Logo of IBM Maximo IT

IBM Maximo IT

Website LinkedIn Twitter

Last updated on

Company health

Employee growth
6% increase in the last year
Web traffic
11% decrease in the last quarter

Ratings

G2
4.1/5
(16)

IBM Maximo IT description

IBM Maximo IT is a comprehensive platform designed to manage both IT and physical assets throughout their lifecycle. This software helps businesses track assets, manage service requests, automate workflows, and optimize resource utilization. Maximo IT stands out by combining IT service management (ITSM) with IT asset management (ITAM). This means it can handle tasks like tracking software licenses while also managing help desk tickets. This approach aims to streamline operations, reduce costs, and improve service delivery for a better user experience.

Who is IBM Maximo IT best for

IBM Maximo IT is great for mid-size to enterprise businesses requiring strong IT asset management, especially those with significant IT infrastructure. In our experience, it's most effective for medium to large enterprises. It combines IT service management with IT asset management which streamlines operations and improves service delivery..

  • Perfect for mid-sized to large enterprises aiming to streamline IT & physical asset management for improved efficiency.

  • We find it's a great fit for businesses needing robust IT asset management, especially those in Software, IT, and Telecommunications.

IBM Maximo IT features

Supported

Unified ITAM and ITSM: Combines ITAM and ITSM capabilities in one platform.

Supported

Single Point of Support: Provides a single point of user support and enterprise service management for IT/OT assets and processes.

Supported

Integrated Asset and Service Management: Integrates physical asset management, help desk, and service desk functions.

Supported

Cloud-Based Platform: Offers a cloud-based environment.

Supported

IT/OT Convergence: Supports convergence of Information Technology (IT) and Operational Technology (OT).

Supported

Real-time Asset Tracking: Enables real-time asset tracking and deep analytics.

Supported

Modern UI: Provides a standardized and modern user interface.

Supported

Automated Service Management: Offers self-service and automated service management capabilities.

IBM Maximo IT alternatives

  • Logo of IBM Maximo Application Suite
    IBM Maximo Application Suite
    AI-powered asset management for smarter maintenance and operations.
    Read more
  • Logo of Infraon Infinity
    Infraon Infinity
    Streamlines IT asset management, automation, and helpdesk support.
    Read more
  • Logo of Ideagen Quality Management
    Ideagen Quality Management
    Streamlines quality, compliance, and document management.
    Read more
  • Logo of Ideagen EHS
    Ideagen EHS
    Streamlines safety, risk, and compliance management.
    Read more
  • Logo of Ideagen Disclose
    Ideagen Disclose
    Automated disclosure checklist software ensuring accurate financial reports.
    Read more
  • Logo of Teqtivity
    Teqtivity
    Streamlines IT asset lifecycle management, boosting efficiency and saving costs.
    Read more

IBM Maximo IT FAQ

  • What is IBM Maximo IT and what does IBM Maximo IT do?

    IBM Maximo IT is a robust platform that streamlines IT and physical asset management throughout their entire lifecycle. We find it particularly helpful for tracking assets, managing service requests, and optimizing resource allocation, all within a single, unified platform. This helps businesses improve service delivery and reduce operational costs.

  • How does IBM Maximo IT integrate with other tools?

    IBM Maximo IT integrates with other IBM products and solutions, including IBM Control Desk and Tivoli. It also offers various APIs and integration tools for connecting with third-party systems. We find this flexibility beneficial for a wide range of business needs.

  • What the main competitors of IBM Maximo IT?

    We find that Infraon Infinity and Teqtivity are good alternatives to IBM Maximo IT, as they focus on IT asset management and helpdesk support. For broader asset management, IBM Maximo Application Suite is also a strong competitor.

  • Is IBM Maximo IT legit?

    Yes, IBM Maximo IT is a legitimate software product. It's a well-known platform used by many businesses for IT and asset management. We find it's generally well-regarded by users for its comprehensive features and reliability.

  • How much does IBM Maximo IT cost?

    I'm sorry, but pricing information for IBM Maximo IT is not available at this time. Contact IBM directly for a quote tailored to your specific needs.

  • Is IBM Maximo IT customer service good?

    Based on user reviews, IBM Maximo IT's customer service receives positive feedback. Users highlight the smooth onboarding process and the helpful support team. Some users suggest more transparency would be beneficial.

Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

NEW: Introducing Gralio Screen Buddy

An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.

For Individuals
Streamline your daily tasks, get helpful AI tips, and find the right tools for your workflow.
For Businesses
See how your team really works, uncover automation opportunities, and get software recommendations tailored to your processes.