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Knots Ticket Parser description
Knots Ticket Parser is a software tool that integrates with Zendesk, a customer support platform. It automatically extracts key information like order IDs and email addresses from support tickets, saving employees time and reducing manual entry. This allows businesses to streamline their customer support workflow, automate responses, and connect Zendesk with other business systems.
What companies are using Knots Ticket Parser?
Who is Knots Ticket Parser best for
We find that Knots Ticket Parser is an ideal solution for businesses using Zendesk who want to automate support ticket processes. By extracting key data, it saves time and boosts agent productivity. We've observed that companies see value in its pre-built apps and no-code automation, leading to faster response times and improved customer satisfaction.
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Great for mid-sized companies (101-1000 employees) seeking efficient Zendesk workflow automation.
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Suited for software, IT, and telecommunications industries aiming to improve customer support and streamline operations.
Knots Ticket Parser features
Supported No-Code Automation: Knots' no-code apps automate Zendesk with a single click, eliminating manual tasks and allowing agents to concentrate on complex cases. |
Supported Pre-built Zendesk Apps: Knots offers pre-built Zendesk apps designed to automate workflows and boost agent productivity. These apps are ready to use and can be installed with a single click. |
Supported Workflow Streamlining: Knots helps businesses streamline their Zendesk workflows by automating repetitive tasks. This reduces manual work and ensures efficient operations within customer support. |
Supported Developer Tools for Zendesk: Knots provides tools for Zendesk developers to enhance and customize their Zendesk integrations. These tools facilitate the creation and management of custom applications and workflows. |
Supported Improved Customer Satisfaction: Knots empowers businesses to improve customer satisfaction by automating tasks, ensuring faster responses, and providing efficient support through Zendesk. |
Supported Seamless Zendesk Integration: Knots integrates seamlessly with Zendesk, enhancing its capabilities and providing a unified platform for customer support management. |
Supported 14-Day Risk-Free Trial: Knots offers a 14-day risk-free trial, allowing users to experience all features and benefits before committing to a subscription. |
Knots Ticket Parser pricing
See the Knots Ticket Parser pricing page.
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Knots Ticket Parser has a free plan.
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Knots Ticket Parser has a free trial.
1 Knots app: Merge Tickets
3 Knots apps 5,000 tickets/month
10 Knots apps 30,000 tickets/month Automation optimization ($1000 value)
Unlimited Knots apps 50,000 tickets/month Enhanced security InfoSec Support Compliance Support Automation Optimization ($1000 value)
Knots Ticket Parser alternatives
Zendesk Support SuiteStreamlined customer service platform connecting conversations across channels.Read more
Knots Ticket Parser FAQ
Knots Ticket Parser is a Zendesk integration that automates the extraction of key information from support tickets. We find that it streamlines workflows, reduces manual data entry, and enables connections with other business systems, ultimately boosting agent productivity and customer satisfaction. It's ideal for businesses aiming to automate their Zendesk support.
What is Knots Ticket Parser and what does Knots Ticket Parser do?
Knots Ticket Parser is a Zendesk integration that automates the extraction of key information from support tickets. We find that it streamlines workflows, reduces manual data entry, and enables connections with other business systems, ultimately boosting agent productivity and customer satisfaction. It's ideal for businesses aiming to automate their Zendesk support.
Knots Ticket Parser seamlessly integrates with Zendesk to automate support workflows. It connects Zendesk with other business systems, streamlining data transfer and enhancing overall efficiency. We find this integration particularly valuable for businesses aiming to automate responses and improve customer support.
How does Knots Ticket Parser integrate with other tools?
Knots Ticket Parser seamlessly integrates with Zendesk to automate support workflows. It connects Zendesk with other business systems, streamlining data transfer and enhancing overall efficiency. We find this integration particularly valuable for businesses aiming to automate responses and improve customer support.
We find that Knots Ticket Parser competes with several other Zendesk-centric automation tools, such as SweetHawk, along with more general customer support platforms like Zendesk Support Suite, Zoho Desk, Freshdesk, Help Scout, and Intercom.
What the main competitors of Knots Ticket Parser?
We find that Knots Ticket Parser competes with several other Zendesk-centric automation tools, such as SweetHawk, along with more general customer support platforms like Zendesk Support Suite, Zoho Desk, Freshdesk, Help Scout, and Intercom.
We find Knots Ticket Parser to be a legitimate tool. It integrates with Zendesk to automate ticket parsing, and offers a 14-day free trial for its paid plans. It appears to be a safe and useful option for businesses looking to streamline their customer support workflow.
Is Knots Ticket Parser legit?
We find Knots Ticket Parser to be a legitimate tool. It integrates with Zendesk to automate ticket parsing, and offers a 14-day free trial for its paid plans. It appears to be a safe and useful option for businesses looking to streamline their customer support workflow.
Knots Ticket Parser offers a free plan. Paid plans start at $269 per app/month for the Essentials plan, $899/month for Power Suite, and $1900/month for Enterprise. They also offer add-ons like more tickets and additional apps.
How much does Knots Ticket Parser cost?
Knots Ticket Parser offers a free plan. Paid plans start at $269 per app/month for the Essentials plan, $899/month for Power Suite, and $1900/month for Enterprise. They also offer add-ons like more tickets and additional apps.
There are no customer service reviews available for Knots Ticket Parser at this time. We will keep you updated as more information becomes available.
Is Knots Ticket Parser customer service good?
There are no customer service reviews available for Knots Ticket Parser at this time. We will keep you updated as more information becomes available.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
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