Logo of Lightspeed Restaurant

Lightspeed Restaurant

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Company health

Employee growth
7% increase in the last year
Web traffic
9% decrease in the last quarter
Financing
May 2021 - $1B

Ratings

G2
4.4/5
(52)
Glassdoor
3.6/5
(879)

Lightspeed Restaurant description

Lightspeed Restaurant is a cloud-based point-of-sale and management platform designed for restaurants of all sizes. It offers a suite of tools to help streamline operations, from taking orders and processing payments to managing inventory and tracking sales. With its detailed reporting and analytics features, Lightspeed Restaurant helps owners and managers understand their business performance and identify areas for growth. The platform also provides tools for managing online ordering and delivery, customer loyalty programs, and more, making it a comprehensive solution for modern restaurants. Lightspeed prides itself on its intuitive design, dedicated customer support, and integrations with other business tools.


Who is Lightspeed Restaurant best for

Lightspeed Restaurant is a user-friendly POS system ideal for restaurants of all sizes. It offers robust features like menu management, detailed reporting, and integrations with other business tools. Some users praise its intuitive interface and comprehensive features, while others mention slow customer support and hidden costs. Consider Lightspeed if you need a powerful POS to streamline operations and gain valuable insights into your business.

  • Ideal for small, medium, and large restaurants.

  • Best for restaurants, cafes, bars, and other hospitality businesses.


Lightspeed Restaurant features

Supported

Lightspeed Restaurant's Menu Management feature allows for efficient menu updates, inventory tracking, and floor plan adjustments.

Supported

Lightspeed Restaurant streamlines staff scheduling, performance tracking, and payroll processing with its Staff Management tools, including a time-clock feature.

Supported

Lightspeed Restaurant provides flexible ordering options, including online, tableside with handheld devices, and QR code ordering, to enhance customer experience and streamline operations.

Supported

Lightspeed Restaurant integrates with a range of payment gateways, simplifying payment processing and financial operations.

Supported

Lightspeed Restaurant offers Advanced Insights with real-time data and reporting functionalities to empower data-driven decisions.

Supported

Lightspeed Restaurant facilitates efficient management of single or multiple locations and revenue centers, including hotel PMS integrations and partner API access.


Lightspeed Restaurant reviews

We've summarised 52 Lightspeed Restaurant reviews (Lightspeed Restaurant G2 reviews) and summarised the main points below.

Pros of Lightspeed Restaurant
  • User-friendly interface, easy to learn and navigate.
  • Comprehensive features and customization options for various restaurant types.
  • Detailed reporting and analytics for tracking sales and performance.
  • Excellent integrations with other business tools and delivery platforms.
  • Strong and reliable POS system with fast transaction processing.
Cons of Lightspeed Restaurant
  • Slow or nonexistent customer support with unresolved tickets lingering for weeks.
  • Implementation can be lengthy and complex with initial teething problems.
  • API failures and integration issues, particularly with Marketman and Xero.
  • Lack of significant updates and slow innovation since going public.
  • Hidden costs and separate charges for features like accounting integration and loyalty programs.

Lightspeed Restaurant pricing

The commentary is based on 5 reviews from Lightspeed Restaurant G2 reviews.

Lightspeed Restaurant offers good value despite not being the cheapest POS option. While some users mention add-on costs for extra features like reporting and rewards programs, many highlight its cost-effectiveness and affordable initial and monthly costs.

See the Lightspeed Restaurant pricing page.

Basic
USD 89/mo

Designed for essential day-to-day needs for independent retailers.

Core
USD 149/mo

Ideal for retailers seeking management tools to facilitate business growth.

Plus
USD 289/mo

Tailored for advanced customization and ease of scalability in established retail operations.


Lightspeed Restaurant alternatives

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    Ambur
    Restaurant POS for streamlined ordering, payments, and insights.
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  • Logo of Lightspeed Retail
    Lightspeed Retail
    Streamlined retail POS and business management for growth.
    Read more
  • Logo of Upserve
    Upserve
    Restaurant POS system streamlining operations and boosting profits.
    Read more
  • Logo of Linga rOS
    Linga rOS
    Restaurant management streamlined: orders, inventory, staff, and more.
    Read more
  • Logo of Square for Restaurants
    Square for Restaurants
    Streamlined restaurant management: orders, payments, and more.
    Read more
  • Logo of BeyondMenu POS
    BeyondMenu POS
    Restaurant POS: Streamlined ordering, sales, and customer engagement.
    Read more

Lightspeed Restaurant FAQ

  • What is Lightspeed Restaurant and what does Lightspeed Restaurant do?

    Lightspeed Restaurant is a cloud-based POS system for restaurants of all sizes. It offers tools for order management, payment processing, inventory tracking, and reporting, helping streamline operations and boost profits. The platform also supports online ordering, loyalty programs, and integrations with other business tools.

  • How does Lightspeed Restaurant integrate with other tools?

    Lightspeed Restaurant integrates with various business tools, including accounting software, payment processors, online ordering platforms, and delivery services. This streamlines operations by syncing data across different platforms. It offers an API for custom integrations.

  • What the main competitors of Lightspeed Restaurant?

    Top Lightspeed Restaurant competitors include Toast POS, Square for Restaurants, Clover, and TouchBistro. These alternatives offer similar features such as POS systems, online ordering, and inventory management for restaurant businesses.

  • Is Lightspeed Restaurant legit?

    Yes, Lightspeed Restaurant is a legitimate and safe POS system. It offers robust features like inventory management, reporting, and integrations, making it a popular choice. However, potential users should be aware of user reports regarding customer support and hidden costs.

  • How much does Lightspeed Restaurant cost?

    Lightspeed Restaurant's pricing starts at $89/month for the Basic plan. The Core plan is $149/month, and the Plus plan is $289/month. Additional registers and extra locations are available at extra cost. Is Lightspeed Restaurant worth it? It depends on your specific business needs and budget.

  • Is Lightspeed Restaurant customer service good?

    Lightspeed Restaurant's customer service receives mixed reviews. While some praise the exceptional, readily available support and dedicated account management, others report slow or nonexistent support with unresolved issues. Some users mention proactive customer success efforts and openness to feature suggestions.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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