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ID.me description
ID.me is a digital identity platform used by individuals and organizations. It allows users to verify their identity online for various purposes, such as accessing government services, proving eligibility for discounts, and securely logging into websites and apps. With over 130 million members and 600 partners, including government agencies and businesses, ID.me offers a secure and streamlined way to manage and verify identities online. The company prioritizes data privacy and follows industry security standards.
Who is ID.me best for
ID.me offers a streamlined digital identity platform best for small and medium-sized businesses (SMBs) needing secure identity verification. Users praise its ease of use and wide acceptance, but some find the verification process lengthy. It's ideal for industries like healthcare and finance where strong security is paramount.
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Best for small to medium-sized businesses (SMBs) in e-commerce, finance, and other sectors needing robust identity verification.
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Ideal for heavily regulated industries like healthcare, finance, and government, where secure identity verification is critical.
ID.me features
Supported ID.me verifies ID cards, passports, and driver's licenses using AI and machine vision. |
Supported ID.me supports KYC checks, including identity verification and document authentication. |
Supported ID.me provides a digital wallet to store and manage verified identity information. |
Supported ID.me allows access to various government services online. |
Supported ID.me verifies eligibility for discounts based on group affiliation, including military, students, and other communities. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
ID.me reviews
We've summarised 82 ID.me reviews (ID.me GetApp reviews, ID.me Capterra reviews and ID.me G2 reviews) and summarised the main points below.
- Widely accepted as a trusted verification method by various organizations.
- Offers discounts and benefits to specific groups like military, students, and teachers.
- Streamlines the verification process for accessing online services and discounts.
- Strong security measures to protect personal information.
- User-friendly interface and mobile app.
- Verification process can be lengthy and require extensive documentation.
- Occasional technical glitches and errors during the verification process.
- Customer support, while generally helpful, can sometimes be slow to respond.
- Concerns about privacy and the amount of personal data collected.
- Limited integration options with some platforms and services.
ID.me pricing
The commentary is based on 6 reviews from ID.me Capterra reviews, ID.me G2 reviews and ID.me GetApp reviews.
ID.me appears to be a free service for users to verify their identity. It offers discounts and deals through its shop, but there is no pricing information available for the identity verification service itself.
Users sentiment
See the ID.me pricing page.
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ID.me has a free plan.
ID.me alternatives
SignicatSecure digital identity platform for seamless signing, logins, and ID verification.Read more
ID.me FAQ
ID.me is a digital identity network that simplifies online verification for various purposes, such as government services, discounts, and secure logins. It offers a convenient digital wallet and prioritizes data privacy while supporting KYC checks and document verification. However, some users report lengthy verification processes and occasional technical issues.
What is ID.me and what does ID.me do?
ID.me is a digital identity network that simplifies online verification for various purposes, such as government services, discounts, and secure logins. It offers a convenient digital wallet and prioritizes data privacy while supporting KYC checks and document verification. However, some users report lengthy verification processes and occasional technical issues.
ID.me integrates with various platforms, including government agency systems and business websites and apps, for identity verification and access. It offers a streamlined integration process for businesses seeking to implement digital identity verification. However, some users have reported limited integration options with certain platforms.
How does ID.me integrate with other tools?
ID.me integrates with various platforms, including government agency systems and business websites and apps, for identity verification and access. It offers a streamlined integration process for businesses seeking to implement digital identity verification. However, some users have reported limited integration options with certain platforms.
ID.me's main competitors include IBM Security Verify, LoginID, and ComplyCube. These alternatives offer similar identity verification and authentication services, often with different features and pricing structures. Other competitors like Trinsic and Stytch focus on streamlined digital identity and passwordless authentication, respectively.
What the main competitors of ID.me?
ID.me's main competitors include IBM Security Verify, LoginID, and ComplyCube. These alternatives offer similar identity verification and authentication services, often with different features and pricing structures. Other competitors like Trinsic and Stytch focus on streamlined digital identity and passwordless authentication, respectively.
ID.me is a legitimate digital identity platform used by government agencies and businesses. However, user reviews on sites like G2 and Capterra mention occasional technical issues and slow customer support. While generally considered safe and secure, potential users should be aware of these potential drawbacks.
Is ID.me legit?
ID.me is a legitimate digital identity platform used by government agencies and businesses. However, user reviews on sites like G2 and Capterra mention occasional technical issues and slow customer support. While generally considered safe and secure, potential users should be aware of these potential drawbacks.
I cannot find pricing information for ID.me. Contact ID.me directly to determine if it's worth the investment for your needs regarding product pricing.
How much does ID.me cost?
I cannot find pricing information for ID.me. Contact ID.me directly to determine if it's worth the investment for your needs regarding product pricing.
ID.me's customer service receives negative feedback. Users report slow response times and difficulty getting issues resolved. While some users praise the helpfulness of the support team, the negative experiences significantly impact the overall perception of their customer service.
Is ID.me customer service good?
ID.me's customer service receives negative feedback. Users report slow response times and difficulty getting issues resolved. While some users praise the helpfulness of the support team, the negative experiences significantly impact the overall perception of their customer service.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.