Logo of Kizen

Kizen

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Last updated on

Company health

Employee growth
3% increase in the last year
Web traffic
57% decrease in the last quarter
Financing
March 2022 - $12M

Ratings

G2
4.4/5
(30)
Glassdoor
3.8/5
(40)

Kizen description

Kizen is a Customer Data Platform (CDP) designed to centralize and leverage your customer data for marketing and sales. Unlike CRMs like Hubspot that focus on channel-specific data, Kizen offers a unified view of customer interactions across all touchpoints. This allows for highly personalized customer journeys driven by AI-powered automation. Kizen's no-code interface makes it user-friendly, enabling the creation of targeted campaigns, predictive analytics, and detailed customer profiles. If you're looking to enhance customer experiences and boost marketing effectiveness through personalization and automation, Kizen is a solution worth considering.


Who is Kizen best for

We find that Kizen is a great fit for marketing teams in small to medium-sized businesses (SMBs) looking to leverage customer data for personalized marketing automation. Users love the highly customizable platform, user-friendly interface, and robust automation features. Kizen provides a centralized platform for managing customer data and interactions, although some users find the software laggy and the pricing high.

  • Perfect for SMBs (1-1000 employees) seeking data-driven marketing automation, but can be less ideal for larger enterprises.

  • Great for marketing/advertising looking to leverage customer data for personalized campaigns and enhanced customer experiences.


Kizen features

Supported

Industry Leading Personalization: Kizen's personalization engine is built from the ground up, allowing businesses to create customized experiences for every lead and customer.

Supported

Personalized Customer Experience: Kizen personalizes the customer journey from the initial impression to retention, allowing for targeted product promotion and ongoing customer nurturing.

Supported

High-Converting Experiences: Kizen's Content Studio enables the creation of websites, emails, forms, surveys, and landing pages from a single interface, all customizable for individual subscribers.

Supported

Unified Customer Profiles: Kizen provides a comprehensive view of each customer's profile, including custom fields, files, and data from connected apps, for a complete understanding of their interactions and preferences.

Supported

Flexible Pricing and Support: Kizen offers flexible pricing and support to help businesses maximize their return on investment (ROI).

Supported

Seamless Migration: Kizen facilitates seamless migration from HubSpot and other marketing automation platforms, ensuring data integrity and minimal disruption.

Supported

Data-Driven Insights: Kizen offers robust analytics and reporting features, providing valuable insights into customer behavior, campaign performance, and revenue growth.


Kizen reviews

We've summarised 30 Kizen reviews (Kizen G2 reviews) and summarised the main points below.

Pros of Kizen
  • Highly customizable platform adaptable to various business needs.
  • User-friendly interface and generally positive user experience.
  • Excellent customer support praised for responsiveness and helpfulness.
  • Robust automation features streamline workflows and improve efficiency.
  • Provides a centralized platform for managing customer data and interactions.
Cons of Kizen
  • High pricing is a common complaint, especially for small businesses.
  • Some users find the software laggy and experience error code 404.
  • Complex integration process with other platforms.
  • Limited organizational features for templates and automations.

Kizen alternatives

  • Logo of Meiro
    Meiro
    Own your customer data. Connect, segment, activate. Grow faster.
    Read more
  • Logo of Customer Link
    Customer Link
    Unify customer data, personalize experiences, improve decisions.
    Read more
  • Logo of Social Hub.AI
    Social Hub.AI
    Unified customer data platform for smarter retail marketing.
    Read more
  • Logo of Lemnisk
    Lemnisk
    Personalized customer journeys powered by AI.
    Read more
  • Logo of Insider
    Insider
    Personalizes customer journeys across channels with AI-powered insights.
    Read more
  • Logo of D·engage
    D·engage
    Personalized multi-channel marketing automation for better engagement.
    Read more

Kizen FAQ

  • What is Kizen and what does Kizen do?

    Kizen is a Customer Data Platform (CDP) that helps businesses centralize and use customer data for marketing and sales. We find that it offers a unified view of customer interactions, enabling personalized campaigns and AI-driven automation through a user-friendly, no-code interface. It's particularly well-suited for small to medium-sized businesses.

  • How does Kizen integrate with other tools?

    Kizen can be complex to integrate with other platforms, which can be a drawback for some users. We find that migrating from platforms like HubSpot is designed to be seamless.

  • What the main competitors of Kizen?

    Kizen's main competitors include Meiro, Customer Link, Social Hub.AI, Lemnisk, Insider, and D·engage. These platforms offer similar features, focusing on personalized customer journeys and data-driven marketing automation.

  • Is Kizen legit?

    Kizen has a good reputation with a 4.4/5 rating on G2 based on 30 reviews. While some users mention higher pricing and occasional lag, many praise its customizability, user-friendly interface, and excellent customer support. We believe Kizen is a legitimate platform.

  • How much does Kizen cost?

    I am sorry, but we don't have pricing information for Kizen at this time. We recommend checking their website or contacting their sales team for the latest pricing details.

  • Is Kizen customer service good?

    We find that users consistently praise Kizen's customer service as excellent and readily available. They appreciate the helpfulness of the support team and the personalized assistance they receive. Some users mention regular check-ins and proactive support.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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