encrypts traffic using AES-256 and ChaCha20 protocols for confidentiality.

Supported

Surfshark supports two-factor authentication for VPN connections.

Supported

Surfshark offers unlimited simultaneous connections.

Supported

Surfshark offers servers in many locations worldwide, enabling connections to various regions.

Supported

Surfshark offers a kill switch to prevent IP leaks if the VPN connection drops.

Supported

Surfshark supports split tunneling, allowing users to route specific apps and websites through or around the VPN.

Supported

Surfshark undergoes regular third-party security audits, validating its security measures.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
-0.25

Customer Service

Rather positive
+0.59

Ease of Use

Neutral
+0.26

Reliability and Performance

Neutral
-0.14

Ease of Implementation

Neutral
+0.2

Scalability

Rather positive
+0.33

Surfshark reviews

We've summarised 113 Surfshark reviews (Surfshark TrustPilot reviews and Surfshark G2 reviews) and summarised the main points below.

Pros of Surfshark
  • Easy-to-use interface and simple setup.
  • Fast connection speeds with minimal lag.
  • Unlimited simultaneous connections on multiple devices.
  • Excellent and responsive customer support.
  • Competitive pricing and affordable subscription options.
Cons of Surfshark
  • Some websites refuse to load while Surfshark is active.
  • The Windows app sometimes doesn't notify users of updates.
  • Servers in some regions are disabled without warning.
  • Torrenting with qBittorrent has issues with IP leaks.
  • The dedicated IP address doesn't always work correctly.

Surfshark pricing

The commentary is based on 27 reviews from Surfshark G2 reviews and Surfshark TrustPilot reviews.

Surfshark offers three main VPN plans: Starter, One, and One+. The pricing varies based on the subscription length (monthly, 1-year, or 2-year). A 30-day money-back guarantee is available for all plans.

Users sentiment

Neutral
-0.29

See the Surfshark pricing page.

Surfshark Starter
$2.19 per user/month

VPN, Alternative ID

Surfshark One
$2.69 per user/month

VPN, Alternative ID, Antivirus, Alert, Search, Incogni

Surfshark One+
$4.29 per user/month

VPN, Alternative ID, Antivirus, Alert, Search, Incogni


Surfshark alternatives

  • Logo of CyberGhost VPN
    CyberGhost VPN
    Private, secure internet browsing, masking your IP, encrypting data.
    Read more
  • Logo of SaferVPN
    SaferVPN
    Fast, simple online privacy and security for business.
    Read more
  • Logo of Avast Secure Private Access
    Avast Secure Private Access
    Private, encrypted internet access for secure browsing and streaming.
    Read more
  • Logo of CoinGate
    CoinGate
    Accept crypto payments easily, securely, with 70+ cryptocurrencies.
    Read more
  • Logo of Symlex VPN
    Symlex VPN
    Fast, secure VPN unlocks global content with strong privacy.
    Read more
  • Logo of ClearVPN
    ClearVPN
    Easy VPN: secure connection, bypass blocks, protect privacy.
    Read more

Surfshark FAQ

  • What is Surfshark and what does Surfshark do?

    Surfshark is a VPN service that protects your online privacy by encrypting your internet traffic and masking your IP address. It offers unlimited simultaneous connections, servers in numerous locations, and features like a kill switch and split tunneling. Surfshark is easy to use and offers affordable subscription options.

  • How does Surfshark integrate with other tools?

    There is no information available regarding specific tool integrations for Surfshark. However, it offers features like split tunneling, allowing users to select which apps use the VPN.

  • What the main competitors of Surfshark?

    Top alternatives to Surfshark include NordVPN, ExpressVPN, ProtonVPN, and CyberGhost. These VPN services offer similar features such as strong encryption, multiple server locations, and kill switches, catering to users seeking online privacy and security.

  • Is Surfshark legit?

    Yes, Surfshark is a legitimate VPN service provider. It offers robust security features like encryption and a kill switch, and has undergone independent security audits. While some users report minor issues, many praise Surfshark for its ease of use, speed, and unlimited connections.

  • How much does Surfshark cost?

    Surfshark's pricing starts at $2.19/month for the Starter plan. The One plan is $2.69/month and the One+ plan is $4.29/month. All plans offer a 30-day money-back guarantee. Is Surfshark worth it at these price points? It depends on your needs and budget.

  • Is Surfshark customer service good?

    Surfshark's customer service receives positive feedback for its helpful and efficient support agents. Users mention quick response times and effective problem-solving. However, some initial interactions with the chatbot can be unhelpful, and occasional difficulty canceling subscriptions is reported.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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