Logo of Hapana

Hapana

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Last updated on

Company health

Employee growth
32% increase in the last year
Web traffic
11% decrease in the last quarter
Financing
May 2024 - $17M

Ratings

G2
5.0/5
(1)
Capterra
4.4/5
(54)
Glassdoor
3.9/5
(16)

Hapana description

Hapana is gym management software that helps fitness businesses of all sizes manage their operations and grow their business. It offers a suite of features such as scheduling, billing, marketing automation and reporting. Hapana also offers a branded mobile app for members to book classes, manage their accounts and track their fitness progress. Hapana is used by a variety of fitness businesses, including gyms, studios, and personal trainers.


What companies are using Hapana?

UFC GYM is using Hapana
UFC GYM
UFC GYM UAE is using Hapana
UFC GYM UAE
Gold's Gym is using Hapana
Gold's Gym
KX is using Hapana
KX
GOld's Gym is using Hapana
GOld's Gym
F45 Training is using Hapana
F45 Training
Zapier is used by UFC GYM, UFC GYM UAE, Gold's Gym, KX, GOld's Gym, F45 Training.

Who is Hapana best for

Hapana is gym management software best for large fitness enterprises. It offers tools for scheduling, billing, marketing automation, and reporting, along with a branded mobile app for members. Users praise Hapana's excellent customer service and user-friendly interface but note some difficulties with setup and reporting features.

  • Best for large enterprises.

  • Ideal for the Healthcare, Wellness & Pharma industry.


Hapana features

Supported

Hapana supports tracking client membership status and history.

Supported

Hapana offers a branded mobile app for booking and managing services.

Supported

Hapana supports automated billing for recurring memberships and services.

Supported

Hapana supports reservation management, rescheduling, and cancellations.

Supported

Hapana allows scheduling and managing classes for various fitness disciplines.

Supported

Hapana automates marketing tasks such as email campaigns and customer communication.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather positive
+0.33

Customer Service

Strongly positive
+0.92

Ease of Use

Strongly positive
+0.81

Reliability and Performance

Neutral
+0.29

Ease of Implementation

Neutral
+0

Scalability

Rather positive
+0.5

Hapana reviews

We've summarised 55 Hapana reviews (Hapana Software Advice reviews, Hapana Capterra reviews and Hapana G2 reviews) and summarised the main points below.

Pros of Hapana
  • Excellent customer service and support
  • User-friendly interface
  • Effective client and lead management through workflows
  • Good value and functionality compared to competitors
  • Comprehensive reporting features
Cons of Hapana
  • Difficult to set up past start/invoice dates
  • Member reports could be improved
  • Some features, like billing details for clients, are confusing
  • App is not fully customizable
  • No in-studio credit card swiper or Apple Pay integration
  • Limited communication about new features

Hapana pricing

The commentary is based on 11 reviews from Hapana Capterra reviews and Hapana Software Advice reviews.

Hapana's pricing is a common topic in reviews. While some users find it a good value compared to competitors and appreciate the included features, others consider the platform expensive, especially smaller businesses paying $300+ monthly. Some users feel they are paying a premium for a product with ongoing issues.

Users sentiment

Rather positive
+0.33

See the Hapana pricing page.


Hapana alternatives

  • Logo of Gym Insight
    Gym Insight
    Simple gym management: memberships, billing, and access control.
    Read more
  • Logo of PushPress
    PushPress
    Gym management software streamlining admin, boosting retention.
    Read more
  • Logo of Gymflow
    Gymflow
    Manage your gym, engage members, boost growth.
    Read more
  • Logo of TeamUp
    TeamUp
    Effortless fitness business management: bookings, payments, growth.
    Read more
  • Logo of WodGuru
    WodGuru
    Manage your gym: memberships, bookings, payments, and website.
    Read more
  • Logo of Buzops
    Buzops
    Streamlines gym management: memberships, payments, staff, and more.
    Read more

Hapana FAQ

  • What is Hapana and what does Hapana do?

    Hapana is gym management software streamlining operations for fitness businesses of all sizes. It offers features like scheduling, billing, marketing automation, reporting, and a branded member mobile app for booking and progress tracking. Hapana helps manage memberships, automate marketing, and improve client engagement.

  • How does Hapana integrate with other tools?

    Hapana offers integrations with a branded mobile app for members, supporting booking, account management, and fitness progress tracking. However, users mention a lack of in-studio credit card swiper or Apple Pay integration as a drawback. No information is available about other integrations.

  • What the main competitors of Hapana?

    Hapana's main competitors include TeamUp, Gym Insight, Clubworx, Mindbody, PT Distinction, and MyStudio. These alternatives offer similar features for managing fitness businesses, such as scheduling, billing, and membership management.

  • Is Hapana legit?

    Hapana appears to be a legitimate gym management software. User reviews praise its customer service and user-friendly interface. However, some users mention difficulties with setup and limited app customizability. Consider these factors when evaluating if Hapana is safe and suitable for your needs.

  • How much does Hapana cost?

    I couldn't find pricing details for Hapana. Contact Hapana directly to discuss pricing and determine if the product is worth the investment for your needs.

  • Is Hapana customer service good?

    Hapana's customer service receives positive feedback, with users highlighting the helpful and responsive support team. While some initial setup challenges are noted, the overall sentiment reflects quick resolution times and readily available assistance for various issues.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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