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Little Hotelier description
Little Hotelier is a cloud-based, all-in-one hotel management software designed specifically for small accommodation providers like hotels, B&Bs, and guesthouses. It offers a suite of tools to simplify operations, from managing reservations and online bookings to processing payments and engaging with guests. Its features include a channel manager, direct booking engine, website builder, front desk system, and mobile app. Little Hotelier integrates with over 450 booking channels and is owned by SiteMinder, a global leader in hotel e-commerce solutions.
Who is Little Hotelier best for
Little Hotelier is a user-friendly hotel management software perfect for small accommodation providers. It simplifies reservations, online bookings, and guest communication. Seamless SiteMinder integration streamlines operations, while the competitive pricing makes it an attractive option. However, some users have reported difficulties with customer support and billing.
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Best for small to medium-sized hotels, B&Bs, guesthouses, and other small accommodation providers.
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Ideal for businesses in the hospitality and tourism industry.
Little Hotelier features
Supported Little Hotelier automates guest communication including confirmations and feedback requests. |
Supported Guests can book directly through the hotel website and social media. |
Supported Little Hotelier supports secure payment processing via its integrated Little Hotelier Pay solution. |
Supported Little Hotelier offers a website builder with customizable templates and integrations. |
Supported Little Hotelier allows managing reservations on mobile devices. |
Supported Little Hotelier supports yield management with dynamic pricing adjustments based on demand and competitor rates. |
Supported Little Hotelier synchronizes availability and rates across OTAs to prevent double bookings. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Implementation
Little Hotelier reviews
We've summarised 220 Little Hotelier reviews (Little Hotelier GetApp reviews, Little Hotelier Software Advice reviews, Little Hotelier TrustPilot reviews, Little Hotelier Capterra reviews and Little Hotelier G2 reviews) and summarised the main points below.
- Widely praised for its user-friendly interface and ease of use, even for those new to hotel management software
- Seamless integration with Siteminder, a leading channel manager, simplifying online distribution and preventing double bookings
- Cost-effective solution for small accommodation providers, offering a good range of features at a competitive price
- Generally positive customer service experiences, with helpful and responsive support staff
- Difficult to get hold of customer support - long wait times and international call center issues
- Many users report issues with billing and unexpected charges, especially after free trials
- Limited functionality on the mobile app, making it difficult to manage reservations on-the-go
- Some find the software lacks advanced features and customization options available in more expensive PMS systems
Little Hotelier pricing
The commentary is based on 16 reviews from Little Hotelier Capterra reviews, Little Hotelier GetApp reviews and Little Hotelier Software Advice reviews.
Little Hotelier offers a 30-day free trial. The pricing is based on the number of bookable rooms and property count. Little Hotelier offers three plans: Basics, Pro, and Premium. The Basics plan has a flexible pay-as-you-go pricing model with a 1% booking fee. The Pro plan has a fixed monthly fee. The Premium plan requires contacting sales for pricing. Both Basics and Pro plans include Channel Manager, Direct Booking Engine, Front Desk, and Mobile App. The Pro plan additionally includes Insights, Payments (Pay as you go), and Hotel Metasearch (Pay as you go).
Users sentiment
See the Little Hotelier pricing page.
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Little Hotelier has a free trial.
Flexible pay as you go pricing that adjusts with your booking demand. Includes Channel Manager, Direct Booking Engine, Front Desk, Mobile App, and 24/7 chat and email support.
Predictable fixed monthly fee. Includes all features from the Basics plan plus Insights, Payments (Pay as you go), Hotel Metasearch (Pay as you go), and 24/7 phone, chat and email support.
For businesses that want a single comprehensive package designed to delight your guests every time.
Little Hotelier alternatives
little-hotelier vs EviivoBooking management software connecting independent properties to the world.Read more
Little Hotelier FAQ
Little Hotelier is a cloud-based hotel management software designed for small accommodations like B&Bs and guesthouses. It streamlines operations with tools for online bookings, reservations, payments, and guest communication. Features include a channel manager, website builder, and mobile app.
What is Little Hotelier and what does Little Hotelier do?
Little Hotelier is a cloud-based hotel management software designed for small accommodations like B&Bs and guesthouses. It streamlines operations with tools for online bookings, reservations, payments, and guest communication. Features include a channel manager, website builder, and mobile app.
Little Hotelier integrates with over 450 booking channels, including SiteMinder. It also offers direct booking options through a website builder and social media integration, streamlining online distribution and expanding reach for small accommodation providers.
How does Little Hotelier integrate with other tools?
Little Hotelier integrates with over 450 booking channels, including SiteMinder. It also offers direct booking options through a website builder and social media integration, streamlining online distribution and expanding reach for small accommodation providers.
Little Hotelier's main competitors include Eviivo, RoomRaccoon, and HotelBee. These platforms offer similar features for small to mid-sized accommodations, focusing on property management, booking engines, and channel management. Other alternatives like Hospitable.com focus on vacation rentals, while HotelFriend caters to a wider range of hotel sizes.
What the main competitors of Little Hotelier?
Little Hotelier's main competitors include Eviivo, RoomRaccoon, and HotelBee. These platforms offer similar features for small to mid-sized accommodations, focusing on property management, booking engines, and channel management. Other alternatives like Hospitable.com focus on vacation rentals, while HotelFriend caters to a wider range of hotel sizes.
Little Hotelier is a legitimate hotel management software offered by SiteMinder, a reputable company in the hospitality industry. However, user reviews mention difficulties with customer support and billing. Consider these factors when assessing if Little Hotelier is safe and suitable for your needs.
Is Little Hotelier legit?
Little Hotelier is a legitimate hotel management software offered by SiteMinder, a reputable company in the hospitality industry. However, user reviews mention difficulties with customer support and billing. Consider these factors when assessing if Little Hotelier is safe and suitable for your needs.
I couldn't find pricing details for Little Hotelier. For the most current pricing information, it's best to visit the official Little Hotelier website or contact their sales team directly.
How much does Little Hotelier cost?
I couldn't find pricing details for Little Hotelier. For the most current pricing information, it's best to visit the official Little Hotelier website or contact their sales team directly.
Little Hotelier's customer service receives mixed reviews. While some users praise the helpful and responsive support staff, others express frustration with long wait times, difficulty contacting specific departments, and unhelpful international call centers. Many report unresolved issues and a lack of communication regarding problem resolution.
Is Little Hotelier customer service good?
Little Hotelier's customer service receives mixed reviews. While some users praise the helpful and responsive support staff, others express frustration with long wait times, difficulty contacting specific departments, and unhelpful international call centers. Many report unresolved issues and a lack of communication regarding problem resolution.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.