Logo of Gym Insight

Gym Insight

Website LinkedIn Twitter

Last updated on

Company health

Employee growth
24% increase in the last year

Ratings

G2
4.9/5
(28)
Capterra
4.7/5
(38)

Gym Insight description

Gym Insight is gym management software designed for fitness businesses of all sizes. It offers a comprehensive suite of tools, including membership management, billing, payment processing, class scheduling, 24/7 access control, and marketing automation. Its integrated system eliminates the need for third-party software. Gym Insight is known for its ease of use and responsive customer service.


Who is Gym Insight best for

Gym Insight is an ideal choice for small and medium-sized fitness businesses looking for user-friendly, comprehensive gym management software. Users praise its top-notch customer service and seamless integration of features. While the price might be a concern for some, its ease of use and robust functionality make it a valuable investment for growing fitness businesses. Some users would appreciate improved remote access and 24/7 customer support.

  • Best for small to mid-sized gyms seeking an all-in-one solution.

  • Ideal for health clubs, fitness studios, and wellness centers.


Gym Insight features

Supported

Gym Insight supports membership management, including tracking client membership status and history with tools and access control.

Supported

Gym Insight supports marketing automation to attract and retain members.

Supported

Gym Insight allows scheduling and managing classes.

Supported

Gym Insight supports payment processing via integration with various payment processors.

Supported

Gym Insight automates recurring billing for memberships and services.

Supported

Gym Insight supports 24/7 access control with key tags and integrates with various access methods.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly positive
+0.75

Customer Service

Strongly positive
+0.89

Ease of Use

Strongly positive
+1

Reliability and Performance

Strongly positive
+1

Ease of Implementation

Strongly positive
+1

Scalability

Strongly positive
+1

Gym Insight reviews

We've summarised 63 Gym Insight reviews (Gym Insight Capterra reviews and Gym Insight G2 reviews) and summarised the main points below.

Pros of Gym Insight
  • Customer service is consistently praised as top-notch, responsive, and helpful.
  • The software is easy to use and user-friendly, making it simple for new employees to learn the system.
  • Offers comprehensive reporting features that provide valuable insights for business optimization.
  • Seamlessly integrates membership management, payment processing, and door access.
  • The software is reliable, with minimal crashes or problems reported.
Cons of Gym Insight
  • No 24/7 customer support is a real issue for 24/7 facilities.
  • Difficult to track declined ACH transactions, payments still show as processed.
  • Some users miss the ability to email and text members directly through the desktop program.
  • A few users mentioned remote access of the app needs improvement with access time.
  • The price is a bit expensive for some users, and a few mentioned the monthly subscription can be reduced.

Gym Insight pricing

The commentary is based on 16 reviews from Gym Insight Capterra reviews and Gym Insight G2 reviews.

Gym Insight offers flat, per-month pricing plans with a lifetime price guarantee. They do not take percentages or include hidden fees. To get a pricing estimate, users need to answer a few simple questions about their fitness center.

Users sentiment

Rather positive
+0.5

See the Gym Insight pricing page.


Gym Insight alternatives

  • Logo of Hapana
    Hapana
    Streamlines gym management, boosting growth with member engagement tools.
    Read more
  • Logo of Buzops
    Buzops
    Streamlines gym management: memberships, payments, staff, and more.
    Read more
  • Logo of PushPress
    PushPress
    Gym management software streamlining admin, boosting retention.
    Read more
  • Logo of TeamUp
    TeamUp
    Effortless fitness business management: bookings, payments, growth.
    Read more
  • Logo of MyStudio
    MyStudio
    Manage memberships, schedules, payments, and marketing, effortlessly.
    Read more
  • Logo of Wodify
    Wodify
    Gym management software boosting member retention and revenue.
    Read more

Gym Insight FAQ

  • What is Gym Insight and what does Gym Insight do?

    Gym Insight is user-friendly gym management software suitable for fitness businesses of all sizes. It offers tools for membership management, billing, scheduling, access control, and marketing automation, eliminating the need for multiple systems. Known for excellent customer service and comprehensive features, it helps streamline gym operations.

  • How does Gym Insight integrate with other tools?

    Gym Insight integrates its core functionalities, such as membership management, payment processing, and 24/7 access control, within a single platform. This eliminates the need for third-party software for many standard gym operations.

  • What the main competitors of Gym Insight?

    Top alternatives to Gym Insight include Clubworx, Buzops, TeamUp, Mindbody, PushPress, and PT Distinction. These competitors offer similar features such as membership management, billing, and scheduling, catering to various fitness businesses.

  • Is Gym Insight legit?

    Yes, Gym Insight is a legitimate gym management software. It receives positive reviews for its ease of use and excellent customer service. However, some users mention the software is expensive and lacks 24/7 support.

  • How much does Gym Insight cost?

    Gym Insight does not publicly disclose pricing information. Contact their sales team to obtain a customized quote based on your specific gym or studio's needs.

  • Is Gym Insight customer service good?

    Gym Insight's customer service is highly regarded by users, who consistently describe it as "top-notch," "responsive," and "helpful." They offer quick responses and effective solutions, going above and beyond to assist customers with even minor issues. A few users mention limited support hours.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

NEW: Introducing Gralio Screen Buddy

An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.

For Individuals
Streamline your daily tasks, get helpful AI tips, and find the right tools for your workflow.
For Businesses
See how your team really works, uncover automation opportunities, and get software recommendations tailored to your processes.