Logo of IBM Robotic Process Automation (RPA)

IBM Robotic Process Automation (RPA)

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Company health

Employee growth
5% increase in the last year
Web traffic
3% decrease in the last quarter

Ratings

G2
4.7/5
(284)

IBM Robotic Process Automation (RPA) description

IBM Robotic Process Automation (RPA) is a software solution designed to automate repetitive tasks within your business. This means tasks like data entry, processing invoices, or generating reports can be done automatically, freeing up your employees for more strategic work. IBM RPA uses artificial intelligence (AI) to understand and adapt to your specific processes, even as they change. It's designed to be scalable, meaning it can grow with your business, and it offers flexible deployment options to suit your needs.


Who is IBM Robotic Process Automation (RPA) best for

IBM RPA helps businesses automate repetitive tasks, freeing up employees for strategic work. Users praise its intuitive interface and robust integrations, especially with SAP. However, some find the initial setup complex and the cost high. It's ideal for businesses needing strong data processing and integration capabilities.

  • Ideal for small, medium, and enterprise businesses seeking automation solutions.

  • Suitable for businesses across various industries needing to automate repetitive tasks.


IBM Robotic Process Automation (RPA) features

Supported

IBM RPA automates workflows to streamline processes and improve efficiency.

Supported

IBM RPA automates repetitive tasks, freeing up employees for strategic work.

Supported

IBM RPA offers AI-powered features for enterprises, enhancing ROI and process visibility.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.33

Customer Service

Rather positive
+0.33

Ease of Use

Strongly positive
+1

Reliability and Performance

Neutral
+0.25

Ease of Implementation

Neutral
+0

IBM Robotic Process Automation (RPA) reviews

We've summarised 284 IBM Robotic Process Automation (RPA) reviews (IBM Robotic Process Automation (RPA) G2 reviews) and summarised the main points below.

Pros of IBM Robotic Process Automation (RPA)
  • Intuitive drag-and-drop interface makes bot development accessible to both technical and non-technical users.
  • Offers a wide array of pre-built commands and integrations, including strong SAP integration.
  • Facilitates scaling automation across various business functions, improving efficiency and accuracy.
  • Excellent customer support, especially through partners and the elite team.
  • Robust Python scripting capabilities enhance customizability for advanced automation workflows.
Cons of IBM Robotic Process Automation (RPA)
  • IBM RPA can be costly, especially bot licensing.
  • Initial setup and integration can be time-consuming and complex, sometimes requiring support.
  • Technical issues and server restarts, particularly after power outages, are a concern.
  • Documentation for some commands is unclear or outdated, and advanced features have a steep learning curve.
  • Limited or confusing logging and error handling within the tenant, affecting troubleshooting.

IBM Robotic Process Automation (RPA) pricing

The commentary is based on 25 reviews from IBM Robotic Process Automation (RPA) G2 reviews.

IBM RPA offers robust automation capabilities with a user-friendly interface, but reviews suggest the licensing costs are high compared to competitors. Some users find the initial setup time-consuming, but the long-term benefits of improved efficiency and reduced errors often justify the investment for enterprise automation projects.

Users sentiment

Rather negative
-0.33

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IBM Robotic Process Automation (RPA) FAQ

  • What is IBM Robotic Process Automation (RPA) and what does IBM Robotic Process Automation (RPA) do?

    IBM Robotic Process Automation (RPA) automates repetitive business tasks, such as data entry and report generation. It uses AI to adapt to changing processes and offers scalable deployment options. IBM RPA frees up employees for more strategic work through automation and integrations.

  • How does IBM Robotic Process Automation (RPA) integrate with other tools?

    IBM RPA integrates with other tools through a wide array of pre-built commands and integrations, including strong SAP integration. It also offers robust Python scripting capabilities for advanced automation workflows and customizability within the platform.

  • What the main competitors of IBM Robotic Process Automation (RPA)?

    Top alternatives to IBM RPA include UiPath, Automation Anywhere, and Blue Prism. These competitors offer similar RPA capabilities, focusing on automating repetitive tasks and integrating with various business systems. They are known for their robust features and scalability.

  • Is IBM Robotic Process Automation (RPA) legit?

    Yes, IBM Robotic Process Automation (RPA) is a legitimate software solution for automating repetitive business tasks. It's known for its user-friendly interface and robust integrations, though some users find it expensive and complex to initially set up. IBM RPA is safe and reliable for automating tasks.

  • How much does IBM Robotic Process Automation (RPA) cost?

    IBM does not publicly disclose pricing for its Robotic Process Automation (RPA) product. Contact IBM directly for a personalized quote based on your specific business needs. Consider whether the product is worth it based on your requirements and budget.

  • Is IBM Robotic Process Automation (RPA) customer service good?

    IBM RPA customer service receives positive feedback. Users highlight excellent support, especially through partners like Secbounty and Zara Zaman Technologies, and the IBM elite team. While some mention initial setup challenges, support effectively resolves these issues.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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