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Keap

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Company health

Employee growth
3% decrease in the last year
Web traffic
12% decrease in the last quarter
Financing
May 2020 - $153M

Ratings

G2
4.2/5
(1561)
Capterra
4.1/5
(1252)
TrustPilot
2.0/5
(60)
Glassdoor
3.5/5
(371)

Keap description

Keap is an all-in-one CRM and sales & marketing automation platform designed for small to mid-sized businesses. It helps you capture, organize, and manage leads, automate marketing and sales processes, and improve customer relationships. Keap offers tools for email marketing, lead scoring, sales analytics, and more. It aims to help businesses increase sales and revenue through automation and streamlined processes.


Who is Keap best for

Keap is designed for small to mid-sized businesses (SMBs) seeking to streamline their sales and marketing efforts through automation.

  • Keap is a good fit for small to mid-sized businesses.

  • Keap is a good fit for industries like Healthcare, Wellness & Pharma, Finance, Banking & Insurance, E-commerce, Retail, Consumer Goods, Manufacturing, Education, Real Estate & Construction, Hospitality & Tourism, Media & Entertainment, Software, IT & Telecommunications, Legal, Non-profit & Government, Marketing & Advertising, and Professional Services.


Keap features

Supported

Keap can track website user behaviour to trigger automations and personalize content.

Supported

Keap supports account management, including contacts, deals, and related activities.

Supported

Keap offers workflow automation for sales tasks, improving efficiency.

Supported

Keap provides landing page builder with forms and hosting.

Supported

Keap allows you to create email sequences based on lead behavior.

Supported

Keap integrates with other CRMs and offers data synchronization.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.4

Customer Service

Neutral
+0.26

Ease of Use

Rather positive
+0.48

Reliability and Performance

Neutral
+0.13

Ease of Implementation

Neutral
-0.25

Scalability

Neutral
+0.27

Keap pricing

The commentary is based on 264 reviews from Keap Capterra reviews, Keap G2 reviews, Keap GetApp reviews, Keap Software Advice reviews and Keap TrustPilot reviews.

Keap offers a single comprehensive plan with all features included. Required implementation services are offered to help achieve faster results. Text marketing tiers are available as add-ons.

Users sentiment

Rather negative
-0.68

See the Keap pricing page.

  • Keap has a free trial.

Keap Pro
$2988 per contact/year

Includes CRM, Marketing, Sales, Service, Operations, Administrative tools, and Support features.


Keap alternatives

  • Logo of Thryv
    Thryv
    Small business command center: CRM, payments, marketing, and more.
    Read more
  • Logo of ActiveCampaign
    keap vs ActiveCampaign
    Customer journey automation for smarter marketing and sales.
    Read more
  • Logo of Kyrios Systems
    Kyrios Systems
    Streamlines sales and marketing, unlimited contacts, predictable pricing.
    Read more
  • Logo of Salesforce Sales Cloud
    Salesforce Sales Cloud
    Streamlines sales, manages contacts, boosts productivity, closes deals.
    Read more
  • Logo of HubSpot Marketing Hub
    HubSpot Marketing Hub
    Attract, engage, and delight customers to grow your business.
    Read more
  • Logo of Pipedrive
    keap vs Pipedrive
    Easy-to-use CRM helps sales teams close deals and grow revenue.
    Read more

Keap FAQ

  • What is Keap and what does Keap do?

    Keap is a cloud-based CRM and marketing automation platform designed for small and medium-sized businesses. It helps capture leads, organize contacts, automate marketing and sales processes, and improve customer relationships through tools like email marketing, lead scoring, and sales analytics. Keap helps businesses increase sales and revenue through automation and streamlined processes.

  • How does Keap integrate with other tools?

    Keap integrates with over 2,500 other tools via native integrations, Zapier, and PieSync. This allows businesses to connect Keap with their existing software stack, including popular apps for email marketing, eCommerce, and more.

  • What the main competitors of Keap?

    Keap's main competitors include ActiveCampaign, HubSpot Marketing Hub, Zoho CRM, Thryv, and Kyrios Systems. These alternatives offer a range of features like CRM, marketing automation, and sales pipeline management, catering to similar business needs.

  • Is Keap legit?

    Yes, Keap is a legitimate and well-known sales and marketing automation platform. It's a safe and reliable option for businesses looking to streamline their processes and improve efficiency. Keap is known for its robust features and user-friendly interface.

  • How much does Keap cost?

    Keap has a single pricing plan starting at $249 per month, billed annually. This plan includes all Keap features, such as CRM, automation, and pipeline management.

  • Is Keap customer service good?

    Based on the reviews, Keap customer service receives mixed feedback. While many users praise the responsiveness and helpfulness of the support team, particularly via phone and chat, some have experienced inconsistent support quality and slow response times.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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