Logo of iGrafx

iGrafx

Website LinkedIn Twitter

Last updated on

Company health

Employee growth
14% decrease in the last year
Web traffic
43% increase in the last quarter

Ratings

G2
4.6/5
(90)
Glassdoor
4.1/5
(33)

iGrafx description

iGrafx is a software platform designed to help large businesses improve their operations. It combines process mining, analysis, and design tools to help you understand how your current processes really work, model improvements, and track their impact. iGrafx focuses on helping you achieve business goals like increasing efficiency, reducing costs, and ensuring compliance. Its strength lies in providing a complete overview of your business processes, allowing for informed decision-making and strategic improvements.


Who is iGrafx best for

iGrafx is a powerful process mining, analysis, and design platform ideal for large enterprises looking to optimize their operations. Users praise its collaborative process modeling and comprehensive BPMN support, especially for "as-is" and "to-be" process mapping. However, some find the licensing costs high and the cloud version less functional than the desktop version. If your business needs robust process improvement capabilities and you're prepared for a learning curve, iGrafx is worth considering.

  • Best fit for large enterprises seeking process optimization.

  • Suitable for businesses focused on improving operational efficiency across various sectors.


iGrafx features

Supported

iGrafx supports discrete event simulation for process modeling and analysis.

Supported

iGrafx enables continuous workflow improvement through data-driven insights and process optimization.

Supported

iGrafx supports risk reporting, including trends and potential impact.

Supported

iGrafx supports assigning and conducting risk assessments with customizable parameters and calculations.

Supported

iGrafx supports business process simulation, analysis, and optimization.

Supported

iGrafx supports BPMN for process modeling, execution, and simulation.


iGrafx reviews

We've summarised 90 iGrafx reviews (iGrafx G2 reviews) and summarised the main points below.

Pros of iGrafx
  • Excellent for collaborative process modeling and documentation in team settings.
  • Facilitates clear communication and agreement on processes across teams.
  • Comprehensive BPMN support, including process simulation (desktop version).
  • User-friendly interface for creating "as-is" and "to-be" process models.
  • Useful for requirement elicitation and business solution design sessions.
Cons of iGrafx
  • High license costs make it unprofitable, especially for smaller businesses.
  • Cloud version lacks the full functionality of the desktop version, particularly in process simulation.
  • Steep learning curve for new users unfamiliar with BPMN.
  • Slow customer support response times.
  • Difficult to extract maps for use in other tools, like Visio.

iGrafx alternatives

  • Logo of Apromore
    Apromore
    Process mining: visualize, analyze, and improve workflows.
    Read more
  • Logo of UiPath Process Mining
    igrafx vs UiPath Process Mining
    Reveals hidden process inefficiencies for data-driven improvements.
    Read more
  • Logo of Celonis
    Celonis
    Finds hidden business process inefficiencies for smoother operations.
    Read more
  • Logo of Oracle BPM
    Oracle BPM
    Automates and manages business processes, boosting efficiency and visibility.
    Read more
  • Logo of BIC Platform
    BIC Platform
    Streamlines business processes, automates tasks, improves efficiency.
    Read more
  • Logo of SAP Signavio
    SAP Signavio
    Map, analyze, and improve business processes for greater efficiency.
    Read more

iGrafx FAQ

  • What is iGrafx and what does iGrafx do?

    iGrafx is a business process management (BPM) platform offering process mining, analysis, and design tools. It helps large organizations understand, model, and optimize their workflows to improve efficiency, reduce costs, and ensure compliance. iGrafx provides a comprehensive view of business processes for informed decision-making.

  • How does iGrafx integrate with other tools?

    iGrafx integrates with other tools via its API and supports BPMN for process modeling. However, users have reported difficulties extracting maps for use in other tools like Visio. More information on specific integrations is limited.

  • What the main competitors of iGrafx?

    Top alternatives to iGrafx include Tecnomatix, Epiplex, AnyLogic, and BehfaLab. These competitors offer similar functionalities such as process mining, analysis, simulation, and optimization. They cater to various industries and business sizes, providing options for those seeking alternatives to iGrafx.

  • Is iGrafx legit?

    Yes, iGrafx is a legitimate business process management (BPM) software platform. It's known for its robust process modeling and analysis capabilities, especially among large enterprises seeking to optimize their operations. However, potential users should be aware of the high licensing costs and the reportedly steep learning curve.

  • How much does iGrafx cost?

    I could not find pricing information for iGrafx. Contact iGrafx directly to obtain product pricing details and determine if the product is worth the investment for your business.

  • Is iGrafx customer service good?

    iGrafx customer support receives mixed reviews. While some users appreciate the helpful guidance provided, others report slow response times and limited knowledge regarding market demands. Consider these varying experiences when evaluating iGrafx.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

NEW: Introducing Gralio Screen Buddy

An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.

For Individuals
Streamline your daily tasks, get helpful AI tips, and find the right tools for your workflow.
For Businesses
See how your team really works, uncover automation opportunities, and get software recommendations tailored to your processes.