Logo of Hubble

Hubble

Website LinkedIn

Last updated on

Company health

Employee growth
7% increase in the last year
Web traffic
3% increase in the last quarter

Ratings

G2
5.0/5
(15)

Hubble description

Hubble is a user research software designed for product teams to gather feedback throughout the product development process. It offers tools like in-product surveys, usability and prototype testing, and user segmentation. Hubble aims to provide insights into user behavior and preferences, helping companies build better products based on data-driven decisions.


What companies are using Hubble?

Novo is using Hubble
Novo
Greenhouse is using Hubble
Greenhouse
Vacasa is using Hubble
Vacasa
Krafton is using Hubble
Krafton
Stretto is using Hubble
Stretto
Openly is using Hubble
Openly
Zapier is used by Novo, Greenhouse, Vacasa, Krafton, Stretto, Openly.

Who is Hubble best for

Hubble is a user research platform ideal for product teams in medium-sized companies seeking a centralized hub for continuous user feedback. It offers tools like in-product surveys and prototype testing to facilitate data-driven product development. With a 5/5 rating on G2 and flexible pricing plans, Hubble helps companies of all sizes gather user insights.

  • Best for medium-sized companies.

  • Suitable for various industries.


Hubble features

Supported

Hubble supports NPS and CSAT surveys.

Supported

Hubble supports in-product surveys for gathering contextual user feedback.

Supported

Hubble supports popup surveys, referred to as "in-product surveys," within its platform.

Supported

Hubble supports embedding surveys on websites for targeted feedback collection.

Supported

Hubble supports pre-launch product testing with prototype tests and user feedback collection.


Hubble pricing

See the Hubble pricing page.

  • Hubble has a free plan.

Free
0

Includes 10 unmoderated study responses, 10 in-product survey responses, unlimited questions, card sorting, tree testing, live site testing, video transcripts, conditional logic, access to all templates, research question bank, CSV Exporting, and Figma Prototype Integration.

Pro
95

Includes all Free plan features, 3 seats, 120 unmoderated study responses, and 120 in-product responses.

Organizations
Custom

Includes custom seats, AI Summaries, custom responses for unmoderated studies and in-product surveys, integration with Segment and other analytics platforms, custom legal screens and consent forms, custom SLA, SOC2 Type II and Other Security Documents, and custom participants from User Interviews & Respondent.


Hubble alternatives

  • Logo of Lyssna
    Lyssna
    User research platform for testing, surveys, and interviews.
    Read more
  • Logo of Loop11
    Loop11
    Unmoderated user testing; find usability problems, improve UX.
    Read more
  • Logo of PlaybookUX
    PlaybookUX
    User research platform for fast, quality insights.
    Read more
  • Logo of Refiner
    Refiner
    Target in-app surveys boost product insights and user engagement.
    Read more
  • Logo of Qwary
    Qwary
    Understand user behavior, improve products, and reduce churn.
    Read more
  • Logo of Pendo
    Pendo
    Understand user behavior, improve software, boost engagement.
    Read more

Hubble FAQ

  • What is Hubble and what does Hubble do?

    Hubble is user research software for product teams to gather feedback throughout development. It offers in-product surveys, usability and prototype testing, and user segmentation, enabling data-driven decisions for building better products. Hubble helps companies understand user behavior and preferences.

  • How does Hubble integrate with other tools?

    Hubble integrates with various tools to streamline user research workflows. It offers integrations with popular product management and design tools to centralize feedback and insights. More information on specific integrations is limited.

  • What the main competitors of Hubble?

    Alternatives to Hubble include SurveyMonkey, Qualtrics CoreXM, Microsoft Forms, Screeb, Indeemo, and SurveySense. These competitors offer various features for user research and feedback collection, catering to different needs and budgets.

  • Is Hubble legit?

    Yes, Hubble is a legitimate user research platform. It receives positive ratings, and its website traffic and employee growth suggest increasing popularity. Hubble is safe for product teams seeking to gather user feedback and improve their product development process.

  • How much does Hubble cost?

    Hubble's pricing includes a Free plan, a Pro plan for $95/month, and a custom-priced Organizations plan. The Pro plan is worth it for startups needing more responses than the free plan. Contact Hubble for Organizations plan pricing.

  • Is Hubble customer service good?

    Customers praise Hubble's customer service team for their responsiveness and attentiveness. Users mention direct communication via Slack, quick responses to questions, and fast implementation of feature requests. This suggests a positive customer service experience.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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