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Knock CRM description
Knock CRM is a performance and customer relationship management platform designed for multifamily property management companies. It provides automation, data insights, and integrations to enhance leasing processes, improve occupancy rates, and increase lease renewals. Used by large property managers in North America, it assists leasing teams, marketers, and management with tools to streamline operations and improve resident retention.
Who is Knock CRM best for
Knock CRM is a user-friendly platform that streamlines leasing processes for multifamily properties. It offers comprehensive tracking, reporting, and communication tools. Users praise its ease of use and excellent customer support, but some have noted integration challenges with certain property management software.
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Best fit for small to medium-sized businesses.
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Ideal for multifamily property management companies.
Knock CRM features
Supported Knock CRM supports lead tracking and interaction history. |
Supported Knock CRM likely supports capturing leads from website forms. |
Supported Knock CRM offers advanced analytics, business intelligence platform, and customizable reporting. |
Supported Knock CRM supports tenant communication via email, SMS, and live chat. |
Supported Knock CRM supports lead nurturing with personalized communications, automated workflows, and lead management. |
Knock CRM reviews
We've summarised 48 Knock CRM reviews (Knock CRM G2 reviews) and summarised the main points below.
- User-friendly interface and easy navigation.
- Excellent customer support and training resources.
- Comprehensive tracking and reporting features for leads and marketing sources.
- Effective communication tools, including texting and automated messaging.
- Improved lead management and follow-up processes.
- Occasional integration issues with property management software (PMS).
- Reporting discrepancies between Knock and PMS systems.
- Limited customization for certain items, such as "reasons did not lease".
- Some difficulties with social media integrations, requiring disconnections and reconnections.
- Inability to merge certain prospect information without data loss.
Knock CRM alternatives
Knock CRM FAQ
Knock CRM is a customer relationship management (CRM) platform built for multifamily property managers. It automates workflows, provides data insights, and offers integrations to streamline leasing, boost occupancy, and improve resident retention. Knock CRM helps leasing teams, marketers, and property managers enhance communication and optimize performance.
What is Knock CRM and what does Knock CRM do?
Knock CRM is a customer relationship management (CRM) platform built for multifamily property managers. It automates workflows, provides data insights, and offers integrations to streamline leasing, boost occupancy, and improve resident retention. Knock CRM helps leasing teams, marketers, and property managers enhance communication and optimize performance.
Knock CRM integrates with various tools, including property management software (PMS), communication platforms for email, SMS, and live chat, and social media channels. However, users have reported occasional integration issues with PMS and social media, sometimes requiring reconnections.
How does Knock CRM integrate with other tools?
Knock CRM integrates with various tools, including property management software (PMS), communication platforms for email, SMS, and live chat, and social media channels. However, users have reported occasional integration issues with PMS and social media, sometimes requiring reconnections.
Knock CRM's main competitors include Anyone Home, IloveLeasing, and EliseAI. These platforms offer similar features for multifamily property management, such as CRM, communication tools, and leasing automation. Buildium, while broader in scope, also competes for property management software clients.
What the main competitors of Knock CRM?
Knock CRM's main competitors include Anyone Home, IloveLeasing, and EliseAI. These platforms offer similar features for multifamily property management, such as CRM, communication tools, and leasing automation. Buildium, while broader in scope, also competes for property management software clients.
Knock CRM appears legitimate, boasting a 4.9/5 rating on G2 from 48 reviews. Users praise its user-friendly interface, comprehensive tracking, and effective communication tools. While some integration issues and reporting discrepancies exist, Knock CRM is generally considered safe and effective for multifamily property management.
Is Knock CRM legit?
Knock CRM appears legitimate, boasting a 4.9/5 rating on G2 from 48 reviews. Users praise its user-friendly interface, comprehensive tracking, and effective communication tools. While some integration issues and reporting discrepancies exist, Knock CRM is generally considered safe and effective for multifamily property management.
Knock CRM does not publicly disclose its pricing. Contact their sales team for a custom quote based on your specific business needs and user count.
How much does Knock CRM cost?
Knock CRM does not publicly disclose its pricing. Contact their sales team for a custom quote based on your specific business needs and user count.
Knock CRM's customer service is highly praised in reviews. Users highlight the helpful support and training resources, quick responses, and proactive solutions offered by the Knock team. The readily available assistance and training contribute to a positive customer experience.
Is Knock CRM customer service good?
Knock CRM's customer service is highly praised in reviews. Users highlight the helpful support and training resources, quick responses, and proactive solutions offered by the Knock team. The readily available assistance and training contribute to a positive customer experience.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.