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Hippo

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Company health

Employee growth
18% increase in the last year
Web traffic
21% decrease in the last quarter

Ratings

G2
3.9/5
(19)
Glassdoor
3.0/5
(302)

Hippo description

Hippo is a cloud-based software solution for managing customer interactions and marketing activities. It offers tools like chatbots, live chat, and automated marketing campaigns across various channels such as email, SMS, and push notifications. Hippo aims to help businesses provide personalized customer experiences and streamline their marketing efforts. Over 2,000 businesses worldwide use it.


Who is Hippo best for

Hippo is a cloud-based solution for managing customer interactions and marketing activities. It offers tools like chatbots, live chat, and automated campaigns across various channels. Hippo helps businesses of all sizes personalize customer experiences and streamline marketing, used by over 2,000 businesses globally. Hippo received a 3.04/5 rating on Glassdoor from 302 reviews.

  • Best for small to medium businesses (1-1000 employees), but suitable for larger enterprises.

  • Ideal for E-commerce, Marketing/Advertising, and Software/IT companies.


Hippo alternatives

  • Logo of Shipsy
    Shipsy
    Smart logistics platform. Automates shipping, tracks globally, and cuts costs.
    Read more
  • Logo of User.com
    User.com
    Single platform for marketing, sales, and support automation.
    Read more
  • Logo of respond.io
    respond.io
    Centralize, automate, and analyze business messaging across channels.
    Read more
  • Logo of EchoApp
    EchoApp
    Unify customer data, automate marketing, and personalize every interaction.
    Read more
  • Logo of Serviceform
    Serviceform
    Capture leads, book meetings, and close deals.
    Read more
  • Logo of SwiftSales
    SwiftSales
    AI chatbots automate sales, boost engagement, and integrate with your CRM.
    Read more

Hippo FAQ

  • What is Hippo and what does Hippo do?

    Hippo is a cloud-based software solution that manages customer interactions and marketing activities. It offers tools such as chatbots, live chat, and automated marketing campaigns across various channels. Hippo helps businesses personalize customer experiences and streamline marketing efforts for enhanced customer engagement.

  • How does Hippo integrate with other tools?

    There is no information available regarding specific integrations for Hippo. It's designed for customer interaction management and marketing automation across various channels like email, SMS, and push notifications.

  • What the main competitors of Hippo?

    HubSpot Marketing Hub, EchoApp, BIK, Regal.io, User.com, and Contlo are the main competitors of Hippo. These platforms offer similar features, such as customer interaction management, marketing automation, and multi-channel communication tools.

  • Is Hippo legit?

    Hippo is a legitimate software solution used by over 2,000 businesses globally. While user reviews on Glassdoor average 3.04 out of 5 stars, indicating some mixed experiences, its website traffic shows positive growth. Consider exploring alternatives like HubSpot, EchoApp, or BIK depending on your specific needs.

  • How much does Hippo cost?

    I couldn't find pricing details for Hippo. For the most current pricing information, it's best to visit the vendor's website or contact their sales team. This will allow you to determine if Hippo is worth the investment for your specific needs.

  • Is Hippo customer service good?

    Hippo's customer service receives mixed reviews. While some users appreciate the helpful customer success team and readily available live chat, others note a need for improvement and express concern about security vulnerabilities. Some users mention the need for AI integration to enhance the support and user interface.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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