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Kore.AI description
Kore.AI is a software platform that helps businesses automate customer and employee communications using conversational AI and generative AI. Its tools can create AI-powered chatbots and virtual assistants without requiring coding, which can be integrated into websites, apps, and messaging platforms. Kore.AI offers solutions for various industries and focuses on providing a seamless and efficient experience for both customers and employees. They promise to enhance productivity, improve customer service, and offer data-driven insights.
What companies are using Kore.AI?
Who is Kore.AI best for
Kore.AI empowers businesses of all sizes to automate communications with AI-powered chatbots and virtual assistants. Its no-code platform simplifies bot creation, offering strong NLP and seamless integrations. Users praise the user-friendly interface and drag-and-drop functionality but note occasional instability. Kore.AI offers flexible pricing plans to accommodate various business needs.
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Best for small, medium, and large businesses.
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Suitable for various industries, especially those focused on enhancing customer and employee communications.
Kore.AI features
Supported Kore.ai offers AI-powered chatbots that automate conversations and provide instant responses. |
Supported Kore.ai offers a no-code platform to build, train, and deploy AI chatbots. |
Supported Kore.ai offers voice interactions for tasks like making calls. |
Supported Kore.ai analyzes customer conversations for sentiment, enabling personalized experiences and enhanced agent performance. |
Supported Kore.ai offers generative AI chatbots with 24/7 support. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Kore.AI reviews
We've summarised 335 Kore.AI reviews (Kore.AI G2 reviews) and summarised the main points below.
- User-friendly interface and intuitive bot builder.
- Drag-and-drop functionality simplifies bot creation.
- Extensive features for designing conversational flows.
- Strong NLP capabilities and easy model training.
- Platform instability and slow loading times are frequently reported.
- Limited variable naming conventions across different features.
- Occasional glitches and bugs require platform refreshes.
- Limited offline functionality and local development options.
Kore.AI pricing
The commentary is based on 10 reviews from Kore.AI G2 reviews.
Kore.ai's pricing is considered expensive by some users, particularly for smaller businesses or those in certain regions. However, many reviewers find the platform's features and capabilities justify the cost, highlighting the value provided for its robust functionality and comprehensive solutions. A free tier is available.
Users sentiment
See the Kore.AI pricing page.
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Kore.AI has a free trial.
Everything you need to get started building an AI Chatbot. Includes Answer Generation GenAI, Bring Your Own LLM GenAI, FAQs & Knowledge Graph, XO GPT Guardrails & PII Safeguards, Basic Analytics, Email Support, 30+ Digital Channels.
Higher Limits and more advanced features to make your AI Chatbot do more. Includes everything in ESSENTIAL Plus AI Powered Dialog Builder GenAI, XO GPT Fine Tuned Models GenAI, Adaptive Dialogs GenAI, Advanced Analytics, Custom User Roles, Live Chat Support, Botkit SDK.
Enterprise features, custom pricing, highest limits designed for enterprise. Includes everything in ADVANCED Plus Enterprise Grade Usage Limits, Advanced RAG GenAI, Enterprise RAG GenAI, Custom Enterprise LLMs GenAI, Custom Analytics & API Access, AD Sync, SSO & Cloud Connector, Private Cloud/On-Premise, Enterprise Support.
Everything you need to get your agents started interacting with customers. Includes Up TO 30 Agents, Inbound Voice & Web Chat Channels, Flows, Queues & Voicemail, Omni-Channel Agent Console, Realtime Queue Monitoring, Full Academy access pass, Email support.
Higher Limits and more advanced features to help your agents do more. Includes everything in ESSENTIAL Plus Up to 300 Agents, 30+ Digital Channels, Call Back Request & Surveys, Custom Widgets & Dispositions, Listen, Watch, Join Conversations, 50 Custom KPIs for Analytics, Live chat Support.
Enterprise features, custom pricing, highest limits designed for enterprise. Includes everything in ADVANCED Plus Unlimited Agents, All Available Channels, Routing By Intent & Affinity, Inbound/Outbound Blending, Call/Screen Recording, Co-Browse, CRM Sync & Integrations, Proactive Outbound Campaigns, Private Cloud Deployment.
Everything you need to get started building an IVA for customers or employees. Includes 100 FAQs, 1000 pages for answers AI, Past 7 days for analytics, 30 Days of data retention, 100 messages per minute, Full Academy access pass, Email support, 30+ Digital Channels
Enterprise features, custom pricing, highest limits designed for enterprise. Includes 500 FAQs, 10,000 pages for Answer Generation, Extraction & Chunking Strategies, Content Workbench & Business Rules, Custom Connectors, Extraction pipelines, Strategies, Custom Retrieval & Ranking Strategies, Search Bar Experience, A/B Testing, On-Prem Support
Everything you need to get started building an IVA for customers or employees. Includes 100 FAQs, 1000 pages for answers AI, Past 7 days for analytics, 30 Days of data retention, 100 messages per minute, Full Academy access pass, Email support, 30+ Digital Channels
ENTERPRISE Includes 5 Million AI Agent Runs / Year, 40K Model Credits / Year, No-Code AI Agent Builder, Prompt Playground, Model Hub, Model Monitor, Evaluation & Explainability, Weights & Blases Integration, RFHL & RL With AI, Weights & Blases Integration, External Model Support, Custom Guardrails With Scanners, Code & Model Exports, Foundational & Fine Tuned Model Hosting, Multi-User Collaboration, AD Sync, SSO, & Cloud Connector, Private Cloud/On-Premise, Infra Scaling(Auto & Manual), Enterprise Support
Enterprise features, custom pricing, highest limits designed for enterprise. Includes 100 FAQs, 1000 pages for answers AI, Past 7 days for analytics, 30 Days of data retention, 100 messages per minute, Full Academy access pass, Email support, 30+ Digital Channels
Everything you need to get started building an IVA for customers or employees. Includes 500 FAQs, 10,000 pages for answers AI, Past 30 days for analytics, 90 Days of data retention, 200 messages per minute, 50 Custom KPIs for Analytics, Bot SDK, Live chat Support
Enterprise Includes Next Best Action Recommended, Generative Answers From FAQs & Documents, Task Auto Fulfillment, Real Time Sentiment Analysis, Real-Time Agent Coaching with Adherence, Speech Pattern, Utterance Based Coaching, Guided Playbooks, Auto-Summarization, Digital Transcriptions, PII Redaction
Kore.AI alternatives
Kore.AI FAQ
Kore.AI is a no-code platform that empowers businesses to build AI-powered chatbots and virtual assistants. It offers conversational AI and generative AI solutions to automate customer and employee interactions across various channels, boosting productivity and improving customer service. Kore.AI offers flexible pricing and a user-friendly interface.
What is Kore.AI and what does Kore.AI do?
Kore.AI is a no-code platform that empowers businesses to build AI-powered chatbots and virtual assistants. It offers conversational AI and generative AI solutions to automate customer and employee interactions across various channels, boosting productivity and improving customer service. Kore.AI offers flexible pricing and a user-friendly interface.
Kore.AI integrates with various platforms including websites, apps, and messaging channels. It also connects with CRM systems and other business tools through APIs and pre-built integrations, enabling seamless data flow and automation across different platforms.
How does Kore.AI integrate with other tools?
Kore.AI integrates with various platforms including websites, apps, and messaging channels. It also connects with CRM systems and other business tools through APIs and pre-built integrations, enabling seamless data flow and automation across different platforms.
Top alternatives to Kore.AI include Enterprise Bot, HubSpot Service Hub, and Tiledesk. These platforms offer similar AI-powered chatbot and customer service automation solutions for businesses seeking enhanced communication and streamlined workflows. They provide various features like live chat, conversational AI, and integrations with existing systems.
What the main competitors of Kore.AI?
Top alternatives to Kore.AI include Enterprise Bot, HubSpot Service Hub, and Tiledesk. These platforms offer similar AI-powered chatbot and customer service automation solutions for businesses seeking enhanced communication and streamlined workflows. They provide various features like live chat, conversational AI, and integrations with existing systems.
Yes, Kore.AI is a legitimate software platform offering conversational AI and generative AI solutions. G2 rates them 4.7/5 based on numerous reviews, praising its user-friendly interface and robust features. However, some users mention platform instability as a concern. So, Kore.AI is safe and a viable option, but be aware of potential performance issues.
Is Kore.AI legit?
Yes, Kore.AI is a legitimate software platform offering conversational AI and generative AI solutions. G2 rates them 4.7/5 based on numerous reviews, praising its user-friendly interface and robust features. However, some users mention platform instability as a concern. So, Kore.AI is safe and a viable option, but be aware of potential performance issues.
Kore.AI offers various products with different pricing tiers. The Essential plans start at $29/month, Advanced plans from $49/month, and Enterprise plans have custom pricing. Contact Kore.AI for detailed enterprise product pricing, add-on costs or custom quotes. A free trial is also available.
How much does Kore.AI cost?
Kore.AI offers various products with different pricing tiers. The Essential plans start at $29/month, Advanced plans from $49/month, and Enterprise plans have custom pricing. Contact Kore.AI for detailed enterprise product pricing, add-on costs or custom quotes. A free trial is also available.
Kore.AI receives positive feedback for its helpful customer support team and comprehensive training resources. Users appreciate the quick responses and readily available assistance, contributing to a positive customer service experience. However, some users mention slow forum responses.
Is Kore.AI customer service good?
Kore.AI receives positive feedback for its helpful customer support team and comprehensive training resources. Users appreciate the quick responses and readily available assistance, contributing to a positive customer service experience. However, some users mention slow forum responses.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.