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Oracle inQuira

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Company health

Employee growth
5% increase in the last year
Web traffic
7% decrease in the last quarter

Ratings

G2
3.4/5
(8)
Glassdoor
3.8/5
(55087)

Oracle inQuira description

Oracle InQuira is a knowledge management tool for larger companies that helps organize and use internal knowledge. It offers features like content management, powerful search, and analytics to track usage. This helps employees and customers find answers to their questions quickly, whether on the company website, through customer service, or in internal documents. The goal is to improve efficiency, reduce support costs, and create a better customer experience.


Who is Oracle inQuira best for

Oracle InQuira is a knowledge management solution designed for large enterprises. It helps organize and leverage internal knowledge through robust search, content management, and analytics. This empowers both customers and employees to quickly find information, improving efficiency and customer experience. Consider alternatives like IT Glue or Confluence for smaller businesses.

  • Best for large enterprises (1000+ employees).

  • Ideal for consumer goods, e-commerce, finance, healthcare, manufacturing, retail, and software/IT.


Oracle inQuira features

Supported

Oracle InQuira supports robust search functionality.

Supported

Oracle InQuira supports internal knowledge bases through flexible structure and security controls.

Supported

Oracle Knowledge integrates with external knowledge bases through advanced search and platform integrations.

Supported

Oracle InQuira, now integrated into Oracle Knowledge Management, provides centralized knowledge management for customer service.


Oracle inQuira pricing

See the Oracle inQuira pricing page.


Oracle inQuira alternatives

  • Logo of Shelf
    Shelf
    Centralizes company knowledge, empowering teams with instant answers.
    Read more
  • Logo of KBPublisher
    KBPublisher
    Build a searchable knowledge base for customers and staff.
    Read more
  • Logo of KnowledgeBase
    KnowledgeBase
    Empowers self-service support with a searchable knowledge base.
    Read more
  • Logo of Helpjuice
    Helpjuice
    Build a searchable knowledge base for customers and employees.
    Read more
  • Logo of BoostHQ
    BoostHQ
    Share and grow company knowledge, boosting team alignment.
    Read more
  • Logo of BHyve
    BHyve
    Unlocks company knowledge, fuels collaboration, and boosts productivity.
    Read more

Oracle inQuira FAQ

  • What is Oracle inQuira and what does Oracle inQuira do?

    Oracle inQuira, now part of Oracle Knowledge Management, is a robust knowledge management solution designed for large enterprises. It centralizes, organizes, and analyzes company knowledge, empowering employees and customers to quickly find information via powerful search and streamlined content management. This improves efficiency, reduces support costs, and enhances customer experiences.

  • How does Oracle inQuira integrate with other tools?

    Oracle InQuira integrates with other platforms through advanced search and platform integrations, enabling knowledge base integration. It also facilitates centralized knowledge management for customer service.

  • What the main competitors of Oracle inQuira?

    Alternatives to Oracle InQuira include IT Glue, Confluence, iManage Insight, Salesforce Service Cloud, and KBPublisher. These competitors offer similar knowledge management features, catering to various business needs and sizes.

  • Is Oracle inQuira legit?

    Oracle InQuira is a legitimate knowledge management tool offered by Oracle. It's designed to help large enterprises organize and leverage their internal knowledge, improving efficiency and customer experience. It appears safe and functional, but consider exploring user reviews for real-world experiences and potential drawbacks.

  • How much does Oracle inQuira cost?

    I couldn't find specific pricing details for Oracle InQuira. Contact Oracle sales for a customized quote based on your business needs. Consider factors like product features and your budget to determine if InQuira is worth the investment.

  • Is Oracle inQuira customer service good?

    There is no customer service review data available for Oracle InQuira to determine if their customer service is good.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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