Logo of LiveChatAI

LiveChatAI

Website LinkedIn Twitter

Last updated on

Company health

Employee growth
20% increase in the last year
Web traffic
3% decrease in the last quarter

Ratings

G2
4.4/5
(17)
TrustPilot
3.8/5
(2)

LiveChatAI description

LiveChatAI is a chatbot-building platform that allows businesses to create AI-powered chatbots without coding. Key features include a user-friendly drag-and-drop interface, customization options to match your brand, and integration with popular platforms like CRM and e-commerce solutions. LiveChatAI focuses on providing an affordable and scalable solution for businesses looking to enhance customer engagement through automated conversations. The platform's AI capabilities enable chatbots to understand customer intent and deliver natural, personalized interactions.


Who is LiveChatAI best for

LiveChatAI is a no-code chatbot platform empowering businesses to create AI-driven chatbots. Its drag-and-drop interface simplifies bot creation and customization. LiveChatAI integrates with popular CRM and e-commerce platforms, enabling automated, personalized customer interactions. Affordable and scalable, it caters to businesses of all sizes.

  • Ideal for small to medium-sized businesses (1-1000 employees) seeking enhanced customer engagement.

  • Particularly well-suited for E-commerce and Software/IT/Telecommunications companies.


LiveChatAI features

Supported

LiveChatAI offers a drag-and-drop interface to build chatbots without coding.

Supported

LiveChatAI allows customization of chatbots to reflect the brand's personality.

Supported

LiveChatAI integrates with various platforms, including CRM and e-commerce solutions.

Supported

LiveChatAI uses AI and machine learning to enable natural and personalized conversations.

Supported

LiveChatAI offers affordable pricing structures for different business sizes.


LiveChatAI pricing

The commentary is based on 4 reviews from LiveChatAI G2 reviews.

LiveChatAI offers powerful features like website chatbot creation and API access. While some users find it expensive, especially smaller businesses, others appreciate its value and consider it a worthwhile investment for its capabilities and responsive support. There are also free options with unlimited questions.

See the LiveChatAI pricing page.

  • LiveChatAI has a free plan.

Basic
$390 per user/year

4,000 GPT-4o messages, 5 million characters, 1 chatbot, 1 seat, live chat, AI actions, LLM options, Make.com integration, Zapier integration, API access, Slack integration, Whatsapp integration, remove LiveChatAI branding.

Pro
$890 per user/year

10,000 GPT-4o messages, 10 million characters, 2 chatbots, 1 seat, live chat, AI actions, LLM options, Make.com integration, Zapier integration, API access, Slack integration, Whatsapp integration, remove LiveChatAI branding.

Advanced
$1890 per user/year

Unlimited messages, 10 million characters, 5 chatbots, 3 seats, live chat, AI actions, multiple LLM options, Make.com integration, Zapier integration, API access, Slack integration, Whatsapp integration, remove LiveChatAI branding.

Expert
$3890 per user/year

Unlimited messages, 10 million characters, 10 chatbots, 6 seats, live chat, AI actions, multiple LLM options, Make.com integration, Zapier integration, API access, Slack integration, Whatsapp integration, remove LiveChatAI branding.

Free
Free

250 GPT-4o messages, 100 page training limit, 1 chatbot, 1 seat.


LiveChatAI alternatives

  • Logo of Moveo.AI
    Moveo.AI
    No-code AI chatbots for support, sales, and automation.
    Read more
  • Logo of Humley Studio
    Humley Studio
    Build, train, and manage AI chatbots without code.
    Read more
  • Logo of UChat
    UChat
    Build chatbots without code, automate replies, and sell more.
    Read more
  • Logo of Kore.AI
    Kore.AI
    Builds no-code chatbots and virtual assistants using AI.
    Read more
  • Logo of re:tune
    re:tune
    Build custom AI chatbots, automate conversations, engage customers.
    Read more
  • Logo of Chatbase
    Chatbase
    Understand and improve your AI chatbot with powerful analytics.
    Read more

LiveChatAI FAQ

  • What is LiveChatAI and what does LiveChatAI do?

    LiveChatAI is a no-code platform for building AI-powered chatbots. It offers a drag-and-drop interface, customization options, and integrations with popular platforms. LiveChatAI enables businesses to automate customer interactions, personalize conversations, and improve customer engagement affordably.

  • How does LiveChatAI integrate with other tools?

    LiveChatAI integrates with various platforms, including popular CRM and e-commerce solutions. This allows businesses to connect their existing tools and streamline customer interactions by automating conversations and centralizing data. This integration capability enhances the platform's ability to provide efficient and personalized customer experiences.

  • What the main competitors of LiveChatAI?

    LiveChatAI competes with chatbot platforms like BotPenguin, Amio, and Swiftsell. These alternatives offer similar features such as no-code chatbot builders, AI-powered conversations, and integrations with various platforms. Other competitors include broader customer service solutions like Freshdesk and Jira Service Management.

  • Is LiveChatAI legit?

    LiveChatAI appears to be a legitimate platform. User reviews on G2 and TrustPilot give it positive ratings. With its no-code chatbot builder and integrations, it offers an accessible way for businesses to improve customer engagement. The platform is safe to use for building AI chatbots.

  • How much does LiveChatAI cost?

    LiveChatAI pricing includes a free plan and three paid plans. The Basic plan is $390/year, the Pro plan is $890/year, and the Advanced plan is $1890/year. The Expert plan is $3890/year. Is LiveChatAI worth it? It depends on your business needs and budget.

  • Is LiveChatAI customer service good?

    LiveChatAI generally receives positive feedback for its efficient query resolution and time-saving capabilities. Users appreciate the quick responses and improved customer satisfaction. Some users mention occasional repetitive AI answers and high pricing for specific features.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

NEW: Introducing Gralio Screen Buddy

An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.

For Individuals
Streamline your daily tasks, get helpful AI tips, and find the right tools for your workflow.
For Businesses
See how your team really works, uncover automation opportunities, and get software recommendations tailored to your processes.