Logo of Kindly

Kindly

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Last updated on

Company health

Employee growth
31% increase in the last year
Web traffic
164% increase in the last quarter

Ratings

G2
4.9/5
(32)

Kindly description

Kindly is an AI chatbot platform designed to automate customer support and boost sales. Its user-friendly interface requires no coding, making chatbot creation straightforward. Kindly's AI suggests training data, simplifying chatbot maintenance, and its multilingual capabilities allow it to understand over 100 languages. It integrates seamlessly with popular CRM systems like Salesforce and Zendesk. Kindly is a good fit for mid-sized companies seeking to improve customer experience and streamline support processes.


Who is Kindly best for

Kindly is an AI-powered chatbot platform designed to automate customer support and boost sales. Its no-code interface makes bot creation easy, with AI assistance for training data and multilingual support for over 100 languages. Users praise its ease of use and effective AI, while some find bot configuration challenging. Seamless integrations with popular CRM systems like Salesforce and Zendesk are available.

  • Ideal for mid-sized companies seeking enhanced customer experience and streamlined support.

  • A good fit across various industries needing improved customer support and streamlined processes.


Kindly features

Supported

Kindly supports CRM integrations to streamline workflows and enhance customer relationship management.

Supported

Kindly supports over 100 languages.

Supported

Kindly offers a human-like chatbot with 24/7 support.

Supported

Kindly is designed for eCommerce customer support.

Supported

Kindly offers AI-powered chatbots for automated conversations and instant responses.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Strongly positive
+0.71

Ease of Use

Strongly positive
+1

Reliability and Performance

Strongly positive
+1

Ease of Implementation

Strongly positive
+1

Kindly reviews

We've summarised 32 Kindly reviews (Kindly G2 reviews) and summarised the main points below.

Pros of Kindly
  • User-friendly platform and easy to learn
  • Excellent and proactive customer support
  • Effective AI chatbot with smart solutions
  • Seamless integration and easy implementation
  • Helpful auto-generated improvement suggestions for the bot
Cons of Kindly
  • Difficult to configure and maintain the bot
  • Some features could be improved, such as adding an autosave function
  • Limited flexibility and possibilities of the chatbot
  • Can be challenging for newcomers to learn

Kindly pricing

The commentary is based on 3 reviews from Kindly G2 reviews.

Kindly's pricing is generally viewed favorably for its value, with users highlighting the cost savings from streamlined support and improved efficiency. One user mentioned cost as a concern, specifically as a voluntary organization. This suggests Kindly may be less budget-friendly for smaller non-profits.

Users sentiment

Strongly positive
+1

Kindly alternatives

  • Logo of Chatsimple
    Chatsimple
    AI chatbot for sales and support, boosting website conversions.
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  • Logo of Ultimate
    Ultimate
    AI-powered customer support automation for effortless 24/7 help.
    Read more
  • Logo of SmatBot
    SmatBot
    AI chatbot automating conversations, boosting engagement and sales.
    Read more
  • Logo of Enterprise Bot
    Enterprise Bot
    Builds AI chatbots that automate support and boost efficiency.
    Read more
  • Logo of alltius
    alltius
    AI chatbots for sales and support, trained on your data, saving you money.
    Read more
  • Logo of Ada
    Ada
    AI chatbot automates customer service, scales with your business.
    Read more

Kindly FAQ

  • What is Kindly and what does Kindly do?

    Kindly is an AI-powered chatbot platform that automates customer support and boosts sales. It features a no-code interface, AI-suggested training data, and multilingual support for over 100 languages. It integrates with popular CRM systems like Salesforce and Zendesk, making it ideal for mid-sized companies looking to enhance customer experience.

  • How does Kindly integrate with other tools?

    Kindly integrates seamlessly with popular CRM systems, such as Salesforce and Zendesk, streamlining workflows and enhancing customer relationship management. This integration facilitates efficient data flow and improves customer support processes.

  • What the main competitors of Kindly?

    Kindly's main competitors include Chatling, Salesforce Service Cloud, and HubSpot Service Hub. These platforms offer similar AI-powered chatbot solutions for customer support automation and improved customer experience. Other alternatives, like Tiledesk, also provide comparable features.

  • Is Kindly legit?

    Yes, Kindly is a legitimate AI chatbot platform. User reviews praise its ease of use, helpful customer support, and effective AI. However, some users find bot configuration and maintenance challenging. Consider these points when evaluating if Kindly is safe and right for your needs.

  • How much does Kindly cost?

    I couldn't find pricing details for Kindly. For the most current pricing information, it's best to visit Kindly's website or contact their sales team. This will give you accurate product pricing and help you decide if Kindly is worth the investment.

  • Is Kindly customer service good?

    Kindly's customer service receives overwhelmingly positive feedback. Users praise the friendly, helpful, and proactive support team, highlighting their quick responses and valuable insights. The team's dedication to customer success and willingness to assist with implementation and optimization contribute to a positive overall experience.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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