Logo of Grafana Labs

Grafana Labs

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Company health

Employee growth
13% increase in the last year
Web traffic
1% increase in the last quarter
Financing
May 2024 - $805M

Ratings

G2
4.5/5
(131)
Glassdoor
3.9/5
(146)

Grafana Labs description

Grafana Labs, built around the open-source Grafana visualization platform, provides tools to monitor your IT infrastructure and applications. It helps you collect data like system performance, application activity, and user behavior, then presents it visually in customizable dashboards. This allows you to spot trends, identify issues faster, and understand the health of your technology. Grafana Labs offers both a cloud-based and self-managed version to suit your needs and integrates with popular data sources.


Who is using Grafana Labs?


Who is Grafana Labs best for

Grafana Labs offers robust and customizable monitoring tools ideal for businesses of all sizes. Users praise its real-time visualization and diverse data source compatibility but note the challenging aspects of custom dashboard creation. Its open-source nature and active community make it a strong choice for those seeking flexibility and cost-effectiveness.

  • Best for small to enterprise businesses needing open-source monitoring.

  • Ideal for IT-focused organizations seeking robust visualization.


Grafana Labs features

Supported

Grafana Cloud supports real-time data visualization for immediate performance insights.

Supported

Grafana supports creating custom dashboards for visualizing data.

Supported

Grafana Cloud supports log management via Grafana Loki.

Supported

Grafana Cloud supports alerts based on metric thresholds.

Supported

Grafana Cloud supports real-time data visualization for prompt issue identification.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Ease of Use

Rather positive
+0.4

Reliability and Performance

Strongly positive
+1

Ease of Implementation

Rather negative
-0.5

Grafana Labs reviews

We've summarised 126 Grafana Labs reviews (Grafana Labs G2 reviews) and summarised the main points below.

Pros of Grafana Labs
  • Real-time data visualization capabilities.
  • Highly customizable dashboards for various metrics.
  • Supports diverse data sources and plugins.
  • User-friendly interface for basic usage.
  • Open-source platform with an active community.
Cons of Grafana Labs
  • Difficult to create custom dashboards.
  • UI can be improved, especially for log viewing.
  • Limited customization for predefined time periods.
  • Alerting functionality needs improvements.
  • Enterprise version pricing and limited features in the free version.

Grafana Labs pricing

The commentary is based on 13 reviews from Grafana Labs G2 reviews.

Grafana Labs offers a range of observability tools, including metrics, logs, traces, profiles, visualization, incident response and management, application observability, Kubernetes monitoring, frontend observability, synthetic monitoring, and k6 performance testing. They offer a Free Forever plan, a Pro Pay As You Go plan, and an Advanced Premium Bundle plan. Enterprise-scale pricing is available upon request.

Users sentiment

Strongly negative
-1

See the Grafana Labs pricing page.

  • Grafana Labs has a free plan.

  • Grafana Labs has a free trial.

Free Forever
Free

All Grafana Cloud features with usage capped to Free tier limits. Community support only. Monthly limits include 10k metrics billable series with 14 days retention, 3 active users with Enterprise plugins for visualization, 50 GB each for logs, traces, and profiles with 14 days retention, 3 active users for IRM, 2,232 host hours for application observability, 2.2k host / 37k container hours for Kubernetes monitoring, 50k sessions for frontend observability, 100k test executions for synthetics, and 500 virtual user hours for k6 performance testing with 14 days retention.

Pro Pay As You Go
$19 per month

All Grafana Cloud features, Enterprise plugins optional. Includes 10k metrics, 50 GB logs, 50 GB traces, 50 GB profiles, 50k frontend sessions, 2.2k host / 37k container hours for Kubernetes monitoring, 2,232 app o11y host hours, 100k synthetics test executions, 500 k6 VUh, and 3 Grafana & IRM users per month. 8x5 support. Usage-based pricing beyond included amounts.

Advanced Premium Bundle
$299 per month

All Grafana Cloud features, Enterprise plugins included. Includes 20k metrics, 100 GB logs, 100 GB traces, 100 GB profiles, 1k k6 VUh, 100k frontend sessions, 3,720 application observability host hours, 2.2k host / 37k container hours for Kubernetes monitoring, 200k synthetics test executions, and 5 Grafana and IRM users per month. 24x7 support. Usage-based pricing beyond included amounts.


Grafana Labs alternatives

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  • Logo of New Relic
    New Relic
    Observability platform: monitor, troubleshoot, and optimize your software.
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  • Logo of Elastic Stack
    Elastic Stack
    Find hidden connections in your data, visualize insights, and search effortlessly.
    Read more
  • Logo of Elastic Observability
    Elastic Observability
    Unified view of your systems, revealing hidden insights for smoother operations.
    Read more
  • Logo of Levitate
    Levitate
    Scalable monitoring for massive datasets, visualizing and alerting on performance.
    Read more
  • Logo of LogicMonitor
    LogicMonitor
    Full-stack observability platform preventing IT outages.
    Read more

Grafana Labs FAQ

  • What is Grafana Labs and what does Grafana Labs do?

    Grafana Labs, built around open-source Grafana, provides tools to monitor IT infrastructure and applications. It collects data like system performance and application activity, presenting it visually in customizable dashboards. This enables faster issue identification and better understanding of your technology's health. Grafana Labs offers both cloud-based and self-managed options.

  • How does Grafana Labs integrate with other tools?

    Grafana Labs integrates with a wide range of data sources and platforms, including Prometheus, Graphite, Elasticsearch, and InfluxDB. It also supports various plugins extending its functionality and connectivity with other tools. This flexibility makes Grafana a versatile monitoring and visualization solution.

  • What the main competitors of Grafana Labs?

    Top alternatives to Grafana Labs include Datadog, Sematext Cloud, and Levitate. These competitors offer similar features like customizable dashboards, real-time data visualization, and alerting capabilities for monitoring IT infrastructure and applications.

  • Is Grafana Labs legit?

    Yes, Grafana Labs is a legitimate company. They offer a popular open-source platform with real-time data visualization and customizable dashboards, and are trusted by a large community. However, some users find the enterprise pricing and limited free features to be drawbacks.

  • How much does Grafana Labs cost?

    Grafana Labs offers a Free tier, a Pro tier at $9 per user/month, and an Advanced tier at $15 per user/month. Contact Grafana Labs for Enterprise pricing. There is no public information on additional add-on pricing.

  • Is Grafana Labs customer service good?

    Customer service experiences with Grafana Labs appear mixed. While some users found support helpful in resolving initial setup challenges, others experienced slow response times from the community. Some users also noted difficulty with query writing and error resolution.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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