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Grayscale

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Company health

Employee growth
2% decrease in the last year
Web traffic
41% increase in the last quarter

Ratings

G2
4.5/5
(435)
Capterra
4.7/5
(25)
Glassdoor
5.0/5
(3)

Grayscale description

Grayscale is a software platform designed for businesses that frequently hire large numbers of employees. It helps companies automate and streamline their recruitment process, from initial contact to onboarding. Grayscale primarily uses text messaging and AI to communicate with job candidates, automatically schedule interviews, and send reminders to reduce missed appointments. This helps businesses hire faster and more efficiently. Grayscale also includes tools for employee communication and engagement.


What companies are using Grayscale?

Dick's Sporting Goods is using Grayscale
Dick's Sporting Goods
DICK'S Sporting Goods is using Grayscale
DICK'S Sporting Goods
QuikTrip is using Grayscale
QuikTrip
Carvana is using Grayscale
Carvana
Chobani is using Grayscale
Chobani
Walgreens is using Grayscale
Walgreens
American Airlines is using Grayscale
American Airlines
Zapier is used by Dick's Sporting Goods, DICK'S Sporting Goods, QuikTrip, Carvana, Chobani, Walgreens, American Airlines.

Who is Grayscale best for

Grayscale is a software platform streamlining high-volume recruitment using AI-powered text messaging and automation. It simplifies communication, scheduling, and onboarding, saving recruiters time and enhancing the candidate experience. Users praise its ease of use and convenient texting features, while some note integration challenges and occasional bugs. Grayscale is best for businesses frequently hiring for frontline or hourly positions.

  • Best for small to enterprise-level businesses needing to hire at scale.

  • Ideal for Healthcare, Professional Services, and other sectors with high hiring volumes.


Grayscale features

Supported

Grayscale allows seamless candidate engagement through SMS and WhatsApp within the ATS.

Supported

Grayscale enables texting candidates directly within the ATS.

Supported

Grayscale uses automation to streamline and standardize the candidate journey.

Supported

Grayscale facilitates seamless interview scheduling and reminders to minimize candidate ghosting.

Supported

Grayscale supports communication through various channels like SMS and WhatsApp.

Supported

Grayscale sends automated reminders to reduce candidate ghosting.

Supported

Grayscale helps maintain a consistent brand experience throughout the hiring process.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.5

Customer Service

Rather positive
+0.5

Ease of Use

Strongly positive
+0.91

Reliability and Performance

Rather positive
+0.32

Ease of Implementation

Rather positive
+0.5

Scalability

Neutral
+0.27

Grayscale reviews

We've summarised 455 Grayscale reviews (Grayscale Capterra reviews and Grayscale G2 reviews) and summarised the main points below.

Pros of Grayscale
  • Easy to use and intuitive interface, praised for its simplicity.
  • Convenient texting from a computer, eliminating the need for personal phone use.
  • Effective communication with candidates, leading to quicker responses.
  • Useful automation and scheduling features, saving recruiters time.
Cons of Grayscale
  • Difficult to integrate with some Applicant Tracking Systems (ATS).
  • Some users report issues with messages not syncing or syncing slowly with their ATS.
  • Occasional bugs and glitches reported, requiring app restarts.
  • Limited functionality on the mobile app, including difficulty with notifications.

Grayscale pricing

The commentary is based on 10 reviews from Grayscale G2 reviews.

Grayscale offers custom pricing based on the company's ATS, headcount range, and other specific needs. They do not have publicly listed pricing plans.

Users sentiment

Strongly negative
-1

See the Grayscale pricing page.


Grayscale alternatives

  • Logo of Sense
    Sense
    AI-powered recruiting platform automating tasks and improving hiring.
    Read more
  • Logo of candidate.fyi
    candidate.fyi
    Better candidate experience, automated hiring workflow, actionable insights.
    Read more
  • Logo of Gem
    Gem
    Find, engage, and hire top talent faster with automated recruiting.
    Read more
  • Logo of Dover
    Dover
    Finds, qualifies, and reaches out to ideal candidates automatically.
    Read more
  • Logo of Humanly
    Humanly
    AI-powered hiring assistant automating tasks for a better candidate experience.
    Read more
  • Logo of Mopid
    Mopid
    AI-powered recruiting automation for faster, smarter hiring.
    Read more

Grayscale FAQ

  • What is Grayscale and what does Grayscale do?

    Grayscale is a recruitment automation platform that streamlines hiring for businesses, especially those frequently hiring large numbers of employees. It uses text messaging and AI to automate communication, scheduling, and onboarding, helping companies hire faster. It also facilitates employee engagement.

  • How does Grayscale integrate with other tools?

    Grayscale integrates with other tools, but users have reported difficulties with some Applicant Tracking Systems (ATS). Some messages may not sync or sync slowly with the ATS, impacting overall workflow.

  • What the main competitors of Grayscale?

    Alternatives to Grayscale include Team Engine, Humanly, and Ceipal ATS. These competitors offer similar features like AI-driven automation for recruitment, candidate communication, and onboarding. BambooHR and Culture Amp also offer some overlapping functionalities in HR management and employee engagement.

  • Is Grayscale legit?

    Grayscale is a legitimate software platform specializing in streamlining high-volume recruitment using AI and text messaging. User reviews praise its ease of use and efficient communication features. However, potential users should be aware of reported integration challenges with some Applicant Tracking Systems and occasional bugs.

  • How much does Grayscale cost?

    I couldn't find any pricing details for Grayscale. For the most current pricing information, it's best to check their website or contact their sales team directly.

  • Is Grayscale customer service good?

    Grayscale's customer service receives positive feedback. Users highlight the helpfulness and responsiveness of the support team, particularly their quick resolutions and openness to feedback. Some users mention slow responses occasionally.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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