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SweetHawk description
SweetHawk provides add-ons for Zendesk, a customer service software. These apps help businesses automate tasks, streamline processes like approvals, and improve agent efficiency. This can be useful for IT, HR, and customer service teams to improve response times, enforce service level agreements, and track performance. SweetHawk is popular with companies of all sizes who use Zendesk.
Who is SweetHawk best for
SweetHawk offers Zendesk add-ons that automate tasks and streamline processes for improved agent efficiency. This helps IT, HR, and customer service teams improve response times and track performance. SweetHawk is popular with companies of all sizes.
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Best for medium-sized businesses using Zendesk.
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Ideal for IT, HR, and customer service teams using Zendesk.
SweetHawk features
Supported SweetHawk seamlessly integrates with Zendesk to improve workflows and boost team productivity. |
Supported SweetHawk increases productivity by automating workflows and enabling real-time data action within Zendesk. |
Supported SweetHawk supports versatile workflows within Zendesk, potentially including complex operations. |
SweetHawk pricing
The commentary is based on 2 reviews from SweetHawk G2 reviews.
SweetHawk's pricing is considered expensive compared to competitors, particularly given the perceived lack of features. However, some users find it cost-effective and appreciate its seamless integrations and ease of use, contributing to improved productivity.
See the SweetHawk pricing page.
SweetHawk alternatives
Knots Ticket ParserAutomates Zendesk ticket info extraction, saving time and boosting efficiency.Read more
Zendesk Support SuiteStreamlined customer service platform connecting conversations across channels.Read more
CRM and Deals for ZendeskManage sales, track deals, and close faster, all inside Zendesk.Read more
SweetHawk FAQ
SweetHawk offers Zendesk add-ons that automate tasks and streamline workflows, boosting agent efficiency. Ideal for IT, HR, and customer service teams using Zendesk, it improves response times, enforces SLAs, and tracks performance, benefiting businesses of all sizes.
What is SweetHawk and what does SweetHawk do?
SweetHawk offers Zendesk add-ons that automate tasks and streamline workflows, boosting agent efficiency. Ideal for IT, HR, and customer service teams using Zendesk, it improves response times, enforces SLAs, and tracks performance, benefiting businesses of all sizes.
SweetHawk seamlessly integrates with Zendesk, enhancing workflows and boosting team productivity. It automates tasks within Zendesk, enabling real-time data action and supporting versatile workflow creation, even complex ones.
How does SweetHawk integrate with other tools?
SweetHawk seamlessly integrates with Zendesk, enhancing workflows and boosting team productivity. It automates tasks within Zendesk, enabling real-time data action and supporting versatile workflow creation, even complex ones.
Alternatives to SweetHawk include Zendesk Support Suite (its core platform), Document360 for knowledge bases, and Heretto for content management. Other Zendesk-compatible apps may also be considered competitors.
What the main competitors of SweetHawk?
Alternatives to SweetHawk include Zendesk Support Suite (its core platform), Document360 for knowledge bases, and Heretto for content management. Other Zendesk-compatible apps may also be considered competitors.
Yes, SweetHawk is a legitimate software company offering Zendesk add-ons. They are known for improving workflows and boosting team productivity through automation and real-time data action. SweetHawk is safe and commonly used by businesses that leverage Zendesk.
Is SweetHawk legit?
Yes, SweetHawk is a legitimate software company offering Zendesk add-ons. They are known for improving workflows and boosting team productivity through automation and real-time data action. SweetHawk is safe and commonly used by businesses that leverage Zendesk.
I couldn't find pricing details for SweetHawk. For the most current pricing information, it's best to visit SweetHawk's official website or contact their sales team directly.
How much does SweetHawk cost?
I couldn't find pricing details for SweetHawk. For the most current pricing information, it's best to visit SweetHawk's official website or contact their sales team directly.
Customer reviews on SweetHawk's customer service are mixed. Some users praise the helpful and responsive support team, while others express disappointment with slow response times and unhelpful representatives. Some users find the software difficult to use without sufficient instructions.
Is SweetHawk customer service good?
Customer reviews on SweetHawk's customer service are mixed. Some users praise the helpful and responsive support team, while others express disappointment with slow response times and unhelpful representatives. Some users find the software difficult to use without sufficient instructions.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.