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KBPublisher

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Company health

Employee growth
8% increase in the last year

Ratings

G2
2.5/5
(4)

KBPublisher description

KBPublisher is a knowledge management software designed for mid-sized companies. It helps you create and organize information like articles, FAQs, and manuals into an easy-to-navigate online knowledge base. This can be used to provide better customer support, reduce support call volume, and improve employee training and access to internal information. KBPublisher promises a simple setup, user-friendly interface, and robust features for managing your company's knowledge resources.


Who is KBPublisher best for

KBPublisher is a knowledge management solution for mid-sized companies. It allows you to create a centralized knowledge base for FAQs, articles, and manuals to improve customer support and employee training. KBPublisher offers a simple setup and user-friendly interface.

  • Best fit for mid-sized companies.

  • Suitable for various industries seeking improved knowledge management.


KBPublisher features

Supported

KBPublisher allows uploading, storing, and managing files associated with documents.

Supported

KBPublisher allows users to create and edit content.

Supported

KBPublisher enables teams to store, share, and collaborate on information.

Supported

KBPublisher allows creating a public knowledge base suitable for a customer-facing help center.

Supported

KBPublisher offers centralized knowledge management suitable for customer service.

Supported

KBPublisher supports internal knowledge bases with access controls and content management features.


KBPublisher pricing

See the KBPublisher pricing page.

  • KBPublisher has a free plan.

  • KBPublisher has a free trial.

Essential
$276 per staff user/year

Up to 5 staff users, unlimited end users, unlimited articles, 5 GB SSD Storage, 99% Uptime SLA.

Team
$588 per staff user/year

Up to 10 staff users, unlimited end users, unlimited articles, export plugin, reports, 10 GB SSD Storage, 99% Uptime SLA.

Professional
$1308 per staff user/year

Up to 30 staff users, unlimited end users, unlimited articles, export plugin, reports, automations, approval workflows, 20 GB SSD Storage, 99% Uptime SLA.

Enterprise
$2628 per staff user/year

Unlimited staff users, unlimited end users, unlimited articles, export plugin, reports, automations, approval workflows, 40 GB SSD Storage, 99% Uptime SLA.

5 License Pack
$398 one-time

5 staff users, unlimited end users.

10 License Pack
$698 one-time

10 staff users, unlimited end users.

20 License Pack
$1198 one-time

20 staff users, unlimited end users.

30 License Pack
$1498 one-time

30 staff users, unlimited end users.

Unlimited Site License
$1998 one-time

Unlimited staff users, unlimited end users.

Community Edition
Free

Open-source knowledge base software.


KBPublisher alternatives

  • Logo of KnowledgeBase
    KnowledgeBase
    Empowers self-service support with a searchable knowledge base.
    Read more
  • Logo of Shelf
    Shelf
    Centralizes company knowledge, empowering teams with instant answers.
    Read more
  • Logo of BoostHQ
    BoostHQ
    Share and grow company knowledge, boosting team alignment.
    Read more
  • Logo of Helpjuice
    Helpjuice
    Build a searchable knowledge base for customers and employees.
    Read more
  • Logo of Oracle inQuira
    Oracle inQuira
    Finds company info fast, for better service and happier customers.
    Read more
  • Logo of Archbee
    Archbee
    Build beautiful, smart docs for your team and your users.
    Read more

KBPublisher FAQ

  • What is KBPublisher and what does KBPublisher do?

    KBPublisher is a knowledge management solution for mid-sized companies. It allows you to create a centralized online knowledge base for articles, FAQs, and manuals. It simplifies knowledge sharing, improves customer support, and streamlines employee training.

  • How does KBPublisher integrate with other tools?

    KBPublisher offers integrations with popular platforms like WordPress, Joomla, and Drupal. It also supports single sign-on (SSO) and API access for custom integrations. This allows connecting KBPublisher with various tools to streamline workflows.

  • What the main competitors of KBPublisher?

    KBPublisher's main competitors include Confluence, Oracle InQuira, Slite, HelpSpace, BoostHQ, and Panviva. These alternatives offer similar knowledge management features, catering to various business needs and sizes. Some focus on team collaboration, while others specialize in customer support or internal knowledge organization.

  • Is KBPublisher legit?

    Yes, KBPublisher is a legitimate knowledge management software. It's designed for mid-sized companies to create and organize information into an easily accessible online knowledge base. This improves customer support and employee training by providing a central repository for company knowledge.

  • How much does KBPublisher cost?

    KBPublisher pricing is not publicly available. Contact the vendor directly to obtain specific pricing details and determine if KBPublisher is worth the investment for your knowledge base needs.

  • Is KBPublisher customer service good?

    There is no information available about KBPublisher's customer service based on the provided reviews.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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