Last updated on
Company health
Ratings
HotSchedules description
HotSchedules is a workforce management platform designed specifically for restaurants and similar businesses. It helps managers create employee schedules, track working hours, and manage payroll. Employees can use it to swap shifts, request time off, and clock in/out. HotSchedules aims to simplify scheduling, improve communication between staff, and ensure labor law compliance. It also offers tools for forecasting labor needs and analyzing performance.
Who is HotSchedules best for
HotSchedules streamlines workforce management for restaurants. Create schedules, track hours, manage payroll, and ensure compliance. Employees can swap shifts, request time off, and clock in/out. Users love the easy time-off requests and shift swapping but dislike occasional slow loading times. Best for small to medium-sized restaurants.
-
Best for small to medium-sized businesses, especially restaurants.
-
Ideal for restaurants, bars, and other hospitality businesses.
HotSchedules features
Supported HotSchedules supports time and attendance tracking, scheduling, and payroll integration. |
Supported HotSchedules supports employee time tracking with its WebClock interface and time clock integrations. |
Supported HotSchedules offers labor forecasting, automated scheduling, shift management, and data analysis. |
Supported HotSchedules supports creating and managing employee schedules with features like templates and shift swapping. |
Supported Employees can swap shifts with each other, subject to manager approval. |
Supported Employees can submit time-off requests, which managers can approve or deny. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
HotSchedules reviews
We've summarised 549 HotSchedules reviews (HotSchedules GetApp reviews, HotSchedules Software Advice reviews, HotSchedules Capterra reviews and HotSchedules G2 reviews) and summarised the main points below.
- Easy to request time off and check allowance.
- User-friendly interface for scheduling and shift management.
- Convenient shift swapping and pick-up features.
- Real-time schedule updates and notifications.
- Accessible via mobile app and web browser.
- Paid mobile app.
- Slow loading times, glitches, and freezing.
- Confusing messaging system and notifications.
- Difficult to remove terminated employees from the roster.
- Inconsistent data syncing with POS systems.
HotSchedules alternatives
ConnecteamStreamlines deskless workforce management, boosting productivity and engagement.Read more
HotSchedules FAQ
HotSchedules is a restaurant-focused workforce management platform. It streamlines scheduling, time tracking, and communication, allowing employees to swap shifts, request time off, and clock in/out, while managers can optimize labor costs and ensure compliance. It's known for its user-friendly interface and mobile accessibility.
What is HotSchedules and what does HotSchedules do?
HotSchedules is a restaurant-focused workforce management platform. It streamlines scheduling, time tracking, and communication, allowing employees to swap shifts, request time off, and clock in/out, while managers can optimize labor costs and ensure compliance. It's known for its user-friendly interface and mobile accessibility.
HotSchedules integrates with various POS systems, payroll providers, and other HR tools. It also offers an open API for custom integrations, enabling businesses to connect HotSchedules with their existing software ecosystem.
How does HotSchedules integrate with other tools?
HotSchedules integrates with various POS systems, payroll providers, and other HR tools. It also offers an open API for custom integrations, enabling businesses to connect HotSchedules with their existing software ecosystem.
Top alternatives to HotSchedules include 7shifts, Legion WFM, and Homebase. 7shifts focuses on restaurant management, Legion WFM uses AI for optimized scheduling, and Homebase offers an all-in-one solution for small to midsize businesses. Other competitors include Rippling, Harri and OnSinch.
What the main competitors of HotSchedules?
Top alternatives to HotSchedules include 7shifts, Legion WFM, and Homebase. 7shifts focuses on restaurant management, Legion WFM uses AI for optimized scheduling, and Homebase offers an all-in-one solution for small to midsize businesses. Other competitors include Rippling, Harri and OnSinch.
Yes, HotSchedules is a legitimate workforce management platform. It's known for its user-friendly interface for scheduling and convenient shift swapping features. However, some users have reported slow loading times and syncing issues.
Is HotSchedules legit?
Yes, HotSchedules is a legitimate workforce management platform. It's known for its user-friendly interface for scheduling and convenient shift swapping features. However, some users have reported slow loading times and syncing issues.
I cannot find pricing information for HotSchedules. Contact HotSchedules directly to determine product pricing and if it's worth the cost for your business.
How much does HotSchedules cost?
I cannot find pricing information for HotSchedules. Contact HotSchedules directly to determine product pricing and if it's worth the cost for your business.
Customer reviews on HotSchedules' customer service are mixed. While some users praise the helpful and knowledgeable representatives, others express frustration with slow response times, unresolved issues, and frequent changes in support staff. Several reviews mention difficulty getting timely responses and being passed between different support teams.
Is HotSchedules customer service good?
Customer reviews on HotSchedules' customer service are mixed. While some users praise the helpful and knowledgeable representatives, others express frustration with slow response times, unresolved issues, and frequent changes in support staff. Several reviews mention difficulty getting timely responses and being passed between different support teams.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.