Logo of ChatBot

ChatBot

Website LinkedIn

Last updated on

Company health

Employee growth
12% increase in the last year
Web traffic
5% decrease in the last quarter

Ratings

G2
4.4/5
(20)
Capterra
4.7/5
(55)

ChatBot description

ChatBot is a platform that lets you build and launch your own AI-powered chatbot without needing coding skills. It offers templates to get you started and integrations for popular platforms like your website, Facebook Messenger, and Slack. You can customize the chatbot's responses and how it interacts with your customers, for example offering product suggestions or answering frequently asked questions. ChatBot is designed to automate customer interactions, provide 24/7 support, and free up your team's time for more complex issues.


Who is ChatBot best for

ChatBot is a no-code platform for building and launching AI-powered chatbots. Users praise its user-friendly interface, customization options, and integrations with popular platforms. However, some have noted limitations in the AI's ability to handle complex queries and occasional issues with customer support. ChatBot offers pre-built templates and various pricing tiers to get started quickly.

  • Best for small to medium-sized businesses.

  • Ideal for Healthcare, Finance, E-commerce, Retail, Manufacturing, Education, Real Estate, Media & Entertainment, Software/IT, Legal, Non-profit, Government, Marketing, Professional Services, and Agriculture.


ChatBot features

Supported

ChatBot offers AI-powered chatbots that automate conversations and provide instant responses.

Supported

ChatBot offers customizable reports to analyze chatbot performance and user engagement.

Supported

ChatBot offers 24/7 automated customer support with AI virtual assistants.

Supported

ChatBot lets you build AI chatbots without code, train them with your data, and integrate them into websites.

Supported

ChatBot allows building AI chatbots without coding, trained with business data, and integrated into platforms.


ChatBot reviews

We've summarised 75 ChatBot reviews (ChatBot Capterra reviews and ChatBot G2 reviews) and summarised the main points below.

Pros of ChatBot
  • User-friendly, no-code chatbot builder with a drag-and-drop interface.
  • Highly customizable responses to match brand voice and style.
  • Seamless integration with popular platforms like Facebook Messenger, websites, and Slack.
  • Useful analytics and reporting features to track chatbot performance.
  • Offers templates and pre-built chatbot flows to get started quickly.
Cons of ChatBot
  • Limited AI intelligence, struggles with complex questions and requests.
  • Customer support can be unresponsive, no phone support option.
  • Pricing can be high, especially for smaller businesses.
  • Integration with WhatsApp and other platforms may require additional subscriptions.

ChatBot pricing

The commentary is based on 3 reviews from ChatBot Capterra reviews and ChatBot G2 reviews.

ChatBot offers good value and is praised for its no-code platform, integrations, and customization. However, some reviewers find the pricing a bit high, especially for smaller businesses, and would like to see more advanced AI features.

See the ChatBot pricing page.

  • ChatBot has a free trial.

Starter
$624/year

For small companies and basic AI automation.

Team
$1704/year

For growing companies and advanced AI features.

Business
$5088/year

For companies looking for complete AI automation.

Enterprise
Custom

Custom AI automation suited to your company.


ChatBot alternatives

  • Logo of Kore.AI
    Kore.AI
    Builds no-code chatbots and virtual assistants using AI.
    Read more
  • Logo of BotPenguin
    BotPenguin
    No-code chatbots for automated replies, lead capture, and bookings.
    Read more
  • Logo of SmythOS
    chatbot-3 vs SmythOS
    Connect AI tools, automate tasks, build your AI team.
    Read more
  • Logo of Landbot
    Landbot
    Build and automate conversational chatbots without code.
    Read more
  • Logo of Botpress
    Botpress
    Build, launch, and manage chatbots with conversational AI.
    Read more
  • Logo of Chatbot
    chatbot-3 vs Chatbot
    Build, train, and launch AI chatbots without coding.
    Read more

ChatBot FAQ

  • What is ChatBot and what does ChatBot do?

    ChatBot is a no-code platform for building and deploying AI-powered chatbots. It offers customizable templates, integrations with popular platforms, and analytics to track performance. It automates customer interactions and provides 24/7 support.

  • How does ChatBot integrate with other tools?

    ChatBot integrates with popular platforms like Facebook Messenger, Slack, and websites. It also offers integrations with other platforms, potentially requiring additional subscriptions for some, such as WhatsApp.

  • What the main competitors of ChatBot?

    ChatBot competes with Zowie, Freshservice, and Zendesk Support Suite in the customer service software space. Other alternatives, such as SmythOS and WorkHub Tasks, offer broader AI-powered automation for various business tasks beyond customer support.

  • Is ChatBot legit?

    ChatBot is a legitimate platform for building AI chatbots without coding. User reviews praise its ease of use and integrations, while some note limitations in AI intelligence and customer support. It's rated 4.4/5 on G2 and 4.69/5 on Capterra.

  • How much does ChatBot cost?

    ChatBot pricing includes the Starter plan at $624/year, the Team plan at $1704/year, and the Business plan at $5088/year. A custom-priced Enterprise plan is also available. A 14-day free trial lets you explore if ChatBot is worth it for your needs.

  • Is ChatBot customer service good?

    Customer reviews on ChatBot's customer service are mixed. Some users praise the platform's ease of use and helpful resources, while others express frustration with unresponsive support and the lack of phone support. Several users mention limited AI intelligence and complex queries being a challenge.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

NEW: Introducing Gralio Screen Buddy

An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.

For Individuals
Streamline your daily tasks, get helpful AI tips, and find the right tools for your workflow.
For Businesses
See how your team really works, uncover automation opportunities, and get software recommendations tailored to your processes.