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Chatsimple

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Last updated on

Company health

Employee growth
286% increase in the last year
Web traffic
24% decrease in the last quarter

Ratings

G2
4.9/5
(25)
TrustPilot
4.0/5
(3)

Chatsimple description

Chatsimple is an AI chatbot designed to improve websites for mid-sized businesses. It acts as a 24/7 online sales and support agent. Chatsimple interacts with visitors, answers questions, and highlights your products or services. It can qualify leads, schedule meetings, and integrate with CRM and other platforms. This helps businesses generate more leads and convert them into customers.


Who is Chatsimple best for

Chatsimple is an AI chatbot designed to boost website engagement for mid-sized businesses. It offers 24/7 support, lead qualification, and CRM integrations. Users praise its easy setup and effective lead generation, while some find the pricing a bit steep and desire more customization. Ideal for businesses aiming to automate customer interactions and enhance online presence.

  • Best for mid-sized businesses seeking enhanced online engagement.

  • Suitable for businesses focused on automating customer interactions and lead generation.


Chatsimple features

Supported

Chatsimple offers AI-powered chatbots that automate conversations and provide instant responses.

Supported

Chatsimple integrates with various CRM platforms like Pipedrive, Zoho, Salesforce, and HubSpot.

Supported

Chatsimple supports over 175 languages for global customer interactions.

Supported

Chatsimple offers a human-like chatbot with 24/7 support and generative AI responses.


Chatsimple reviews

We've summarised 28 Chatsimple reviews (Chatsimple TrustPilot reviews and Chatsimple G2 reviews) and summarised the main points below.

Pros of Chatsimple
  • Easy setup and integration, often done within minutes.
  • User-friendly interface and simple training process.
  • Excellent customer support, responsive and helpful.
  • Effective lead generation and customer engagement.
  • Provides 24/7 availability and multilingual support.
Cons of Chatsimple
  • Pricing plans can be expensive, especially for smaller businesses.
  • Limited customization options for design and branding.
  • More control over suggested questions and lead qualification is desired.
  • Limited integrations with other platforms.

Chatsimple pricing

The commentary is based on 5 reviews from Chatsimple G2 reviews.

While Chatsimple offers valuable features and benefits, some users find the pricing plans, even the cheapest, a bit expensive, especially for smaller businesses. Despite this cost concern, many consider Chatsimple a worthwhile investment due to its effectiveness.

See the Chatsimple pricing page.


Chatsimple alternatives

  • Logo of Drift
    Drift
    Chat, convert, close. Revenue acceleration platform.
    Read more
  • Logo of FreshChat
    FreshChat
    Modern messaging software connecting teams and customers seamlessly.
    Read more
  • Logo of Landbot
    Landbot
    Build and automate conversational chatbots without code.
    Read more
  • Logo of LiveChat
    LiveChat
    Instant website chat: boost sales and delight customers.
    Read more
  • Logo of Botpress
    Botpress
    Build, launch, and manage chatbots with conversational AI.
    Read more
  • Logo of SmatBot
    SmatBot
    AI chatbot automating conversations, boosting engagement and sales.
    Read more

Chatsimple FAQ

  • What is Chatsimple and what does Chatsimple do?

    Chatsimple is an AI chatbot designed for mid-sized businesses to enhance website interactions. It serves as a 24/7 sales and support agent, answering visitor questions, qualifying leads, scheduling meetings, and integrating with CRM platforms. This automation helps businesses increase leads and convert them into customers.

  • How does Chatsimple integrate with other tools?

    Chatsimple integrates with CRM platforms such as Pipedrive, Zoho, Salesforce, and HubSpot. This allows for streamlined lead management and improved customer relationship management. It also offers integrations for scheduling meetings and other platforms, further enhancing its functionality.

  • What the main competitors of Chatsimple?

    Chatsimple competes with other AI chatbot platforms like LeadSQL and SmatBot, and broader customer service platforms such as Salesforce Service Cloud and HubSpot Service Hub. These alternatives offer similar features like live chat, AI-powered responses, and integrations with other business tools.

  • Is Chatsimple legit?

    Chatsimple appears to be a legitimate platform. User reviews highlight its easy setup, helpful customer support, and effective lead generation. However, potential users should be aware of the pricing and limited customization options.

  • How much does Chatsimple cost?

    I couldn't find pricing details for Chatsimple. For the most current pricing information, it's best to check their website. Is Chatsimple worth the cost will depend on your specific needs and budget.

  • Is Chatsimple customer service good?

    Chatsimple's customer service receives overwhelmingly positive feedback. Users praise the helpful, responsive, and knowledgeable support team, highlighting their commitment to efficient and effective problem-solving. A few users mention limitations with customization, but these concerns seem to be addressed effectively by the support team.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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