Last updated on
Company health
Ratings
Refiner description
Refiner is a survey platform designed for software and digital product companies. It helps you gather customer feedback using targeted surveys within your app, on your website, or via email. Refiner goes beyond simple surveys by letting you automate actions based on responses. This means you can trigger personalized messages, update customer profiles, or even notify your team about unhappy customers. Refiner focuses on providing valuable insights without complicated setups or reports, making it easy to understand your customers and improve your product.
Who is Refiner best for
Refiner is a survey and feedback platform designed for software and digital product companies. It helps collect customer feedback through targeted in-app, website, and email surveys. Refiner automates actions based on responses, allowing for personalized messages and team notifications. It's praised for its ease of use and focus on actionable insights.
-
Best for small to medium-sized businesses.
-
Ideal for software and digital product companies.
Refiner features
Supported Refiner allows gathering feedback from targeted customer segments via surveys and in-app questionnaires. |
Supported Refiner allows feedback collection through in-product and website surveys. |
Supported Refiner supports integration with Segment for data synchronization. |
Supported Refiner allows you to collect user feedback directly within the product. |
Refiner pricing
See the Refiner pricing page.
-
Refiner has a free plan.
-
Refiner has a free trial.
Refiner alternatives
Refiner FAQ
Refiner is a survey and feedback platform built for software and digital product companies. It enables targeted in-app, website, and email surveys, automating actions based on responses. This helps product teams understand customer sentiment, improve products, and boost customer satisfaction.
What is Refiner and what does Refiner do?
Refiner is a survey and feedback platform built for software and digital product companies. It enables targeted in-app, website, and email surveys, automating actions based on responses. This helps product teams understand customer sentiment, improve products, and boost customer satisfaction.
Refiner integrates with Segment for data synchronization, enabling personalized messaging and targeted surveys. It focuses on automating actions based on responses, streamlining workflows and improving product experiences based on direct feedback.
How does Refiner integrate with other tools?
Refiner integrates with Segment for data synchronization, enabling personalized messaging and targeted surveys. It focuses on automating actions based on responses, streamlining workflows and improving product experiences based on direct feedback.
Refiner's main competitors include Sprig, Survicate, and Instabug. These platforms offer similar survey and feedback collection functionalities, catering to businesses seeking to improve their products based on customer insights. SurveyMonkey and Voiceform also offer related survey tools.
What the main competitors of Refiner?
Refiner's main competitors include Sprig, Survicate, and Instabug. These platforms offer similar survey and feedback collection functionalities, catering to businesses seeking to improve their products based on customer insights. SurveyMonkey and Voiceform also offer related survey tools.
Yes, Refiner is a legitimate survey platform. It's designed for software and digital product companies seeking targeted customer feedback. Refiner facilitates in-app, website, and email surveys, and boasts positive website traffic and employee growth. G2 gives Refiner a 4.5/5 rating.
Is Refiner legit?
Yes, Refiner is a legitimate survey platform. It's designed for software and digital product companies seeking targeted customer feedback. Refiner facilitates in-app, website, and email surveys, and boasts positive website traffic and employee growth. G2 gives Refiner a 4.5/5 rating.
Refiner doesn't publicly disclose its pricing. Contact their sales team to determine if Refiner product pricing is right for your needs and budget.
How much does Refiner cost?
Refiner doesn't publicly disclose its pricing. Contact their sales team to determine if Refiner product pricing is right for your needs and budget.
Refiner's customer service has received mixed reviews. While some users appreciate the platform's features and ease of use, others have expressed a desire for improved customer support when encountering issues.
Is Refiner customer service good?
Refiner's customer service has received mixed reviews. While some users appreciate the platform's features and ease of use, others have expressed a desire for improved customer support when encountering issues.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.